3.8
76% of reviewers would recommend to a friend
NAADAM
3.8 • 41 Reviews
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3.8
76% of reviewers would recommend to a friend
Is NAADAM good? Based on reviews, NAADAM offers high-quality, stylish cashmere products, but faces criticism for customer service and return difficulties. NAADAM reviews praise the brand for its soft and cozy sweaters that hold up well over time, making them a good choice for those seeking affordable luxury. However, potential buyers should be cautious of issues with returns and inconsistent customer service, especially during sales periods and for international orders. Overall, NAADAM is a reliable option for cashmere enthusiasts in the U.S., but less so for international shoppers.
AI summary based on Thingtesting reviews
Great sweaters for the price. Now my go-to over Jcrew for cashmere pullovers
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true to size
Beautiful sweaters at a price point that doesn't break the bank. I have gifted Nadaam multiple times and it would be a chic, luxury item in anyone's wardrobe.
Absolutely love the essential cashmere sweater. Worth every penny! Update: After 4 years, the sweater is still going strong and look great.
I purchased these sweaters as a gift for my mom and she LOVES them. Great quality and a good price. Going to order some for myself and they will continue to be a go-to gift.
2y ago
I am obsessed with NAADAM. Their “essential $75 sweater” is what I wear to work nearly daily, and their range of styles and colors keeps me coming back more than what my wallet should permit!!
I’ve had a really solid experience with the brand so far! I own quite a few sweaters and scarves. Comfortable, luxurious-feeling materials without breaking the bank. The designs are not the most fashion forward but they’re great for basics.
3y ago
Love this brand just for the $75 sweaters. It's obviously not going to be the softest cashmere out there, but it's very good quality, affordable, and easy to wear. I also love that they made XS & XXS sizes for smaller-framed guys like myself.
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Nothing specific comes to mind!
The $75 cashmere sweater changed my life. I have it in three colors and I wear it over dresses and with skirts and I feel like the New York woman I always hoped I would one day become.
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The cream $75 cashmere sweater is a bit see-through
3y ago
I shop Naadam for their $75 sweaters, which everyone in my family must have now. They make a great gift and are high quality / soft for the price point. Love this as an accessible cashmere option.
I have a few of their original sweaters in V-neck and Crew. the quality and feel of the sweaters are amazing and the fit is great if you like something a little less fitted! I gave these as gifts for Christmas one year and they were a hit. I have had these sweaters for years and they are still in just as good condition as when I purchased them. (i hand wash these with a cashmere detergent, haven't needed to dry clean them yet)
2y ago
I purchased a secondhand cashmere zip sweater and find it to be super cozy, stylish and durable.
Overall, Naadam is really good. Their cashmere is nice quality, although I have noticed some heavy pilling on a few items over the years. Naadam has been a top choice for not only my own personal cashmere pieces, but also cashmere gifts for friends and family. The heavier weight male wool/cashmere cardigan gets many compliments when I wear it, and the cashmere shawl cardigan is adored by my partner and sister-in-law. A cozy everyday piece.
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The cashmere gloves are very cozy, but the touchscreen functionality could be improved. I also wonder about the wear and tear I am seeing on some sweaters after moderate wear. Lots of pilling (more than I expected) making me wonder about the quality of the original goods.
2y ago
UNRELIABLE WITH POOR CUSTOMER SERVICE. When they're on, it's good. Quality and price is there. However, on more than one occasion (always during their sales) I successfully ordered a product only to receive a cancellation several days later due to lack of stock. Not hours later, days later. By then the sale was over! Each time, I responded with my polite frustration only to have customer service basically repeat their email back to me in a sterile manner as if I hadn't read it, fail to offer any discount on a similar item, nor provide any insight on when the item might be back in stock. I simply don't think they care about this scenario, which is unfortunately not uncommon.
2y ago
I have ordered several sweaters, two dresses, and pjs from Naadam. Each piece is soft and made with high quality. I waited for sales as they offer great sales. Size up when ordering unless you layer and prefer snug fits.
2y ago
I love all my sweaters from here! I even got one for my dog. Very good value for the money and soft! I machine wash them in a garment bag on handwashing's and then lay them flat to dry. Looks brand new after!
2y ago
I ordered an open collar sweater and 3 basic tees. The quality of the sweater isn't as good as they claimed, the t-shirt I wore under was full of hair from the sweater from day 1. Also, the basic tees doesn't fit me that well, so I tried to return it. But they make the return process really complicated, and basically block the return in their website, which made me lost the confidence in this brand.
2y ago
I like the color and the fit. The sweater just wore out quickly. I got a hole under the armpit after 4 wearings . Now I have a sweater that they won’t take back and I can’t wear.
2y ago
Really good bang for your buck! Everything I bought from them has lasted a long time.
2y ago
Beware NAADAM will make it impossible for you to cancel an order. I cancelled a duplicate order within minutes of placing it. I've purchased Items before from them was a good customer. They will ship you the item even if you cancel it. Then make you ship it back. This is how they avoid providing good customer service why they are receiving a poor rating.
3y ago
Great quality clothing at competitive pricing! Awesome option for basics in colder months, and shipping was quick.