FabFitFun reviews and discussion

2.7

33% of reviewers would recommend to a friend

Reviews mention

  • Full-size, discovery-focused assortment
  • Occasional standout, giftable curation
  • Durable, long-lasting accessories
  • Engaging customization for annuals
  • Declining product quality perception
  • Repetitive, skincare-heavy selections
  • Inconsistent shade and fit matching
  • Frequent customization stockouts

FabFitFun draws polarized reviews: enthusiasts praise the full‑size variety, occasional stand‑out boxes, and early customization for annual members, while many report declining product quality, repetitive skincare, and poor alignment to preferences. Reviews indicate the brand can deliver fun discoveries and durable keepers (blankets, bags), but frequent stockouts during customization, leftovers for seasonal members, damaged or duplicate items, and inconsistent customer service erode trust.

AI summary based on Thingtesting reviews

92 reviews and posts

  • I was an annual FabFitFun member from 2022 through 2025. I enjoyed being able to customize items each quarter and always looked forward to opening the boxes when they arrived. I never had any issues with shipping directly from FabFitFun itself. I did experience a few issues with drop-shipped items, mainly a couple that never showed up. However, customer service was very responsive. When I contacted FFF, they resolved the issue quickly and issued a credit to use on their website. Overall, I enjoyed the membership, though the quality of the boxes varied from season to season. Some boxes felt like a great value, while others were less exciting. I ultimately decided to cancel because I found myself spending too much on add-ons and refills—optional extras that are purchased separately—along with items I wasn’t really using, and my preferences changed over time. I still enjoy subscription boxes when they feel thoughtfully curated and provide real value. FabFitFun was a fun experience overall, and I’d recommend it to anyone who enjoys seasonal surprises and the flexibility to customize their box.

  • I thought this would be fun but the products are a cheap quality so I end up with more waste and things that can only be used a few times. Even the pajamas they sent once, where cute but the stripes were uneven and they just felt cheap.

  • Terrible experience. I customized a seasonal Spring 26 FabFitFun box within 3 minutes of customization opening. All items I selected were in stock. I paid in full on 12 February. My items have not been shipped. I repeatedly contacted customer services and was reassured each time that I would receive my order. Today is the 6 April, and they have just sent me an email to say my order will not be delivered. They took my money but had no intention of honoring the sale. Be warned.

  • Seasonal members are made to feel like they dont deserve nice things. I logged in 3 mins after customization opened and there was nothing good left to choose from and what was decent cost extra money. This subscription is expensive af. No way they shoukd be asking an extra $45 dollars for things they consider Luxe choices. Also, some people can't afford to pay up front. They should not be made to feel less than. This subscription is supposed to be a way to treat yourself. Make you feel special, like you deserve to pamper yourself. However, I felt like they say, "here peasant... These are the table scrapes you get." If I would have known this prior to signing up I sure would have looked elsewhere. I thought the limited choices I had from the winter box was because I signed up in January. But no... it is because seasonal members aren't as important as the annual members. Customer service told me access to the quality products is a perk of being an annual member. Sorry but a perk for one should not make others feel like the are less than. PERIOD! Maybe add an additional item as a perk for annuals, but to not allow all members the same opportunity to have the more desirable products is just plain wrong. At 3 minutes into the opening of customization, all high dollar skin care products were unavailable, all jewelry was unavailable, all clothing sizes under XL were unavailable. I was left choosing from unmatching stemless wine glasses worth $14, 4pk of coasters, and garden shears.

  • The FabFitFun Holiday 2023 box was a delightful surprise from start to finish. From the moment I opened the box, I was impressed by the overall presentation. The unboxing experience was nothing short of amazing. The box itself exuded quality and sophistication, and the design was truly a sight to behold. It's not just a box; it's a keepsake in its own right. What truly sets this holiday box apart is the inclusion of full-sized products. The value you get from these full-size items is nothing short of impressive. It's a treasure trove of beauty and lifestyle goodies that won't disappoint. One of the highlights for me in the FabFitFun Holiday 2023 box was the inclusion of Ana Luisa jewels. and the box introduced me to OUAI products, and it was a game-changer. FabFitFun Holiday 2023 box is a holiday treat that keeps on giving. From the stunning unboxing experience to the quality of the included products and the introduction to new brands like Ana Luisa and OUAI, it's a box that adds a touch of luxury and excitement to the holiday season. If you're looking for a fantastic way to discover new and full-sized products, this holiday box is an absolute must-try.

  • Cancelled my subscription on July 30. They reactivated it and billed me again. Cancelled again and disputed the charge through PayPal. Paypal denied my claim. FabFitFun admits they cancelled the shipment but refuse to refund my money. Trying to coerce me into dropping the dispute. Even lied and told me refund had been processed. DO NOT SIGN UP WITH THESE PEOPLE. THEY ARE COMMTTING INTERNET CRIMES!!

    Victim
  • It's a scam! They promise items they do not ever have and won't allow you to return. I ordered promotion and confirmed i qualified but none of those items were sent. Just done plastic plates and candle holders from the 1950s. Just terrible products and services

  • I have been a loyal customer for YEARS but now I’m sadly considering canceling my subscription. I look forward to my quarterly boxes but for at least the past year they have become nothing but a disappointment. The boxes used to be huge and packed full of fun & interesting items, random decor or beach items that I’d never seen before and full size makeup items, travel mugs, curling irons and slippers…All sorts of super fun stuff that whatever I didn’t want I would give to my daughters for Christmas or birthdays. Over the past year the boxes are steadily & literally half the size with almost nothing in them except packing material. The box I just received had 4 small creams in it…hand cream, eye cream, face cream and hair cream. Nothing that stands out, no items of real interest and fun like a crossbody purse or hairbrush. It’s like this is what they had left over so they threw it in a box. It is NOT about the value of the items it is the thought of the items, like I said, the leftovers. It’s a shame, but it’s been coming for at LEAST a year. Time to cancel, just not what it used to be.

