Soft Services reviews and discussion

Such gorgeous packaging, love looking at the Therplush as a reminder to moisturize! I keep it at my desk, and it makes my hands so soft and well-hydrated. I also bought a few as gifts - so chic and eleavted!

Love theraplush! It has become a beloved step in my nighttime routine. I had issues with dry skin in the past and would often pick at my nails. This hand cream not only makes my skin feel smooth and hydrated, but it has completely eliminated the dry skin around my nails that used to cause me to pick at my skin. My hands look so healthy! I think for me, the best part about theraplush is that it's so easy and pleasant to use, I love keeping it on my nightstand, the outer packaging is beautiful! This is one of my go-to items for gifting, everyone who tries it gets hooked! I started with unscented but really love the "hold" scented version now, it's such a soothing, mild scent that's perfect for bedtime.

I am such a fan of Soft Services buffing bars. I ordered all 3 scents and so far my favorite is Green Banana. You have to get used to the buff and not run too hard. It leaves my skin so soft! I will absolutely be purchasing again!

Products can be very pricey. I would like to try their hand creme but both the gel and lotion I own are slightly loose consistencies which are hard to apply without feeling wet. I also have tried the cult fav scrub bar and enjoyed it.

Soft Services Theraplush has quickly become one of my favorite nightly rituals. The texture is rich and creamy without being greasy, and it feels instantly comforting on my hands. I love that it comes in the refillable jar with the little applicator — it makes the whole experience feel elevated, almost like a mini hand treatment rather than just putting on lotion. What really stands out is how well it works overnight. I wake up with hands that feel soft, smooth, and actually nourished, not just coated in product. It’s been especially helpful for me in colder weather when my skin gets extra dry. The subtle scent is pleasant but not overpowering, which I appreciate right before bed. It’s definitely a splurge compared to basic hand creams, but the results and the thoughtful packaging make it feel worth it. Theraplush is one of those products that makes taking care of yourself feel a little more special.

Love the buffing bar. It is great to add as a weekly addition into my routine and keeps my skin smooth and soft. It is perfect for removing rough patches of dry skin while also being soft enough for gentler areas as you can choose the amount of pressure.

I’ve loved every product that I’ve tried from this brand. My favorite is the body serum. It’s just perfect. I also really like their exfoliating bar soap. It is really helpful for keratosis pilaris. Don’t be afraid to really scrub.

This brand pretty much nails everything -- The branding/packaging is stunning. I haven't loved a branding this much in a while. AND the ingredients and products they offer are so innovative, and you can tell there was serious care put into the decisions of ingredients, texture/finish/feel, and packaging! I only have Theraplush (which is GENIUS by the way!) but am hoping to try it all soon!

I received a full size Clearing Clay in a special edition GQ box. I double checked their site and see the product is no longer available. I can see why. I actually like the sulphur smell, but the product left my face feeling sticky after using it, which didn’t line up with the intended use. It looks like their product offering has decreased. I would still like to try other items in their assortment.

I love the scrub bar. I was an early customer b/c I know the founders, but have become a loyal customer because of the quality of the scrub bar. I buy in bulk for free shipping for me and my husband. My husband is prone to dry skin, so it's become a part of his daily routine. It's made a noticeable difference. I also tried the skin lotion, but I didn't have strong feelings in any direction about it. But the scrub bar is a must for anyone with skin texture issues.

Blew any and all expectations. Was just looking for some lotion to get my skin through the end of the dry winter and not only was this the best body lotion (Carea Cream) I've ever used but it's also the only thing I've found really helps the KP on my arms. Also the packaging is some of the most thoughtful I've encountered. A paper bag it's beautifully wrapped in you can recycle (so you don't need to add yet another reusable tote to your closet) and the outer box also breaks down itself making recycling a breeze

The Body Buffing Bar is amazing; it helps with KP and generally makes skin feel much smoother. I also really love the Theraplush - it's the perfect bedside lotion to help with dry skin and has improved the look of my hands. 8/28/25 update: The original Body Buffing Bar is great and very neutral in scent - a little rough on skin, but very effective. The NEW L'Orange Affogato Buffing Bar smells truly amazing though, and it doesn't feel as abrasive! If your skin isn't sensitive to scent, that's the one to get.

*Update!* Ive now tried most products from this brand, I'm a bit obsessed. Obviously the buffing bar is a star, but my new favourites are the comfort cleanse which is the most luxuriously soft shower gel with an almost oily feeling but leaves you feeling perfectly clean, that I also love for shaving. Huge fan of speed soak, feels amazing, lightweight, and so far I think the smoothing solution is doing good things for my legs that are prone to ingrowns <3 Lastly, theraplush is now an essential for my bedside table! ---- I have only used one product from this brand, but I hope to try more. If i could have a crush on packaging, this would be my number one crush. I absolutely love the buffing bar, as does my partner. No body scrub can compare to the level of buffing this does. I have a set of the green banana buffing bars waiting their turn that I am eager to open when my original one runs out!

Exfoliate bars worked great on me. Smooth. Received them at a How Long Gone show. Took home more for friends, they loved it. Will definitely try other products.

The packaging is incredible! I ordered the clearing mist and I really like the scent and the spray bottle. Can't speak to the efficacy yet but I'll definitely be ordering from Soft Services again for the unboxing and packaging alone!

So I have lots of exposure to beauty and body brands. Soft Services is in my top 5 of body-care because they offer innovative (just look at Theraplush) and effective products. It's one thing if a so-so product has the aesthetic to make it stand out but it's a whole new game when it has both. Theraplush was my first product years ago before it had a recall. I loved it then but when it was reintroduced I became brand obsessed. Their products actually do what they say they will. My newest go-to from them is the Renewing Duo, I have been consistent with it and I notice my cougar chest is dissipating, the lines are softening and the spots are fading. Their buffing bar is something I can't be without and love to gift it to friends because age does a number on our skin and makes it prone to scaliness. It also works amazing at getting sunscreen off your body in the summer. The stuff works!

First off, as a packaging nut I have to say the set was brilliantly packaged and very eco-friendly. They're extremely clear on what can be reused or recycled. I have tried the buffing bar in the shower followed by the carea cream afterward on areas between my arm/armpit, thighs and on my back over the past 2 months, 1x per week. I've seen a reduction in bumps and redness overall, though there are still some dark spots that remain.

I got the buffing bar specifically for the KP on my elbows and knees, but I've also used it on my chest area where I experienced sunburn. I like how it feels on my skin and thankfully, it doesn't have a weird scent. P.s. I cut the bar in half because it was a bit big for me to hold easily and I'm also hoping I'll be able to use it for longer this way.

I have been using Soft Services essentially since they launched - my first order was in June 2021. I had been using an exfoliating bar by Crystal Peel for years before that and had been looking for a different option, and then Soft Services launched with their first product, the Buffing Bar. it was love at first use! i have and will continue to reorder this product, it’s fantastic at exfoliating and alleviating ingrown hairs. i regularly recommend it to friends. the packaging and branding is phenomenal as well, and i love that they’re conscious about sustainability. I have not tried any of their other products yet, but I’ve been meaning to order their beautifully designed Soap Home, and will probably try a few other products with my next order as well.

I am a big fan of the Theraplush treatment and it's no surprise that it's always out of stock. I am particularly impressed with the attractive design of the shell, but even more so with its effectiveness in restoring moisture and nourishing dry skin, especially during the harsh winter months. Also the Speed Soak and Buffing Bar are also a great buy and essential to softer smoother hydrated skin.