Experience
As an avid reader, I was really excited about Book of the Month. However, the options to choose from were less than exceptional. I also wish there was an option to choose paperback because I do not like hardcovers, nor the higher price for hardcovers. It has a lot of potential, but just missed the mark for me personally.
Feedback
The kicker that made me never want to rejoin is just how ANNOYING the cancellation process is. Who still has to call to cancel nowadays??? Let me click a cancel button. If the cancellation was easier, I honestly probably would come back every few months or so. But you want millennials to CALL? Nooooope.