Soft Services reviews and discussion

When I say don’t give out 5 starts to everything. I really mean it. I love scrubs because I have KP and the ones that are out of the jar are great but I never really feel like I’m getting a good hard scrub. This!!! However because it’s in bar form and isn’t goop I always feel like I’ve gotten a good use of the product. Also the price point is worth it my first bar lasted me a year but note I don’t use this everyday as it is a very strong scrub.

Love the buffing bar. It is great to add as a weekly addition into my routine and keeps my skin smooth and soft. It is perfect for removing rough patches of dry skin while also being soft enough for gentler areas as you can choose the amount of pressure.

Products can be very pricey. I would like to try their hand creme but both the gel and lotion I own are slightly loose consistencies which are hard to apply without feeling wet. I also have tried the cult fav scrub bar and enjoyed it.

Soft Services Theraplush has quickly become one of my favorite nightly rituals. The texture is rich and creamy without being greasy, and it feels instantly comforting on my hands. I love that it comes in the refillable jar with the little applicator — it makes the whole experience feel elevated, almost like a mini hand treatment rather than just putting on lotion. What really stands out is how well it works overnight. I wake up with hands that feel soft, smooth, and actually nourished, not just coated in product. It’s been especially helpful for me in colder weather when my skin gets extra dry. The subtle scent is pleasant but not overpowering, which I appreciate right before bed. It’s definitely a splurge compared to basic hand creams, but the results and the thoughtful packaging make it feel worth it. Theraplush is one of those products that makes taking care of yourself feel a little more special.

I have the Debaser Buffing Bar. I have been recommended this product by a bunch of friends and finally pulled the trigger. I am a strong user of the korean scrub towel and the buffing bar is the first exfoliant product i've used that gets even remotely similar to the scrub feel of the towel. helps that the smell is great as well!

I’ve loved every product that I’ve tried from this brand. My favorite is the body serum. It’s just perfect. I also really like their exfoliating bar soap. It is really helpful for keratosis pilaris. Don’t be afraid to really scrub.

This brand pretty much nails everything -- The branding/packaging is stunning. I haven't loved a branding this much in a while. AND the ingredients and products they offer are so innovative, and you can tell there was serious care put into the decisions of ingredients, texture/finish/feel, and packaging! I only have Theraplush (which is GENIUS by the way!) but am hoping to try it all soon!

I like the packaging soft service ships in and I love the look of the theraplush dispenser on my nightstand. Sadly the actual formula of the hand cream is unpleasant. The scent isn’t nice and the cream itself is super sticky and seems to stay sticky for hours. The cream may be hydrating and the retinol may help prevent hand aging overtime; however at $36 for 1.7oz I think there are much better options. The product is not travel friendly either. The lid has some magnets in it but they are not strong enough to hold it on during travel. Aesthetically it’s great but from a practical standpoint it’s nothing special.

I received a full size Clearing Clay in a special edition GQ box. I double checked their site and see the product is no longer available. I can see why. I actually like the sulphur smell, but the product left my face feeling sticky after using it, which didn’t line up with the intended use. It looks like their product offering has decreased. I would still like to try other items in their assortment.

I love the scrub bar. I was an early customer b/c I know the founders, but have become a loyal customer because of the quality of the scrub bar. I buy in bulk for free shipping for me and my husband. My husband is prone to dry skin, so it's become a part of his daily routine. It's made a noticeable difference. I also tried the skin lotion, but I didn't have strong feelings in any direction about it. But the scrub bar is a must for anyone with skin texture issues.

I chose this Buffing bar as a freebie from sephora with my purchase. I have thick calluses on the heels of both of my feet that I've had for years. I've always just used a battery buffer to maintain them a few times a week, because they wouldn't go away. I used this bar a few times a week in the shower and it buffed my calluses down to almost nothing. I finally just used my battery buffer to finish buffing my heels after using the bar one day and my feet look normal and feel smooth for the first time in years. So while it didn't completely remove my calluses it took away about 90% of them and helped prep other products to be more successful. Which makes me very likely to purchase it in the future.

