4
77% of reviewers would recommend to a friend
Marlow
4.0 • 72 Reviews
•

4
77% of reviewers would recommend to a friend
Marlow earns largely positive reviews for an adjustable, supportive pillow that often alleviates neck pain and stays noticeably cool, though opinions split on whether the zippered “firmness” settings feel meaningfully different. Reviews also flag drawbacks: frequent reports of excessive firmness or flatness depending on sleeper, a strong packaged odor for some, and a stiff, less-comfortable cooling protector; build feels high quality but the concept doesn’t suit everyone.
AI summary based on Thingtesting reviews
1y ago
I loved this pillow however the zipper broke extremely fast after barely using it. Disappointing for a product that costs so much more than its standard counterpart. I wish I was able to get a replacement case.

9mo ago
I like the pillow durability and it is relatively comfortable. It keeps its shape and I love that it doesn’t have feathers popping out of it like my other pillows. Also big points for being hypoallergenic.

I loved the idea of the side zippers for adjusting the firmness/plushness based on personal preference but unfortunately even with both sides left unzipped it wasn’t as plush as I would like. I also found the smell from both the pillow and pillow cover to be extremely strong. I left them on a living room chair to air out and inflate and the harsh chemical smell was so strong that my spouse actually asked which room of the house I had painted! After 24 hours I still had to spritz them with linen spray before use. It was comfortable and I slept well. I even felt like I woke up less hot and sweaty than I normally do so the cooling infused claims seems legit. All that said I’m not sure that I could justify purchasing additional pillows at the regular price. I would consider giving the brand another try if they came out with more pillow options such as high quality down alternatives or pillows made specifically for side sleepers or wrinkle prevention. Something that makes them stand out a bit more from other pillow brands on the market.

Verified purchase
This Thingdrop happened at a very good time for me, as I was just starting to think about getting a new pillow. I really only have one nice pillow for my bed, and was deciding if I should try out something new. Marlow immediately intrigued me as an option for a new pillow due to the ability to adjust the firmness of the pillow via a zipper on each side. I also loved that they were providing us with a cooling pillow protector. I have some pillow covers I enjoy, but I have yet to ever experience a cooling pillow. I absolutely love the packaging for this pillow, and the entire pillow was able to fit in a pretty compact box. While not complicated to do at all, the box tells you everything you need to know about how to use the pillow. I decided to leave one side unzipped, which meant the pillow would have medium firmness. Using the pillow for the first time, I did notice a smell. Thankfully it was not strong enough that it prevented me from sleeping. For a few years now I have been using two pillows stacked on top of each other to sleep. I am honestly not sure why I started doing that, but now it feels weird if I only have one pillow. So I put the Marlow pillow on top of another pillow I already had. While it was definitely higher up than I was used to, going to sleep was no issue. The strangest thing did happen to me the first time I used the pillow. When I woke up, it felt like my head was cold in a way it never really is and I did develop a headache that stayed with me throughout the day. I have no idea what happened exactly, but perhaps the cooling pillow protector really lives up to its name, though to the detriment of myself. That being said this has never happened after the first night and now when I wake up both the pillow and my head feel normal. While using the pillow has been a great experience for the most part, I will be honest, I am not entirely sure I would have bought this pillow had it not been for the Thingdrop. This is quite an expensive pillow, and personally, I would typically go for something softer if I was paying over $60 for a pillow. In summary: Besides that first night, the pillow has given me no issues and I am super happy I got my hands on a really high-quality pillow and case!


Verified purchase
Simply put it’s awesome and I bought a second one from thingdrop so now I can have a set. After some experimenting I like to have both sides unzipped! I had a Caspar pillow before and this is muchhh better. It’s hard to tell how “cooling” the protector is since I have another pillow case on top of it, but it’s a good thing to buy to keep the pillow clean in general!

Verified purchase
I like this idea in theory but having a hard time with it in reality. The concept of being able to unzip it to your level of preferred softness is a great idea. However it still just seems really stiff. It might just need to be broken in though! I have to experiment around with it some more but overall it is a nice pillow. And the fact that it has a removable cover to wash is great, I don't know why more companies don't do that. I'll keep giving it a try in hopes it relaxes a little.


Verified purchase
This was such an easy set up and keeps you cool all night long! The protector is easy to put on and extremely soft. Finding your perfect comfort with the pillow is unlike any other pillow and simple to adjust. Love it, probably going to buy some for the kids rooms too!

Verified purchase
Purchased during the Thingdrop and was very pleased with how fast it arrived! The packaging was minimal but really nice. I tried with both sides zipped and was definitely surprised by how firm it was. I'm a side sleeper and it was too firm for me, I ended up waking up with a sore neck as a result. One side unzipped has been working well so far, but it's not the most comfortable for side sleeping. I feel the cooling effect though even through my pillow case over the pillow protector, which I was impressed by. I saw another review commenting on the smell, and I had the same experience. There's a smell (like fresh from the factory kind of energy) that lingers for a while. I sprayed it with some lavender sleep spray I had on hand, and that helped get rid of it. Overall, the regular price is a bit steep for me, but it's definitely a good quality pillow and I love the adjustable firmness. Not sure if it's the best pillow for my sleeping preferences, but I still enjoy it for the most part.


