3.9
67% of reviewers would recommend to a friend
Public Goods
3.9 • 141 Reviews
•
3.9
67% of reviewers would recommend to a friend
Is Public Goods good? Based on reviews, Public Goods offers products that are generally well-received for their quality but are hindered by a restrictive membership model. A major strength is their minimalist, eco-friendly packaging, which appeals to environmentally conscious consumers. However, the requirement to purchase a membership is a significant drawback, causing dissatisfaction among potential buyers. This information is vital for those considering a purchase, highlighting that while the products are appealing, the purchasing model may not suit everyone.
AI summary based on Thingtesting reviews
11d ago
I actually really enjoy this brand because it is minimal and very well designed to make your whole house cohesive, I just wish I didn’t have to have a membership in order to purchase something from them
5mo ago
THIS WEBSITE IS A TOTAL SCAM!! If I could rate zero stars I would. I viewed this website because I had been gifted some soaps and wanted to see about getting some refills and shower soap. I browsed the website but didn't want to pay the shipping charges so left the website and didn't order anything. A couple weeks later there was a $79 charge from the company on my credit card. I didn't catch it right away, and when I called to get a refund they said they couldn't issue a refund because it was after 14 days of "purchasing" the membership, which I was completely unaware had even happened by simply browsing their website. BEWARE!!!! And NEVER enter an email address to visit this website or else you'll automatically be signed up and subsequently charged their $79 annual fee.
7mo ago
I love the Public Goods Ramen! It’s the best noodles I’ve ever eaten. Each pack comes with a sauce packet, which makes meals fast, convenient and tasty. The noodles cook in 4 minutes and I add veggies and protein. So delicious!
I first tried public goods at an AirBnB in Palm Springs & have been a customer since :) I enjoy how light weight and soft the body wash is on my skin. It's so beautiful & simple
3y ago
Been buying from this brand for a number of years and love the sustainable approach with great prices. Overall good quality stuff, can't go wrong.
My boyfriend was one of the first Public Goods members and managed to snag a lifetime membership at a low rate. As a result, our home has quickly been filled with Public Goods items -- cleaning products, dishware, towels, and more. All of their products are gorgeous and housed in minimalist, aesthetically-pleasing packaging. Some things are huge hits -- the dishes, in particular. Gorgeous, sleek, well-made, and compliment magnets (Note: many of these are pictured in the bottom row of my appended photo). Other products -- albeit fewer -- are misses. The face sunscreen stands out in particular. Because it relies on zinc, it made our faces ghastly white and scaly. (Disclaimer: We tested that product years ago, and it's possible PG has since improved its formula). I haven't yet tried any of the consumable products, but I'm sure the situation is similar -- many hits, some misses. I look forward to continuing to test PG products as they expand their selections and hone their formulae. However, I'm not sure I would be so high on their products (value:quality) if I were a regular subscriber, rather than an early adopter. In other words, the annual subscription is a bit high to justify the prices (good, but not exceedingly cheap) and quality (good, but not incredible, overall).
Feedback
Personal care products, in particular, could use improved formulas.
Love love love public goods. I’ve been a member since their kickstarter campaign and I will be a member forever. Such great products at awesome prices.
1y ago
We are extremely pleased with our first order. The large wood cutting board is high quality, easy to clean and beautiful to look at. I have placed our second order. Looking forward to receiving those items and seeing if the quality is there as well.
1y ago
We stayed in a Portland, Maine Airbnb last year and used your products there. I couldn't stop thinking about them....I loved them so much I just ordered them for us at home, and our 2 Airbnbs here in Nashville. The packaging is simple and trendy, matches all decor, are effective and have non fragrance options which I especially love. Plus competitive pricing. I'm sure some of my guests will become customers too! Yay Public Goods!
1y ago
I had recently ordered from Public Goods. The products arrived wi try a couple items damaged. Contacted them via email, and they took care of the issue pretty quickly. I love this brand and I know sometimes it is out of their hands on how shipping gets handled.