Blew any and all expectations. Was just looking for some lotion to get my skin through the end of the dry winter and not only was this the best body lotion (Carea Cream) I've ever used but it's also the only thing I've found really helps the KP on my arms. Also the packaging is some of the most thoughtful I've encountered. A paper bag it's beautifully wrapped in you can recycle (so you don't need to add yet another reusable tote to your closet) and the outer box also breaks down itself making recycling a breeze

Any brand lover... of skincare, design, or just good presentation... needs to buy a few Soft Services products at least once for the packaging experience alone. It’s thoughtful, elevated, and makes opening and using everything feel special. That said, the products themselves are genuinely high quality and perform really well. They’re definitely priced accordingly, but I’ve found the value holds up. I’m still using everything I bought and could absolutely see myself repurchasing when I run out. It’s a brand that nails both form and function.

The Body Buffing Bar is amazing; it helps with KP and generally makes skin feel much smoother. I also really love the Theraplush - it's the perfect bedside lotion to help with dry skin and has improved the look of my hands. 8/28/25 update: The original Body Buffing Bar is great and very neutral in scent - a little rough on skin, but very effective. The NEW L'Orange Affogato Buffing Bar smells truly amazing though, and it doesn't feel as abrasive! If your skin isn't sensitive to scent, that's the one to get.

*Update!* Ive now tried most products from this brand, I'm a bit obsessed. Obviously the buffing bar is a star, but my new favourites are the comfort cleanse which is the most luxuriously soft shower gel with an almost oily feeling but leaves you feeling perfectly clean, that I also love for shaving. Huge fan of speed soak, feels amazing, lightweight, and so far I think the smoothing solution is doing good things for my legs that are prone to ingrowns <3 Lastly, theraplush is now an essential for my bedside table! ---- I have only used one product from this brand, but I hope to try more. If i could have a crush on packaging, this would be my number one crush. I absolutely love the buffing bar, as does my partner. No body scrub can compare to the level of buffing this does. I have a set of the green banana buffing bars waiting their turn that I am eager to open when my original one runs out!

Exfoliate bars worked great on me. Smooth. Received them at a How Long Gone show. Took home more for friends, they loved it. Will definitely try other products.

The packaging is incredible! I ordered the clearing mist and I really like the scent and the spray bottle. Can't speak to the efficacy yet but I'll definitely be ordering from Soft Services again for the unboxing and packaging alone!

So I have lots of exposure to beauty and body brands. Soft Services is in my top 5 of body-care because they offer innovative (just look at Theraplush) and effective products. It's one thing if a so-so product has the aesthetic to make it stand out but it's a whole new game when it has both. Theraplush was my first product years ago before it had a recall. I loved it then but when it was reintroduced I became brand obsessed. Their products actually do what they say they will. My newest go-to from them is the Renewing Duo, I have been consistent with it and I notice my cougar chest is dissipating, the lines are softening and the spots are fading. Their buffing bar is something I can't be without and love to gift it to friends because age does a number on our skin and makes it prone to scaliness. It also works amazing at getting sunscreen off your body in the summer. The stuff works!

First off, as a packaging nut I have to say the set was brilliantly packaged and very eco-friendly. They're extremely clear on what can be reused or recycled. I have tried the buffing bar in the shower followed by the carea cream afterward on areas between my arm/armpit, thighs and on my back over the past 2 months, 1x per week. I've seen a reduction in bumps and redness overall, though there are still some dark spots that remain.

I got the buffing bar specifically for the KP on my elbows and knees, but I've also used it on my chest area where I experienced sunburn. I like how it feels on my skin and thankfully, it doesn't have a weird scent. P.s. I cut the bar in half because it was a bit big for me to hold easily and I'm also hoping I'll be able to use it for longer this way.