Verified purchase
I was super excited to try this product since I've been cycling through a pillows from a few different brands and not finding one that I was liking. I love the ability to test out the different comfort levels (plush, medium, and firm) to try and find the perfect one for me. Also love the pillow protector, it feels like a nice added touch that's worth it. Overall the branding and unboxing experience is great! The brand feels really intentional through and through.



Verified purchase
8mo ago
Not my favorite pillow personally but I could see how people would like it. I didn't personally find the controllable inflation/support element to work very well and it felt very synthetic. Not the most comfortable.
1y ago
The pillow is fine, but it doesn't feel that adjustable. And overall, it's a little too flat for my taste. I like the design and the cover, the idea is cool for it to be adjustable I just don't think it really changes that much with the zipper. It's a good pillow. Probably won't repurchase.
A very nice allergy friendly super soft pillow. It fluffed up right out of the box and was instantly comfortable. I had a wonderful night's sleep with this pillow. I'm just sad that the price is a little steep as I would love to go out and buy three more right away.
Verified purchase
I have this pillow & love the simple idea of zips for firmness customization! Such a simple and innovative idea that adapts to my sleep changes! I also got the cooling pillow cover, so it's always cold! And love the branding.
I'd needed a new sleeping pillow for a few months before I saw this upcoming thingdrop, so I decided to wait to test out Marlow, and I am so glad I did! The texture feels like a hybrid between a full memory foam pillow and a stuffed pillow. It feels like memory foam, but there is still more give to it, making it feel more natural. I like my pillow a bit firmer and love that I can just zip the sides closed. My husband wanted to try it out and just unzipped to make it fluffier. I think this is a great addition to a guest room so guest can choose their preference. I was concerned you would be able to feel the zipper underneath the pillowcase while sleeping, but I have not had any issues. I haven't noticed the cooling pillow protector, but my pillow also hasn't been hot, so I guess it is working. Regardless, I am very happy with the purchase!
Verified purchase
I have a king-size pillow that my husband purchased for me after I gave up on finding a suitable pillow when four other "luxury hotel" brands failed. (Meaning they became depleted and flat after several uses and never retained their shape.) It's made a world of difference in my sleep! I love that the pillow is adjustable to become firmer or softer with two simple zippers that wrap around the long side. Next, I like that the material of the pillow is breathable and durable—the company describes it as cooling-infused memory foam. They also claim to be "allergy-friendly," which I have found to be authentic as I feel like the pillow doesn't collect or retain as much dander as standard cotton or down pillows. My husband also purchased the queen-size pillow and is super happy with it, but he just wishes he got the king-size! Brooklinen owns Marlow and there are sales sometimes—I believe they are 15% off right now.
i got this through thingdrop a while back and have some mixed feelings about it. i love that it comes with a pillow protector! makes the cleaning process a lot easier as i can just toss it in the wash with the rest of my bedding. i will say that the pillow itself is not as soft or plush as i would have liked. it is pretty stiff regardless of whether you leave it zipped or unzipped for expansion. nothing really changes between the settings except for pillow height. given the pricepoint, i was expecting a softer, more comfortable pillow that actually feels luxe and unique.
I received this pillow through Thingdrop and it has been great! I like a softer pillow and found that even with both zippers open, it still runs pretty firm. I wasn’t a huge fan of the pillowcase as it was firm and a bit uncomfortable compared to a silk or cotton case. Overall, I would still highly recommend!
Verified purchase
3y ago
Nice idea and branding, however, the pillow is too flat for side sleepers, about 1in of support. The pillow protector, is very stiff and a little uncomfortable if you use the softest setting. The cooling fabric in the pillow protector feels good at first but quickly warms up.
Verified purchase
3y ago
I was real skeptical that I needed another pillow in my life but I have been having neck discomfort for a while and have tried all variety of pillows. I won't say Marlow cured all but it is definitely the comfiest and I sense my neck discomfort dwindling over time. I keep mine on the most firm setting which is surprisingly firm. Cooling effect is hard to comment on but I definitely don't feel sweaty sleeping on it.
Verified purchase
I didn’t wake up once using this pillow. I usually wake up multiple times a night and I can never get my pillows just right. After opening it up and putting it in the cooling pillow case, I fluffed it up. I usually have to adjust my pillows to get it just right but I didn’t have that issue with this one. There have been many nights just this past month where I am waking with with a hurt shoulder and neck, and I woke up feeling great with no pain. I’ll be replacing all of my pillows with Marlow!
Verified purchase