The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Effective acne-clearing serums
  • Noticeably brighter, smoother skin
  • Minimalist, clinical formulations
  • Clear, straightforward labeling
  • Sticky serum textures
  • Potential irritation from actives
  • Hit-or-miss product efficacy
  • Confusing product naming

The Ordinary earns strong reviews for effective, ingredient-forward skincare that improves texture, hydration, acne, and glow—with standouts like Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, and the AHA 30% + BHA 2% Peeling Solution. Reviews also flag weaknesses: some formulas feel sticky, can pill or irritate sensitive skin, high actives may overwhelm newbies, results can be hit-or-miss, and product naming/usage can be confusing.

AI summary based on Thingtesting reviews

2,515 reviews and posts

  • I have multiple products from the ordinary and am always impressed by the low costs and high quality products. By highlighting active ingredients, it is super easy to find what you're looking for and not searching through false claims in product names.

  • Nice affordable products with clean ingredient lits, I do however think there are better affordable skincare brands out there (Versed or Good Molecules). I think this line is good when you are starting out.

  • I haven’t tried a product from The Ordinary that I haven’t loved. All of the products are at affordable prices, and great quality

  • This review's about the Ordinary's Buffet serum, which I think is now called the Multi-Peptide + HA Serum! Basically, I've bought probably over 5 bottles of this. I've been using this consistently for about 5 years since college. I chose this initially because my skin is very sensitive and I was afraid of trying retinol. I use it at night after cleansing and before applying moisturizer. I've tried other serums but nothing has replaced this product for me so far—especially since they introduced a larger 60ml version. It's super hydrating, leaves my skin glowy, and prevents me from having eczema flareups on my face (Which I get a lot during the winter on my cheeks.) I can't really touch on the anti-aging aspects just yet - I'm still in my 20's after all! Overall, I would give this product a 5 rating because it's been such a staple in my routine 🖤 As for the brand overall, I think it's great for people who are just getting into skincare. It has a great price point and the branding isn't too "girly". My boyfriend bought a bunch of products on his own- which says A LOT YALL.

  • I’ve used a couple of their products, they’re a great alternative to more pricy products!

  • love being able to try new ingredients at affordable prices, their Hyaluronic acid is a fave

  • Everyone knows already that the Ordinary is the It Girl. She is the moment. She is everything. I've been using the niacinamide to get rid of my dark spots and it has worked wonders! I definitely will continue to come back to the Ordinary for any other specialized treatments that I need for my skin in the future.

  • I absolutely love this product! I bought the Niacinamide 10% + Zinc 1% and I use it every night after taking a shower. Unlike other serums it is watery and not oily or sticky. I love their price too. My friend who used to work in a cosmetic industry recommended this to me and it was the good product I encountered last year!!

  • For the price, these products cannot be beat. I've used serums and concealers from their line and none of them have disappointed. And, at the price point, it feels totally reasonable to experiment and really branch out into new products.

    Feedback

    I love the range of options and the quality of the products they offer.

  • i love the no-nonsense approach and affordability of The Ordinary's products! the "buffet" serum was a favorite of mine for a while. i also really enjoy the 100% plant-derived squalane as a slip agent for gua sha. i really want to try their hair/scalp care products as well!

    Feedback

    because each product = a specific skincare ingredient, i would recommend doing extensive research beforehand!

  • I have used their lactic acid for about a month now and have seen pretty good results regarding skin discoloration and breakouts. The product seems to be of good quality considering the affordable price for skincare. I also have pretty sensitive skin and this has worked really well - no reactions or redness at all.

  • I tried the AHA mask and their Hyaluronic acid because their prices and unbelievable and would have been a huge money saver. Sadly, they don't measure up to similar products offered by the $$$ brands.

  • Ultimately, the prices can't be beat for what's offered. I actually use their Glycolic Acid toner as an underarm deodorant (lol). As other reviews have mentioned, I appreciate their straightforward approach to product names and branding. Unfortunately, I've been trying their hair growth serums for a few months now with no luck. Definitely try a bunch of things out to see what works for you.

  • for the price point, these products are incredible. i especially liked the glycolic acid and used it for my scalp to exfoliate. the rosehip oil, while unsure if it's sustainably produced, is one of the cheapest ones of the market and it worked really well!

  • love love that there is a cheap high quality brand like this in the skincare space. their hair serum is really good and i also like their glycolic acid and a few other products. not everything is acne safe but lots are!

  • The red bottle one liquid me and my friend use but it worked more on her acne cause she had more and it clears within two months max, very clean smell, not messy and I would recommend this for skin that isn’t sensitive

  • This serum is formulated with growth factors, which are known for their ability to stimulate skin cell growth and repair. The Ordinary has always been known for its affordable yet effective products, and this serum is no exception. It offers high-end skincare benefits at a fraction of the cost, making it accessible to a wider audience. The Ordinary GF 15% Serum is a fantastic addition to any anti-aging skincare routine. It delivers noticeable results without breaking the bank. I highly recommend it to anyone looking to improve their skin's appearance and health. Gifted by theordinary.

    Received a free product from The Ordinary
  • Their glycolic acid is great and serves so many purposes. I can find The Ordinary in many stores which makes it more accessible. The prices are relatively affordable for skincare.

  • Good price for the basic products without all the hype and additives. Frustrating because there are only a few of their many products carried in stores. Also, wish they would put a bit more info about what the products are targeted to help with. Efficacy is good if you know what you need!