Rains reviews and discussion

Would have put 0 starts if was possible. I’ve been a big fan of Rains over past years and bought all my backpacks/travel bags at Rains. For Christmas, I bought a winter jacket as a gift for a family member. When received and tried it, the size wasn’t ideal, so unfortunately, I had to return the package from Amsterdam back to Denmark (the official policy says that I can’t just return it to the shop). And this is where the problems started piling up: 1. I wrote to Rains via email prior to returning the package. No answer ever received. 2. I shipped the package with a requirement for signature by the recipient (paid 26€ for this). After 1 month of waiting, the package has been rejected by recipient and is coming back to me. 3. I called Rains support number in multiple occasions and never got the phone picked up. Last time I called today and waited for 50+ minutes on the line. Conclusion: 400€ jacket in perfect condition is rejected by Rains at return, I sent multiple emails to [email protected] and NEVER heard back, I called and NEVER got a response. At this price the shop should be able to pay some customer service. Please, DONT BUY AT RAINS.

Rains makes a great jacket! It’s stylish, waterproof, and perfect for unpredictable weather. The quality is top-notch, and it keeps you dry without sacrificing style. The minimalist design works with pretty much any outfit, making it a versatile and practical addition to my wardrobe.

Great quality backpacks and other bags. With minimalistic design with wonderful fabrics, they easily blend into any wardrobe.

Worst customer service ever. Their phone number doesn't work. They don't respond to their emails and now of course the time to return the item is expired. Thanks a lot.

There’s a design flaw with their rain jackets where the water seeps through the shoulders seams after prolonged exposure to water/rain :/ defeats the whole raincoat purpose

I live in Denmark. So let’s face it, I have a genuine need for a waterproof jacket 🌧. Having said that I don’t want to look like I’m setting out on a multi-day mountain expedition every time I leave the apartment to buy some milk. This is where my Rains jacket comes in. It fits the bill perfectly. It’s stylish, and somehow goes with almost any outfit. It’s also surprisingly compact and can be scrunched up and packed into the bottom of my backpack. The other feature I love is that it’s fastened with buttons. This makes it ideal for cycling as I can loosen the bottom, or the top depending on the weather. I’ve owned it for 4 years now and it still looks like new. It’s the perfect rain jacket for Copenhagen’s year-round temperamental weather.

I received the Hilo weekend bag in my GQ best stuff box two weeks ago. So far, so good. It has become my work bag. The straps are fit well and stay in place, which is good considering they are removable as well as adjustable. I really like this bag. I just which it had a compartment or two.

Stumbled into the Soho store by accident and walked out with a raincoat. Love the high quality material and just a nice, sleek, high quality raincoat.

I have one backback for over a year now i really like it. On rainy days i don't need to worry if it gets water on it or not and it is very easy to clean. I would buy it again to be honest. I also think the way it opens makes it very secure (when i travel and take the metro, for example, i don't worry if someone tries to open my backpack...because i would notice FOR SURE and they wouldn't be successful by doing it in just a few seconds). The paint on the "locker" is getting out but it is normal from my point of view...

I really enjoyed the colour and texture of my coat and would only wear it when it rained. Never washed it and took really good care of it. Right at the two year mark the material started peeling. Thoroughly disappointed they wouldn’t even honour a refund for two year warranty because it was only a couple weeks out.

My Rains jacket is 5+ years old and honestly still looks like new. Quality is great. Makes rainy days feel better. 😌

Always been a fan of this brand. I own SOOO much of their stuff from the tote bag, book bag, rain jackets, pants, travel bags - the quality and feel of their products is amazing!

Rains have come a long way - and the quality of their Creative Direction is so different from what it once was. Very cool to see their growth and progression! I bought one of their more lightweight raincoats to use in Europe, and even though it was lightweight, it kept me warm on my walks during the rainy/early autumn season. Sometimes during the latter parts of summer, I would have to walk with the coat open because it got too hot with it buttoned up. The colours you get to pick from are very on-trend, and all in all this raincoat takes up so little room in my suitcase or weekend bags. I also have a tote by Rains, and it's such a great bag to use on rainy days. I'm never worried about anything getting soaked or damaged by the weather.

Living in Southern California I get so excited when it rains because I get to wear my Rains raincoat. The colors are interesting and the material is softer than it looks.

I've had the long jacket in olive for almost 5 years and love it. It's really lightweight which is great for Miami and still roomy enough to fit a sweater under in colder temperatures. Such a sleek brand~ I was very tempted to buy one of their rainproof backpacks while studying in London a couple years ago.

LOVE my Rains raincoat. It is perfect for Portland winters, which are, you know, rainy, but not super cold. These coats are lightweight so you don't feel too stuffy. The colors are super great and I love the simple design.

I own a few bags from rains and could not be happier. The quality is amazing and they have a sleek professional look to them while also being very functional.

Love my rains jacket. I have the black long coat. I’m impressed at how the hood actually stay on when I walk, other rain jackets I’ve owned, the hood was never the right shaped and would always fall off my head. The jacket is suuuper lightweight which is perfect for summer!

Fashionable, light and effective (my jacket doesn't have a hood which is annoying - my bad decision).

I only have one rain jacket from rains but it is everything I never knew I needed form a rain jacket. It was an impulse purchase at Nordstrom years ago and it still looks as good as it did the first day that I bought it. It's flattering, chic, and works as intended.