4mo ago
Terrible experience. I customized a seasonal Spring 26 FabFitFun box within 3 minutes of customization opening. All items I selected were in stock. I paid in full on 12 February. My items have not been shipped. I repeatedly contacted customer services and was reassured each time that I would receive my order. Today is the 6 April, and they have just sent me an email to say my order will not be delivered. They took my money but had no intention of honoring the sale. Be warned.




