Hair Story makes a range of hair care products for all hair types. 

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Hair Story

New Wash: Original

New Wash: Deep

Hair Balm

Travel Bottle

Massaging Scalp Brush

Bottle & Pump: 20 oz.

Bottle & Pump: 32 oz.

Powder

Undressed

Personal Care

Hair Care

Hair Color

Shampoo & Conditioner

Started using this after my hairdresser began carrying it. Love the original cleanser. The DEEP version is not worth anyone’s time. Smells awful, rancid, and I’m sure it’s due to the apple cider vinegar. My hairdresser doesn’t find it effective either. I had written in a feedback email to them regarding this experience; they were quite sassy back. Replaced my purchase with the original formula, but in a much smaller oz. delivery…? Bummer. Now I stay purchasing the original through ebay or mercari. Too expensive straight off the site.

Powder offers insane texture— obsessed. Hair Balm offers such a balanced hold. Undressed is nice, but I’d put the other two products first in terms of noticeable results.

Love the refillable option. Be sure to know how to recycle the pouches— otherwise, what’s the point? They don’t always provide recycling instructions on the pouch.

The bottles dent easily but that’s ok. Won’t break in your shower. I haven’t been able to use any replacement pump successfully yet, as I don’t like the ones provided. The 32 oz. bottle in particular has a pump with lots of crevices. It catches product… and mold. Which is visible. It’s white plastic.

Overall I do love New Wash: Original. I’m a lazy girl, I love using one product. Be sure to take your time and really massage it thoroughly each time you cleanse. Read up on how the product works and the science behind it— it provides a good understanding of how to use it accordingly. 

I'm not sure if it's just not right for my hair type but this did nothing for me. It weighed down my hair dramatically and it didn't feel very clean after washing.

Note: I have fine, wavy, dyed hair.

I have used new wash a couple of times over the last few years. I bleach my hair and so wanted to try a new method of washing my hair that would strip less oils. I really enjoyed using new wash, it smelled great and I found it to easy to apply and to my surprise cleaned my hair really well. The only downside is the price, I found other cleansing conditioners that worked well for a fraction of the price. 

I've tried the New Wash (ORIGINAL) and I love that it gets rid of the frizz when I let my hair air dry. It makes detangling my curly hair WAY easier than with any other product. 
I'll say at the beginning my hair and scalp didn't stay clean for very long. I went from 1-2 washes a week, to 3-4. But as my hair and scalp got used to it I went back to my regular schedule. I use styling products frequently, and as this is a gentle cleanser it's hard to get all the build-up to break down- on the days I feel I need extra help (every other wash) I use the Raw Sugar Pure Scalp Therapy after I rinse the New Wash off and I really like the results. 

Over time I have been looking for more natural and organic brands after understanding how bad most chemicals are in shampoo. So Disclosure while my hair is thinning am I using a specific hair thinning natural shampoo, the rest of my family (wife, 10yr old son, 7 yr old daughter and 4r old daughter) is using it and love it. It's all natural ingredients, hair smells great. My daughter who has super curly hair I don't need to use detangler anymore out of the shower (so for anyone who said it was pricey-boom you save right there). We have definitely noticed a difference from the greasy stuff!

I went to a stylist who specializes in curly hair cuts.  She introduced me to Hair Story and I never looked back.  It's the only product that actually moisturized each curl and helped the bounce come back.  I would highly recommend this product to any one with naturally curly hair.  I tried literally hundreds of products, I am 62 years old and my curls look like they are 32!   

The New Wash package is a bit of an awkward shape. Would like a better shape thats easier to squeeze the product out. 

I've been using this for 3 years now and it's changed my hair completely!! I get compliments on my hair all the time now and I can embrace my natural waves without using crazy amounts of product. I love their New Wash (I'm oily so I use their Deep), Hair Balm, and Undressed spray, and that's all I need! Love that the ingredients are so clean that you could wash with it everyday if you wanted, without damaging your hair. My advice is to really work the wash into your scalp with a shampoo brush. For me, it makes a bigger difference than if you were just to use your hands. Gets my scalp cleaner and I can skip a few days before washing again.

Did co-washing products have exist before Hair Story? I can’t answer that, but I will credit them with helping to bring co-washes to the mainstream. Almost every hair care brand offers co wash now that it’s hard to justify Hair Story’s price points. I can’t say that I’ve continued to patronize the brand now that I can easily find co washes at Target and drug stores. I will say the difference is that Hair Story’s co washes are thicker and more buttery. Do they work better? I wouldn’t say that. But if that is your preference, the mass hair care brands don’t compare (they’re thinner and little runnier, kind of like regular conditioner). Are most co washes basically hair conditioner? Again, can’t answer that. All I will say is, co washes are a non negotiable part of my hair washing routine. 

I do have the scalp massager from Hair Story still that I got as a GWP. You can find a similar one elsewhere, but the thick, silicone bristles are perfect for massaging the scalp without causing tangles. Gentler on hair too. 

I love the idea and concept and used it for many years. My hair has been the healthiest for the time I used it! But I decided not to re-order for now because of two factors. First it is too expensive. Second it does make my hair heavier as it results in a certain built-up which may just be my own oil. It never really felt clean clean. My hair got shinier but it lost volume. I wish the ingredient were 100% organic. 

Easy to use and the idea is nice that it would be just one item instead of multiple, but it leaves my hair heavy and I end up using clarifying shampoo every few washes. I am also not loving that I have to add the purple tint myself. I won’t purchase again

Hair Story reviews