Warby Parker reviews and discussion

4.5

91% of reviewers would recommend to a friend

Reviews mention

  • Stylish, contemporary frame designs
  • Seamless home try-on experience
  • Helpful, knowledgeable staff
  • Durable, long-wearing options
  • Easily smudging, scratch-prone lenses
  • Loosening screws and hinges
  • Inconsistent fit for low bridges
  • Occasionally flimsy-feeling frames

Warby Parker earns strong reviews for stylish, flattering frames, an effortless buying experience (virtual and Home Try‑On), and consistently helpful in‑store service and adjustments. Reviews also flag recurring weaknesses: lenses that smudge and scratch easily, frames that loosen or feel flimsy, limited fit/size variety (especially narrow, wide, and low-bridge), and occasional prescription or complex-Rx fulfillment issues—plus some durability concerns and mixed feedback on Scout contacts.

AI summary based on Thingtesting reviews

1,751 reviews and posts

  • love these sunglasses, feel much higher quality than your standard plastic pair. easy to try on at various stores as well as online, seamless experience with tinting as well. the included case is sleek.

  • I know these glasses say "extra wide" in the description but they really mean it. Honestly, they're so cute but a little too wide. They slide right down my nose. I need to bring these into a Warby Parker store to see if there's anything they can do to tighten them a little bit so that they stay on my face haha.

  • Warby sunglasses are very durable, and scratch resistant. The only thing I've found could be better is that the screws become loose so I've had to get them tightened quite often (~every 2-3 months) which can be annoying.

  • This is my third single vision glasses pair with Warby! The value for price is quite honestly unbeatable because $80 for the frame and lenses is so extremely affordable! It allows me to have multiple styles so I can switch my looks as I please. The quality is good enough. I recommend and will keep getting glasses from Warby!

    Verified purchase

  • I love my glasses. I went in person, tried so many pairs on and we turned sunglasses into eyeglasses with progressive lenses. They feel so chic, high quality, and custom. The process was smooth the customer service was so helpful and nice.

  • Got my prescription and two glasses at WB for a reasonable price. Love the look of these ones when I’m at work and the turtle colour frame feels very classy. The case and the experience was worth it! recommend!

  • My absolute go to for everything from daily wear to extra fun. I’ve had several pairs and they last well, service is great, and the styles are timeless. Great for a gift or for yourself! Also, they keep your prescriptions on file to make new pairs easy.

  • Great pricing model, solid frames that have a lot of character and pack a stylish little punch, and a sleek aesthetic both in product and in web experience. Also love that you can order glasses to try on at home before committing. I tend to go into the store to test the styles, but appreciate the customer service and the myriad of ways to test out their glasses. Plus, their selection of styles feel both timeless and fresh, in addition to well-made.

  • I’ve shopped at Warby Parker for several years, back when you could ship try ons! I’ve always had a great experience from online to in stores. I have even renewed my prescription through the app! The glasses are always well made, timely delivery and cost efficient.

  • I've used Warby Parker to buy my computer glasses—overall a very smooth shopping experience and high quality, varied array of styles to choose from. I also love the high quality glasses case and packaging that are included with purchase. Quick shipping too! My one gripe: I do wish there were more options for low-bridge/no-bridge friendly noses. I ended up really liking a frame style that was not built for low bridge noses, but I just bought a couple nose and end pads to keep the glasses in place when I use them.

  • Our whole family is officially a Warby Parker family. Between the chic frames, quick shipping, and easy virtual try-on, it’s basically foolproof. Every pair looks designer without the designer markup.

  • Warby parker always comes through with some basic and classic affordable frame options, though if you need a stronger prescription I wouldn't rely on their team's optometrists to give an accurate eye exam.

  • I love Warby Parker — it’s my go-to for glasses. I’m tough on my frames, so the affordable price point makes it easy to replace when needed without guilt. The designs are stylish and modern, and I always get compliments. I do wish some styles came in a wider range of colors, but overall they’re a reliable, affordable, and fun place to shop for glasses.

  • I’ve been a long-time fan of Warby Parker glasses. As someone who has been wearing glasses since the ripe age of 7, I think the WP ones are super cute and trendy. I have a small Asian face so I like that there’s a section for low nose bridge glasses. And they’re way more affordable than other traditional optical retailers.

  • I liked that I could have an eye exam available right at Warby Parker and then you can pick out a pair of glasses with my prescription. The prices are affordable and they have a lot of different styles.

    Feedback

    My glasses case broke pretty soon after I received it. It would've been great to have one that was better quality.

  • I've had my Warby glasses for years and they've held up well for 5 years! They make it so super easy to try on different frames that all look the same online at your convenience at home + get your prescription for you from your eye doctor. Recently I went back to Warby (in store for the first time) and loved the experience. Got myself a new pair of sunglasses that are amazing - look great and feel high quality. They were more expensive than I expected given the prescription glasses were so relatively affordable but still completely worth it.

  • WP is a solid brand and a great option for the price. The try at home program is really amazing (as long as the frames you want are available) and my glasses have really stood up over time (granted I don't wear them a ton)

    Feedback

    It doesn't feel like WP has innovated a lot or tried to keep up with styles a ton since they launched. There are other brands I'd go to for more interesting glasses, but would love to see WP get more experimental with some of their frames

  • I've been a fan of the Warby Parker spectacle aesthetic since its very early days. As a contacts and infrequent glasses wearer, I don't upgrade my frames as often as I should but I was so excited a few years ago when I selected out my first pair of Warby Frames. The inshore shopping experience is really solid, but I do wish an optomitrist was available to help fit and size my frames. I like how they look, but they are too heavy a push against my temples. I may have needed a different size.

  • A popular and on trend eyeglass retail store, i felt very hip going in to purchase new glasses. Mens shapes and sizes are more stylized than other optical stores. Purchased a pair at very reasonable price. High quality product. I get compliments most times i wear them

  • I have prescription sunglasses from Warby Parker, and I really like them! I get compliments on my sunglasses often. I think I picked a good pair that is (hopefully) timeless and I won't get tired of. They are also relatively inexpensive, and it is nice that there are plenty of stores nearby, so I can stop and get them adjusted as needed.