Public Goods sells affordable personal, home, and pet care products made from sustainable materials and healthy ingredients.

Morgan Hirsh

Michael Ferchak

Public Goods is valued for its commitment to non-toxic and high quality products, superb customer service, sustainability, and minimalist design. However, it has been criticized for its membership model, occasional shipping and packaging issues, and some products being overpriced or near expiration.

Public Goods

body wash

paper

french press

toothpaste

Insect Repellant

Facial wash

Plants

Food

Cleaning products

hand wash

Shampoo

conditioner

Vitamins

Dinnerware

Personal Care

Pet Food

Pantry

Hair Care

Bath & Body

Home Supplies

Pets

Home

Shampoo & Conditioner

Great customer service. Decided to try theee products because I’ve seen them at my Pilates studio. And I like that it’s non toxic. 

I like the principle behind the brand and it's product range — simple, minimalist basics with a nod to design. On functionality and/or practicality - the products are inconsistent in terms of packaging (plastic) and refills could be a bit more elegantly packaged. Non-toxic, which is a nice to see! 

Standouts include: travel cosmetic kit (shampoo/conditioner et al), dental floss | on foods - split pea soup, vegetable chips and pasta. 

Bought the strawberry lemonade mix as a gift for a friend and heard no complaints. 

That being said, the brand definitely isn't easily accessible and committing to a membership may feel like a drawback.  

We had a package arrive with spilled products damaging some of the other things in the box. I reached out and got a quick response and they were able to send out replacement products right away. Great customer service and products! 

I have been a happy customer for several years. I love their range of products, the simple - minimalist design, the fact that they don't use chemicals, and their wonderful customer service! 

I love that there's a brand I trust out there to have clean products and has a lot of variety instead of just one category of products. Having just one item for each product is helpful too where you don't have a lot of choices to make. The prices for the most part are reasonable too for what it is. Any issues with the products received are also immediately addressed very well. Customer service has been wonderful to work with. Shipping has been quite fast and reliable as well.

Great customer service (I had a package stolen and they immediately replaced it), products are so affordable and simple and clean.

this was my third time ordering from public goods and my biggest order yet. it shipped to me quite fast so that was already a plus. the way it was all packaged was wonderful. I was worried some stuff may come broken but it was packed so well that there were no issues. it came with a free tote bag and it is amazing. such good quality. their ramen is some of the best there is although they need to try to lower the sodium. that's about my only con. they make high quality products that I will continue to use. shipping is free when. you spend $45 and to me that's easy to do. I will continue to order things from them and am actually excited to try other things. I love that everything is organic. the prices are fair to me. especially on their vitamins like mens multi, melatonin, etc. if you do need customer service they are very responsive and knowledgeable. so overall: quick shipping, great products, fairly priced, great service. worth it!

Outstanding products and customer service but disappointing that no discounts are provided for buying lots of products.  We setup 3 Airbnb with your products and provide free marketing but no benefits from you guys.  Thx

I like their paper products, and their re-fillables for soaps and cleaners are great for reducing the number of bottles I use! Their dish soap and sponge combo is a bit weaker than what I need it for, and one tube of toothpaste I ordered came out with a busted seam at the top, but overall I love the convenience of getting sustainably made household goods. The French press and bath mat are still my favorites.

I've been a member of Public Goods since their Kickstarter campaign and have been an active user of their products (primarily personal care and home goods). I very much appreciate their commitment to non-toxic products and customer service. If given the choice, I would choose Public Goods over many other online retail services simply due to their high quality products and superb customer care. I haven't bought many of their food items or pantry staples, but the ones I have purchased have been good. 

Taking off one star because the app has been a little buggy for me (and very sensitive to touch scrolling) - it often adds things to carts that I didn't want to click on. I generally prefer ordering through their website, which is easily navigable. Additionally, some of their items are much pricier than that of competitors in the market and it's really hard to tell why - e.g. the micellar water.

Outside of that, I am an avid user of PG and often gift their items to friends and family (helps that the products look good, too!).

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