The Ordinary

The Ordinary

The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Affordable prices and quality products
  • Effective formulations with active ingredients
  • Wide variety of skincare solutions
  • Minimalistic packaging and easy use
  • Slow customer service response
  • Products too strong for sensitive skin
  • Difficult droppers and application issues
  • Confusing for skincare beginners

The Ordinary reviews indicate that the brand is generally considered good, with many users praising its affordability and effectiveness. Strengths include high-quality formulations and budget-friendly prices, while weaknesses involve certain products being too strong for sensitive skin and confusing for beginners. The Ordinary's focus on transparency and active ingredients makes it a great choice for those seeking effective skincare without overspending, although it may require users to have some skincare knowledge to use the products correctly.

AI summary based on Thingtesting reviews

2,404 reviews and posts

  • I’m genuinely obsessed with The Ordinary’s Niacinamide 10% + Zinc 1% and Glycolic Acid 7% Toning Solution—they’ve completely transformed my skin. The niacinamide helps reduce blemishes and evens out my skin tone, while the glycolic acid gently exfoliates, leaving my skin smooth and glowing. Together, they’re a game-changing duo in my skincare routine!

  • The Ordinary stands out for its minimalist and affordable approach to skincare. They offer effective products with scientifically backed active ingredients like hyaluronic acid, niacinamide, and retinoids. The best part is their transparency: you know exactly what you’re putting on your skin. The prices are unbeatable for the quality, and the formulas are simple yet highly effective. Plus, they’re cruelty-free and many products are vegan, making it a conscious choice. Whether you’re targeting hydration, acne, or signs of aging, The Ordinary provides tailored solutions without unnecessary frills. It’s a go-to brand for results-driven skincare enthusiasts.

  • The Ordinary offers some great, affordable skincare products with a no-frills approach, which I really appreciate. Their Niacinamide 10% + Zinc 1% has been a staple in my routine—it helps with oil control and makes my skin feel smoother. I also like that they focus on active ingredients without unnecessary fillers, and the price point is unbeatable for what you get. That said, I found their products a bit tricky to navigate at first. The clinical names and lack of detailed instructions can be overwhelming if you’re not already well-versed in skincare. For example, I accidentally overused their AHA 30% + BHA 2% peeling solution, which irritated my skin because I didn’t realize how strong it was. I also wish the packaging was more user-friendly; the droppers can get messy, and I’ve had bottles leak during travel. The Ordinary is great for someone who knows what they’re doing and wants affordable, effective skincare, but it’s not the most beginner-friendly. If you’re willing to do your research and figure out how to layer and use their products correctly, it’s worth it. Otherwise, it can feel like you’re experimenting on your skin without much guidance.

  • Love this brand! When it comes to skin care this brand comes to my mind always!! Lovely brand. I recommend them for every type of skin and it really makes a huge difference to your skin.

    Influencer for The Ordinary
  • I absolutely love this serum! I mostly use it at night, and by morning, my skin feels incredibly smooth. It’s been amazing for my oily skin—reducing shine, tightening my pores, and even fading the dark spots left from acne. My skin tone looks more even, and overall, my face feels healthier and less greasy. Even though it’s super affordable, it works so well! Honestly, I think it’s one of The Ordinary’s best serums. This is my second bottle, and I can’t imagine my skincare routine without it. If you have oily skin or deal with acne marks and large pores, this is 100% worth trying.

  • I have been struggling with acne and painful redness to cheeks since I began perimenopause. I started using cream cleanser salicylic acid serum and moisturizer and have seen improvement in just a week. Would definitely recommend the products. Affordable and effective.

  • The Ordinary has become one of the most talked-about skincare brands, known for its science-backed formulations, minimalist packaging, and budget-friendly prices. What I Love: ✅ Affordable Pricing ✅ Effective Ingredients ✅ Transparency

    Invested in The Ordinary
  • Did not work for me, used it for 3 months no improvement, my bottle also got moldy, ended up throwing it away. Not worth the money

  • No frills, solid skincare. Not such great packaging, but does the job. Not the best on the market, but certainly not the worst.

  • My daughter absolutely loves The Ordinary products and I love the price! They work really well, are easy to use and so affordable!

  • I only tried the niacinamide treatment and it broke me out BAD — it was chalked up to purging but it’s a regular ingredient in my routine so that is not the answer for me. It put a bad taste in my mouth to try other things, but know people who swear by the brand 😅

  • I first product of The Ordinary skin care line was the Glycolic Acid 7% Exfoliating Toner. Let me just tell you that I noticed a difference within a few days. My skin seemed smoother, tighter, and brighter. I am now going to try the duo (Resurface and Hydrate) set. Wish me the best!

  • Such amazing and science and research backed products that deliver actual noticeable results. I absolutely love this brand

  • Great quality for price - why overpay to a big luxury beauty brand when you can get the same product from The Ordinary. Crazy affordable, even through Sephora

  • I’ve tried a couple of their products and like them. They are quite affordable too.

    Influencer for The Ordinary
  • The red bottle one liquid me and my friend use but it worked more on her acne cause she had more and it clears within two months max, very clean smell, not messy and I would recommend this for skin that isn’t sensitive

  • I've been using the Soothing & Barrier Support Serum from the Ordinary for about a month now. I wanted to add a product to my routine that would provided extra moisture during the winter months because my moisturizer alone wasn't cutting it. So far so good! It's very gentle and adds that extra moisture soothing boost my skin needs after a wash. I appreciate that the smell is subtle. It's a bright pink color but I don't notice the color on my skin after applying.

  • The Ordinary offers high quality, solution based products at a very affordable price. Rather than buying an expensive product they claims to address a variety of issues, The Ordinary has products that focus on one treatment, with high quality ingredients. It's possible to buy an entire line form them for what you would pay for one product from a luxury brand.

  • I decided to get a set that comes with a big size version and travel size one, The set is perfect because if I don’t want to travel with a big bottle, to the airport, I can bring the little one instead. If you're looking for a reliable exfoliating solution and don’t have very sensitive skin, The Ordinary’s Glycolic Acid Set is worth trying. Just be sure to follow up with sunscreen during the day, as glycolic acid can increase sun sensitivity. The only negative thing about the product is the smell. I know some people might not like it, but I was fine with is the scent. The product has a distinct vinegar-like smell, which may be off-putting to some. I put it underneath my armpit, which might sound strange but it’s perfect at also removing odor. I will say be careful if you shave and then instantly apply right after the toner because it could sting or tingle the area if by accident you made an open wound.

    Received a free product from The Ordinary