The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Ingredient-transparent formulations
  • Clinically effective actives
  • Minimalist, fragrance-free options
  • Wide, customizable range
  • Occasional sticky textures
  • Potential irritation from actives
  • Hit-or-miss product efficacy
  • Confusing layering for beginners

The Ordinary earns strong reviews for being effective and ingredient-focused: many users report clearer, smoother, more hydrated skin from staples like Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, and the AHA 30% + BHA 2% Peeling Solution. Reviews also flag weaknesses: some formulas feel sticky or pill, certain actives (retinoids, vitamin C, high-percentage acids) can irritate or be too harsh, results can be hit-or-miss by product or skin type, and the range can be confusing without research.

AI summary based on Thingtesting reviews

2,506 reviews and posts

  • Cheapest and most effective face wash I have found after years and years of trials and tribulations. Feels like it never runs out, gives me a SPA-like experience on a daily basis, and most importantly NEVER IRRITATES!

  • I find The Ordinary products to be quite hit or miss. The quality definitely varies from product to product.

  • Some products are good. Others not so much. Some products (like the niacinamide) everyone breaks out from. The aha/bha peel is great. Love the glycolic acid & recommended it to people frequently. It has so many uses & is very affordable. I am wary of trying new products unless I have heard multiple people recommend that product.

  • They have good products for acne skin. I have tried their cleanser and the only problem is it is quite dry for my skin so I just recommended normal to oily skin.

  • I have used a lot of their products... I feel that the squalene products are great - not too oily. The price point is amazing too. Good for people who have a planned and detailed skincare routine, but hard for people who want a few products. Often have to stack them into your existing routine and try to work out what they do (gets to hard to work out where to add what).

  • These are pretty good for the price. These products are gentle on my sensitive skin.

  • I appreciate how pure the products are at such a low cost. Probably could be higher quality, but you can spend a lot more at many popular brands and get lower quality than you do with The Ordinary. Definitely a great option for simple ingredients at an accessible price.

  • Love the simplicity and accessibility. A little tough to figure out the right products/routines and would love if there was a quiz or something to help you find the right products for you, though!

  • I have multiple products from the ordinary and am always impressed by the low costs and high quality products. By highlighting active ingredients, it is super easy to find what you're looking for and not searching through false claims in product names.

  • Nice affordable products with clean ingredient lits, I do however think there are better affordable skincare brands out there (Versed or Good Molecules). I think this line is good when you are starting out.

  • I haven’t tried a product from The Ordinary that I haven’t loved. All of the products are at affordable prices, and great quality

  • This review's about the Ordinary's Buffet serum, which I think is now called the Multi-Peptide + HA Serum! Basically, I've bought probably over 5 bottles of this. I've been using this consistently for about 5 years since college. I chose this initially because my skin is very sensitive and I was afraid of trying retinol. I use it at night after cleansing and before applying moisturizer. I've tried other serums but nothing has replaced this product for me so far—especially since they introduced a larger 60ml version. It's super hydrating, leaves my skin glowy, and prevents me from having eczema flareups on my face (Which I get a lot during the winter on my cheeks.) I can't really touch on the anti-aging aspects just yet - I'm still in my 20's after all! Overall, I would give this product a 5 rating because it's been such a staple in my routine 🖤 As for the brand overall, I think it's great for people who are just getting into skincare. It has a great price point and the branding isn't too "girly". My boyfriend bought a bunch of products on his own- which says A LOT YALL.

  • I’ve used a couple of their products, they’re a great alternative to more pricy products!

  • love being able to try new ingredients at affordable prices, their Hyaluronic acid is a fave

  • Everyone knows already that the Ordinary is the It Girl. She is the moment. She is everything. I've been using the niacinamide to get rid of my dark spots and it has worked wonders! I definitely will continue to come back to the Ordinary for any other specialized treatments that I need for my skin in the future.

  • I absolutely love this product! I bought the Niacinamide 10% + Zinc 1% and I use it every night after taking a shower. Unlike other serums it is watery and not oily or sticky. I love their price too. My friend who used to work in a cosmetic industry recommended this to me and it was the good product I encountered last year!!

  • For the price, these products cannot be beat. I've used serums and concealers from their line and none of them have disappointed. And, at the price point, it feels totally reasonable to experiment and really branch out into new products.

    Feedback

    I love the range of options and the quality of the products they offer.

  • i love the no-nonsense approach and affordability of The Ordinary's products! the "buffet" serum was a favorite of mine for a while. i also really enjoy the 100% plant-derived squalane as a slip agent for gua sha. i really want to try their hair/scalp care products as well!

    Feedback

    because each product = a specific skincare ingredient, i would recommend doing extensive research beforehand!

  • I have used their lactic acid for about a month now and have seen pretty good results regarding skin discoloration and breakouts. The product seems to be of good quality considering the affordable price for skincare. I also have pretty sensitive skin and this has worked really well - no reactions or redness at all.