Gap reviews and discussion

4.2

86% of reviewers would recommend to a friend

Reviews mention

  • Soft denim comfort
  • Durable kids clothing
  • Organic cotton tees
  • Cozy lounge sets
  • Inconsistent fabric quality
  • Oversized, confusing sizing
  • Logo-heavy design aesthetic
  • Pilling-prone cashsoft knitwear

Gap earns broadly positive reviews for reliable, comfortable basics—especially soft, well-fitting denim, organic cotton tees, pajamas, and cozy lounge sets—while mixed feedback flags inconsistent quality and oversized or confusing sizing. Reviews portray a brand regaining relevance with fresher designs under Zac Posen, yet criticized for logo-heavy styles, occasional flimsy fabrics (CashSoft pilling, thin cotton), and a perception of constant sales masking full-price sticker shock.

AI summary based on Thingtesting reviews

104 reviews and posts

  • the quality is great, but I find that the sizes are a little bit larger than what I used to take

  • Absolutely love my CashSoft Crewneck Sweater – it's soft, not too heavy, and perfect for wearing while I work remote. I love that it elevates my everyday while still feeling like a hoodie. I want it in every color!

  • Good quality basics. Their non-sale prices are a little steep, but generally Gap's quality is great. Sometimes their styles are a little dull, but they do make the absolute best pajamas.

  • Gap makes the best basics. I am loving all of their new trendy bright hoodies too!! I got a pink one & it is SO soft, I am living in it. I've also heard great things about their jeans being super comfortable, so that's next on my list of things to buy.

  • Good basics. I think their sticker prices can be a bit much for what their products are but I also feel like they're always having a sale!

  • Classic basic clothes, although I prefer to buy things when they go on sale. Some nice options for baby and children's clothes.

  • I have recently purchased a few items from The Gap including a kick crop jean, large black bucket hat, cotton dress, and button down white shirt. All are either 100% cotton or cotton/linen blend and fit, wash, and wear really well. I think their recent designs are great classic branding. The sales they run make the clothing affordable for many people while also having people access fashion. I do own some of their GapFit pieces as well which have held up for a few years.

  • Gap is my go-to for stylish, comfortable, and high-quality clothing. Their pieces are versatile, well-made, and perfect for everyday wear. Whether it’s casual basics or something a bit more polished, Gap never disappoints. I love the wide range of sizes and the fact that their clothes last wash after wash. Definitely a brand I trust!

  • Decent clothing and stays relatively long. I wouldn’t pay full price though. They make great essentials.

  • Bought these for my partner. Good quality basics, but would never buy them at full price.

  • After becoming a mom I walked into a Gap and thought to myself “why did I stop shopping here.” Baby clothes are adorable and you can find great deals. Women’s basics when you find a good sale are hard to beat price/quality wise.

  • Perfectly fine basics and generally good quality. I've owned a variety of men's clothing from them over the decades. In general I'd say the fit of everything is "generic" in that I don't think its designed to fit any particular body shape particularly well, but not bad either.

  • They have many cute items, but some of their apparel isn't the highest quality. They do a good job of adjusting to the current trends.

  • Been liking this brand since I was small. They have high quality fabric and styles that can be worn for everyone. Their woman's lineup is basic style that I love wearing everyday and the v-neck t shirts I wear are at affordable price. I like the basic color options they provide. Gap kids are also sturdy and good quality which I shop often. The shorts I got for my kids are still good after a year !

  • I recently rediscovered Gap, and I have to say—their T-shirts are surprisingly great! The fit is classic, the fabric feels soft yet durable, and they hold up well after multiple washes. Whether for layering or wearing on their own, they’ve become a go-to staple in my wardrobe. Simple, stylish, and well-made—definitely a new favorite!

  • Found some bargains in their outlet store. Sizing is usually spot on and everything I've purchased has been of great quality.

  • Gap is a fantastic go to for most mens basics. I’ve been a long.time buyer of shirts, pants, sweaters, sweatshirts, socks and underwear. Great quality, great selection of attractive colors and patterns. Sizing is for a ‘normal’ person and the sizing is consistent- which saves time and angst. When I’m shopping, Gap is always a part of my search.

  • No complaints about the quality, just wish the brand had more ethical practices.

  • My childhood is in Gap stores :) I have spent a lot of money on it. If you are looking for basic style or use it in your daily life, this brand is suitable for you.