1y ago
I started using Public Goods a few months ago and am really loving most of the products that I get from them. I've tried a bunch of their personal care products which are basic but smell nice and work well. Most things have clean ingredients and are thoughtfully packaged to minimize plastic, such as their paper tube deodorant, paper packaging, and refill options. I especially love how they make my apartment look... very stylish and minimal. I've also tried a bunch of the home goods like the silverware, glasses, and bowls and love all of them. And the price is really good for the high-end quality of the products.
2y ago
Ordered two shipments of their refill products. Both times the bags had leaked. Would not recommend even though they refunded my money. Too much of a hassle to clean bags off and try and figure out what’s leaking. Great idea if they could perfect the packaging.
BEWARE, THIS COMPANY COMMITS FRAUD!!!!!!!!!!! When you go to check out under your order summary it shows a "two weeks free membership for $79" that is listed with your first order. When you click to check out, that future "charge" disappears so you think you are just buying the items you want. NOT TRUE, you are giving them permission to charge you the $79 after the free two week membership. YOU MUST HAVE A MEMBERSHIP IIN ORDER TO BUY FROM THIS COMPANY. THEY TRICK YOU INTO BUYING THE MEMBERSHIP in hopes you don't check your credit card or bank statement. This is so WRONG! They should be required to show this charge on the final order page when you enter your address and credit card information BUT IT DOES NOT!
Feedback
BE HONEST and state that they are a membership only company.
10mo ago
Public Goods offers exceptional products that are both eco-friendly and effective. Their minimalist packaging is aesthetically pleasing, and the quality of their goods, from household items to personal care products, is top-notch. Highly recommend for anyone looking to make sustainable choices without compromising on quality!
9mo ago
This is a fraudulent company. I made a purchase in 2020 and four years later they charged me an 80$ ‘membership fee’ completely out of the blue. I wish I never gave them my credit card because they are a scam.
9mo ago
The first time I ordered the product, I was very disappointed, to say the least. The solution refills were only filled halfway in the bottle. They also sent out the wrong bottle, and I only kept one product. It took them ages to process the refund, and I had to email them to follow up. They eventually returned the money, but two months later, I noticed a charge from them for the same amount as the refund. I would stay away from this company. They are no good, and the product we kept and used was not satisfactory either!!!
10mo ago
I was a Kickstarter backer, so I have a lifetime membership. Their customer service has been great! Shipping has generally been quick for me. There is clearly great care placed in packaging everything, but if something arrives broken, they are quick to replace or refund them. Most of the products I've tried have been great, especially the personal care items. The essential oils are priced well, and the food items have been good too. On the other hand, sometimes products disappear without warning, which is sometimes disappointing. Also, the deodorant recipe has changed many times, though, so I've resorted to making my own. Overall, I'm happy with the products and service and will continue being a regular customer.
1y ago
The corn flakes and honey puffed spelt cereals are crunchy, light and delicious. We could not find such yummy cereal with such clean ingredients anywhere else online or in our local stores. The Wildflower and Linden flower honeys are the real deal. Delicious, deep, floral honey flavors. We can feel in the back of our throats that these are truly minimally processed honeys when we eat them. The olive oil is a great price and also tastes very pure and delicious. It’s comparable to more expensive olive oils we buy from other brands. We also love the fluffy organic towels. They are more luxurious and feel better on the skin than many other organic towel materials we’ve tried from other companies.
1y ago
I've been switching out all of my self-care and home products with products from Public Goods. I am obsessed with their shampoo, conditioner, body wash, and hand soap. The scent is incredible and I'm hoping they release an essential oil blend and/or personal fragrance with that scent! I've just recently started using some of their other skincare products and been very pleased so far. All of their products are clean, natural, vegan, and [most importantly to me] cruelty-free. I really appreciate their mission of focusing on the quality of the product, rather than the branding and marketing. But, as a consumer who is VERY easily swayed by creative marketing, I love the stripped-down look of their branding. The products have a very high-end, luxury aesthetic without breaking the bank and they look great out on the counter and in the shower. I've found everything to be reasonably priced, especially compared with other brands selling similar or subpar products. The customer service, on the rare occasion I needed assistance, has been super quick to respond, friendly, and accommodating.
I liked how they offered a trial period where I was able to order products and try a variety. My favorites were the oatmeal, bug spray, and bamboo straws.
Feedback
I wish they offered student memberships to help subsidize some of the cost.