  • These boxes are so all over the place. Their customer service is really good though. But I don't want a place I have to call customer service. Also, if you get any other lifestyle box, I sure did get a lot of overlapping items so I quit one. This month though I didn't see anything I reallllllly wanted so I asked to swap for credit. Had a conversation. Sent me email about my experience. They failed to swap it for credit and I got a box in it with almost nothing I would choose for myself.

    Feedback

    FFF, don't choose the least impressive item from their entire selection. I don't care if my drink is still cold in 9 hours if it has dust from the air, a bug, a spider, a cat hair, pollen drifting off the trees. Swigs rep and your rep needed to have a longer talk about the impression it was going to leave.

  • I felt like I got scammed. Kate spade gift box contained plastic plates of hers and a bunch of random stuff not kate spade. I guess I should have known too good to be true :( Customer service was relatively good and got back to me quickly.

    Feedback

    Honesty

    Sale or special offer
  • I love, enjoy and appreciate every single purchase made from this company. I am so infatuated with it I tell EVERYONE about it within earshot! I have been a seasonal member, then becoming an annual member ,I just love ALLLLL of the products. There have been so many products over this last year! So many things I never would have thought to buy for myself considering I am a mom and the last thing we typically do, is something thoughtful for ourselves. I am ECSTATIC when my boxes come, whether it be from seasonal box, or the 100 or so "extras" I've bought through the "drop sales"... when I see the blue fabfitfun tape as I am pulling into my driveway makes me so excited I feel like I am going to explode! How many surprises do we REALLY get in life anyways?! I could not say ENOUGH wonderful things about this subscription! ❤️❤️❤️❤️

    Feedback

    The only improvement that I could think of; is the shipping updates.. I have ALWAYS received my products it is just hard to "track" your shipments.. which I guess is still ok with me considering a HUGE draw for me to this subscription is the "surprise" element of it all. The products, the timing of delivery... I have to reiterate, it HAS ALWAYS BEEN WORTH IT!

  • FabFitFun is a mixed bag. On the one hand, I have items from them that I still use everyday: a soft throw blanket, a shower speaker, cutting boards. They introduced me to great skin care products and makeup brands I love. I still use the boxes for storage. At the same time, they’ve also sent me some trash - cheap plastic water bottles, lotion that separated, phone chargers that work painfully slow. At the end of the day, I just didn’t need everything they put in the box, and the cost of shipping to Canada got to be too high. I think it can make a really great gift, but I think after a year of boxes (one per season) you just get too much junk.

  • I signed up because they had an offer for a 2nd free winter box, which i ended up fighting for a month to actually get. Both boxes ended up with products that they likely had left over, not worth it.

    Received a free product from FabFitFun
  • I received a few of these boxes as an Influencer & while the price is fairly reasonable for the number of products you'd get in each box, I felt overall it was a box full of things I didn't necessarily need or use. Some of the products were great, but the majority seemed a bit random. It also seemed like they tried to hook you in the subscription platform by making the first box really good & the boxes following were subpar. It could make for a fun gift, but I personally wouldn't buy in.

    Influencer for FabFitFun
  • I had seen this subscription box advertised for years so I finally broke down and ordered one. Like others have said, maybe all the good stuff is gone by the time the options open for the monthly members (over the annual members), or maybe they have started taking shortcuts but the box I received had hardly anything in it and none of it added up to being anywhere near the price of the box. I was very disappointed but I will give it one more try before I cancel.

  • Have always adored this brand! Incredible products - the value is most certainly there for the cost. The additional benefits are great too - being able to select a few products per box, having access to their "warehouse sales" of products, etc. Really awesome if you like exploring new products but hate shopping the digital (or IRL) aisles yourself. Highly recommend!

  • My experience with Fab Fit Fun has been both in purchasing it as a treat to myself and also as a gift to others. The packaging is bold and vibrant, the products are full size, and the uses cover a wide range from beauty to fitness to self-care. I was pleasantly surprised by the volume of curated items and the thoughtfulness that went into the seeding of each box along with its seasonal content packets to let you know about each product. It's almost a gift that keeps giving because I often can't use all the items and end up saving them to pass along to friends and family, which I love.

    Feedback

    What could use improvement is the ordering and status tracking process. Because Fab Fit Fun is available for seasonal drops, the predictability of receiving the box and windows of opportunity to order is a bit limited and not super transparent to follow.

  • I was a member for a year, and it was really hit or miss! I found the boxes to be geared toward products I didn't necessarily want to buy. I also found that a lot of the items were cheaply made (and sometimes broken). I will say the ability to shop from the marketplace almost made it worth it to keep subscribing.

  • It's fun to get a surprise, but I often found myself disappointed in many of the items. It feels like a waste to get random stuff I won't use.

  • I was gifted a 1-year subscription to Fab Fit Fun. Although all of the products were unique and useful for a variety of people, I found myself only really using 1-2 products our of the ~10-12 I was given. My friend told me the longer you stay subscribed the more control you have over personalizing your box, however, I did not really like all of the options she showed me either.

    Feedback

    I think this product is best for people who are open to trying new things for their hair/skin. I have sensitive skin, so I was hesitant to try most of those products. Overall, I think a lot of waste came from my 1-year subscription.