3.8
79% of reviewers would recommend to a friend
NAADAM
3.8 • 47 Reviews
•

3.8
79% of reviewers would recommend to a friend
NAADAM earns enthusiastic reviews for soft, cozy cashmere staples—especially the Essential/$75 sweater—and many cite long‑wearing pieces that wash well and draw compliments, confirming the brand is good for everyday knits. Reviews also flag drawbacks: frequent pilling, occasional thin or see‑through knits, premature holes, and frustrations with returns and customer service, so quality and durability feel uneven.
AI summary based on Thingtesting reviews
Beautiful sweaters at a price point that doesn't break the bank. I have gifted Nadaam multiple times and it would be a chic, luxury item in anyone's wardrobe.
3y ago
Their sweaters are so cozy and soft and warm and lightweight. Big fan, completely get the hype around the brand
Their styles are wonderful but I’ve purchased several things from Naadam and their cashmere pills really quickly. I think other brands are better quality for the money.
Feedback
Beware of pilling.
Great sweaters for the price. Now my go-to over Jcrew for cashmere pullovers
Feedback
true to size
Absolutely love the essential cashmere sweater. Worth every penny! Update: After 4 years, the sweater is still going strong and look great.
I purchased these sweaters as a gift for my mom and she LOVES them. Great quality and a good price. Going to order some for myself and they will continue to be a go-to gift.
3y ago
I am obsessed with NAADAM. Their “essential $75 sweater” is what I wear to work nearly daily, and their range of styles and colors keeps me coming back more than what my wallet should permit!!
4y ago
Love this brand just for the $75 sweaters. It's obviously not going to be the softest cashmere out there, but it's very good quality, affordable, and easy to wear. I also love that they made XS & XXS sizes for smaller-framed guys like myself.
Feedback
Nothing specific comes to mind!
The $75 cashmere sweater changed my life. I have it in three colors and I wear it over dresses and with skirts and I feel like the New York woman I always hoped I would one day become.
Feedback
The cream $75 cashmere sweater is a bit see-through
4y ago
I shop Naadam for their $75 sweaters, which everyone in my family must have now. They make a great gift and are high quality / soft for the price point. Love this as an accessible cashmere option.
I have a few of their original sweaters in V-neck and Crew. the quality and feel of the sweaters are amazing and the fit is great if you like something a little less fitted! I gave these as gifts for Christmas one year and they were a hit. I have had these sweaters for years and they are still in just as good condition as when I purchased them. (i hand wash these with a cashmere detergent, haven't needed to dry clean them yet)
3y ago
I purchased a secondhand cashmere zip sweater and find it to be super cozy, stylish and durable.
Overall, Naadam is really good. Their cashmere is nice quality, although I have noticed some heavy pilling on a few items over the years. Naadam has been a top choice for not only my own personal cashmere pieces, but also cashmere gifts for friends and family. The heavier weight male wool/cashmere cardigan gets many compliments when I wear it, and the cashmere shawl cardigan is adored by my partner and sister-in-law. A cozy everyday piece.
Feedback
The cashmere gloves are very cozy, but the touchscreen functionality could be improved. I also wonder about the wear and tear I am seeing on some sweaters after moderate wear. Lots of pilling (more than I expected) making me wonder about the quality of the original goods.
1y ago
Produto de ótima qualidade. Super macio. Não fica amarrotado. Indico de olhos fechados .
1y ago
Beware the return charges!!!!!!!! the sweater I ordered was ok, but not a great fit and a bit thinner than I expected. Quite frankly the uniqlo cashmere is thicker. So I returned the sweater and they deducted $22,70 for handling and shipping. the total cost of the sweater was $136, (including tax & shipping) so they essentially took a 15% fee on the total purchase price to allow me to return. absolute thievery. Avoid them.
2y ago
While I agree with others that the quality can be lacking on certain peices- I'm most disappointed with the customer service and inability to adjust shipping with ease. If you have a lot of time to wait and don't have the extra cash to spend on brands like Naked Cashmere- it could be worth the wait. Just know that what you save in price you will pay for in pilling and exceptioanlly low quality customer service.
2y ago
Buying from Naadam as an international buyer is like playing Russian roulette. The customer service at Naadam is fully system-generated, also known as "Rodrigo," and cannot help with any problems you may face with international shipping. Naadam will not assist with returns from countries outside the United States, so be warned: what you buy, you won't be able to return, or you will return with a loss of 50-70% of the purchase price. In my experience, after the first system-generated response, you won't receive follow-up communication if you have more specific questions. In conclusion, Naadam is suitable for the United States only—don't risk buying from different countries. The quality of the products is fine, but not worth the hassle.
3y ago
UNRELIABLE WITH POOR CUSTOMER SERVICE. When they're on, it's good. Quality and price is there. However, on more than one occasion (always during their sales) I successfully ordered a product only to receive a cancellation several days later due to lack of stock. Not hours later, days later. By then the sale was over! Each time, I responded with my polite frustration only to have customer service basically repeat their email back to me in a sterile manner as if I hadn't read it, fail to offer any discount on a similar item, nor provide any insight on when the item might be back in stock. I simply don't think they care about this scenario, which is unfortunately not uncommon.
3y ago
I have ordered several sweaters, two dresses, and pjs from Naadam. Each piece is soft and made with high quality. I waited for sales as they offer great sales. Size up when ordering unless you layer and prefer snug fits.
3y ago
I love all my sweaters from here! I even got one for my dog. Very good value for the money and soft! I machine wash them in a garment bag on handwashing's and then lay them flat to dry. Looks brand new after!