NAADAM

3.8 39 Reviews

NAADAM makes high-quality, sustainable, and soft knitwear for women, men, and kids, all at fair prices.

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NAADAM Reviews

NAADAM reviews and discussion

3.77

74% of reviewers would recommend to a friend

Reviews mention

  • Stylish
  • Soft
  • Good value
  • Good fit
  • Poor quality
  • Complicated return

NAADAM offers stylish and soft cashmere sweaters that offer good value for money. However, the quality of the sweaters may not be as good as they claim and their return process is complicated.

AI summary based on Thingtesting reviews

39 reviews and posts

  • Madam sweaters are incredibly cozy and soft—perfect for lounging or layering. The texture feels luxurious without being heavy, making them a great go-to for comfort and style. If you’re looking for something that combines softness with effortless elegance, Madam sweaters are a fantastic choice.

  • Beware the return charges!!!!!!!! the sweater I ordered was ok, but not a great fit and a bit thinner than I expected. Quite frankly the uniqlo cashmere is thicker. So I returned the sweater and they deducted $22,70 for handling and shipping. the total cost of the sweater was $136, (including tax & shipping) so they essentially took a 15% fee on the total purchase price to allow me to return. absolute thievery. Avoid them.

  • While I agree with others that the quality can be lacking on certain peices- I'm most disappointed with the customer service and inability to adjust shipping with ease. If you have a lot of time to wait and don't have the extra cash to spend on brands like Naked Cashmere- it could be worth the wait. Just know that what you save in price you will pay for in pilling and exceptioanlly low quality customer service.

  • I love this brand! Everything I buy from them is so soft and comfortable. My only complaint is that the material tends to pill more quickly than some of my other cashmere items from different brands. I have tons of sweaters from them and they are my go-to for luxurious holiday gifts.

    Feedback

    How to deal with pilling

  • I got the Essential Cashmere Hoodie and it's become my favorite sweater for going out to nice dinners or parties/group events. The hoodie is ridiculously soft and comfortable, warm without being stuffy, and drapes well. And it looks noticeably nicer than a typical hoodie in a way that I've received compliments from other guys who have asked about the brand.

    Feedback

    I just wish I could wear this thing more often without worrying about staining it!! Maybe I need more.

  • Buying from Naadam as an international buyer is like playing Russian roulette. The customer service at Naadam is fully system-generated, also known as "Rodrigo," and cannot help with any problems you may face with international shipping. Naadam will not assist with returns from countries outside the United States, so be warned: what you buy, you won't be able to return, or you will return with a loss of 50-70% of the purchase price. In my experience, after the first system-generated response, you won't receive follow-up communication if you have more specific questions. In conclusion, Naadam is suitable for the United States only—don't risk buying from different countries. The quality of the products is fine, but not worth the hassle.

  • Very nice quality cashmere sweaters. Much better quality than Uniqlo, and for a similar price point. The sweaters have gonee from 75 to 98 usd, do with that what you will.

  • I really wanted to love this! I bought a sweater & pant set from them a few years ago that I love the look of, but the quality just wasn't totally there. I wore holes into it after only about 4 wears. (When you buy a cashmere sweatsuit, it ain't cheap! I needed it to last.) I reached out to customer care to see if there was anything they could do for me and they were not so nice. It was a hard no. So now I can only wear my hole-y expensive cashmere matching set alone in my house. I've thought about purchasing again but now that I know that the quality is hit or miss and the brand only really cares about taking my money and not about my experience I'm feeling like I can't actually pull the trigger.

    Feedback

    I'd definitely give Naadam a second try if I'd had a better experience with customer service! Feel like I could have been a loyal customer, visually I like a lot of their stuff but there are plenty of other brands in the space who could deliver similar products with a kinder customer experience.

  • I got a Naadam jumper as a gift for my boyfriend, which in reality means it's become part of my regular wardrobe rotation. Super cosy, and shipping to the UK didn't take too long.

  • I have a hoodie/jogger set… and i got my boyfriend the same set… and i got my dog the matching sweater. Seriously, the softest cashmere. The shape holds after washing too. I love the cut of the hoodie as well, nothing too oversized, but comfy nonetheless.

  • I love my Naadam sweater! Had it for years and the fact is' a washable cashmere - that's actually held up through multiple washes! - makes it a yes for me. Not all the products have been a hit though - some issues with sizing or fit - but I still appreciate their mission and their standard crew sweater is a classic.

  • I purchased their cashmere sweater after seeing tons of ads for it. Unfortunately, when it arrived, it felt very thin and low quality. I was able to return it thankfully.

  • I have a couple of Naadam sweaters and love them dearly. Great quality and at a good price point - they have various sales throughout the year if you want to test them out. Their scarves and gloves make great gifts - I personally would feel silly using cashmere gloves, but if someone were to gift them to me, I would be delighted. They are very warm and comfortable!

  • Their sweaters are so cozy and soft and warm and lightweight. Big fan, completely get the hype around the brand

  • I am so glad that this brand exists. Their products feel and look great, there's a lot of variety without being overwhelming, and I feel good about the price and sustainability. Since I'm working on having fewer, better things in my closet, Naadam is great for that. A solid price (not cheap but definitely more affordable) for cashmere but quality that lasts. Really, really appreciate this!

  • Great sweaters for the price. Now my go-to over Jcrew for cashmere pullovers

    Feedback

    true to size

  • Beautiful sweaters at a price point that doesn't break the bank. I have gifted Nadaam multiple times and it would be a chic, luxury item in anyone's wardrobe.

  • The cardigan I have from here is a beautiful color and SO SOFT, it definitely feels luxurious. The construction of the garment is good and feels like it'll last me a lifetime. Pricey but I feel like it's worth it.

    Feedback

    Add petite sizing.

  • Absolutely love the essential cashmere sweater. Worth every penny! Update: After 4 years, the sweater is still going strong and look great.