Warby Parker reviews and discussion

4.5

91% of reviewers would recommend to a friend

Reviews mention

  • Stylish, flattering frame designs
  • Seamless home try-on experience
  • Consistently excellent customer service
  • Durable, long-lasting eyewear
  • Scratch-prone lenses durability
  • Frames loosen and stretch
  • Limited inclusive fit options
  • Occasional heavy, nose-slipping fit

Warby Parker earns strong reviews for stylish, durable frames, an easy buying experience (notably the at-home and virtual try-ons), and consistently excellent in-store service and adjustments—so yes, the brand is good. Reviewers also flag weaknesses: lenses can scratch or smudge, frames may loosen or feel flimsy for heavy daily wear, fit can be tricky for low-bridge or small/wide faces, and home try-on availability can be limited.

AI summary based on Thingtesting reviews

1,750 reviews and posts

  • Warby Parkers are awesome quality, set pricing, beautifully packaged and super easy to purchase and try on at home directly from their websites.

    Feedback

    nothing

  • I wanted to love them but because my vision is so bad I really need to get professionally fitted for glasses rather than do it myself. Think these work best if you have more a mild vision RX.

  • Simple and high quality. Been wearing my pair for a year and have no complaints.

  • I love this brand and their glasses. I have 4 pairs now! Every time I walk in, they’re very helpful.

  • I've been a customer of theirs since 2014. I love their styles and find that the glasses are good quality. I do however have a high prescription which does affect my selection (unfortunately I can only get acetate frames) and even though I have to purchase high index lenses, there is some distortion in my peripheral. However, it's hard to ascertain if this is due to my prescription strength or not. I wear contacts and have only purchased frames from Warby Parker twice since I don't update them that often, but I will definitely continue purchasing from them since they are pretty affordable. I do also love the ability now to go into stores, but I loved the at home try on kids!

  • I've reluctantly worn glasses since I was 3, and I can honestly say Warby has revolutionized my life. It's turned glasses buying from a horrible chore into something fun. I love how fashionable and affordable they are, for both regular glasses and sunglasses. Even high index lenses are affordable. The customer service is also amazing.

  • Warby Parker is a great company that first and foremost gives back if you purchase a pair of glasses. The staff is so helpful if you go in to purchase glasses. But, great thing...you don't have to go in to purchase a pair! You can pick out 5 pairs online to try out for a few days to see how they work out before making a final purchase! I love that!

    Feedback

    I love colorful specs and would love to see a larger selection of colorful frames.

  • Affordable products. Good selection of frames. I like how they ship multiple frame options for user to try on and select the one they like.

  • Very easy. I also lived where they had a store but the shipping to try on 5 pairs was easy as well.

    Feedback

    I wish they had more narrow bridge options.

  • Quality glasses and love the at-home try-on program.

    Feedback

    Honestly, nothing.

  • The process was easy and it's extremely helpful that Warby Parker lets you try as many pairs of glasses as you need before purchasing. Great experience!

  • I'm on my 4th or 5th pair of Warby Parker glasses. I love the new app that lets you try them on virtually.

    Feedback

    I would love if they had more smaller styles.

  • I absolutely love all of my Warby Parker glasses- they are high quality without breaking the bank, which means I can have multiple styles and change it up often. A year and a half ago I started wearing the new Warby Parker contacts, and they are a game changer! They feel just like the Acuvue moist contacts I used to wear but the flat-packs they come in save me SO much space and make it much more convenient to throw an extra pair into a purse!

  • The optometrist and customer service was beyond great, I felt taken care of and my time wasn't wasted. The glasses are comfortable and high quality.

  • Glasses are great but the real splurge-worthy item in my opinion are the prescription sunglasses. Love mine so much. The glasses really stand the test of time in my opinion. Got a few pairs from Zenni this year for the price of one Warby but they definitely seem a bit junky in comparison.

  • I have blue light glasses through Warby Parker and I like them, but I am not totally sure if they actually work. Otherwise, I do appreciate the affordability and design options Warby Parker offers. I also love that they send you trial glasses to try on before you commit to a pair!

  • The OG millennial glasses company! Affordable yet stylish at very accessible prices. There are so many cheap glasses stores nowadays and my eye doctor poo-poos them all, claiming the quality is poor, but he heavily endorses Warby.

  • love! so many options that are trendy and affordable/reasonable. they make it SO easy to get an eye exam done in their stores, too. warby brought to eyecare what was always needed... i love that i can experiment with many different funky styles at an affordable rate, where buying at other glasses stores, my budget would be reached with just 1 pair

  • I own three pairs of Warby Parker frames and have purchased in-store and online at their brick and mortar location. They do a great job in doing free adjustments to frames when you walk into any of their stores, which is helpful after they get a little bent out of shape from my poor storage of them in the car or in my purse. I like the good selection of different colors and polarized/non-polarized options for the sunglasses, and multiple metal shades for metal frames. While I haven't used the try-at-home option before, I have heard great things about the service and think it lowers the barrier to entry when trying on new frames from them!

  • I had lasik surgery and I miss having my warby parker glasses. They have a huge variety and great service. My glasses are so elegant and pretty, they are also very comfortable, I often forgot I was wearing them. They come with a cute and durable case with the most adorable dust wipes