Soft Services reviews and discussion

The Theraplush from Soft Services is genuinely innovative. The cream itself is excellent, the refills are a great touch, and the packaging is so beautifully designed it actually earns a spot on your nightstand/shelf instead of getting buried in a drawer. It also makes a really great gift.

I have been wanting to try Soft Services for quite some time but I was reluctant to do so given the price point. When the New York Knicks won the championship, Soft Services had an amazing promo for a free buffing bar. I got the green banana buffing exfoliating bar as well, as I am a huge on fragrance. Not only did I love how it smells, it left my skin feeling so incredibly soft. Not to mention, it’s great for ingrowns! I am eager to see the results with continued use but so far, so good!

I like that this has an effective percentage of urea. It smoothes our and instantly hydrates my skin. Texture is light lotion, and it glides on smoothly onto my skin. I tested it on my husband’s eczema too, and it was very effective.

I've been a chronic nail biter / skin picker for most of my life, and before my wedding I was committed to kicking the habit and invested in 2 things: 1) Russian manicures, and 2) this hand cream. I really did see a difference, both in the moisture levels of my hands and the health of my cuticles from using this hand cream. I originally kept it by my bedside but now have it on my desk for easy access throughout the day. Deducted 1 star because as luxurious as the packaging is, it is still pretty expensive, and I don't know if I would buy again for myself (though refills help that equation!). It would, however, make a delightful special gift for a friend.

I bought this as a gift for my mom. The first time it arrived, the dispenser didn't work. They kindly replaced it. We share this product and we both agree: the quality of lotion is not justifiable for the price... it is just regular lotion. Do not buy this product. The packaging is cute... The branding and price point made me expect a luxurious, high-quality lotion. Unfortunately, it was disappointing. The lotion itself feels very average (similar to what you could find at a grocery store or pharmacy for a fraction of the price.) It moisturizes, but it doesn't stand out in texture, absorption, longevity, or overall performance. I kept waiting for there to be something that justified the premium price, but I never found it. For a product marketed as a luxury lotion, I expected a richer formula, longer-lasting hydration, or at least a noticeably elevated experience. Instead, it felt like a basic body lotion in upscale packaging. I don't mind paying more for products when the quality matches the cost, but in this case, I genuinely don't feel the value is there. You're paying mostly for the branding rather than the formulation. I wanted to love it because it was a gift, but if I had tried it before purchasing, I wouldn't buy it again. There are many lotions at a much lower price that perform just as well, or better.

Soft Services got on my radar due to its Theraplush hand lotion in its aesthetic-friendly container. However, thanks to the Thingdrop I was able to test the hand lotion as well as the other products. Their main mission seems to be exfoliating to achieve nice, soft skin, a nod to its brandname. I was excited to try the Smoothing Solution as I cannot use scrubs after having a baby (too sensitive). I liked I had another avenue to exfoliating without using a physical scrub. I had to also try the affogato fragranced buffing bar which I gifted to my sister - to remind us of our time traveling through Italy. I look forward to trying more products from this line! I had reached out to customer service and had a quick and positive experience.

Love having the Theraplush next to my bed for easy dispensing and its chic look. In fact, I'd really love to have a body lotion size dispenser like this in a coordinating color. I really love that it doesn't look like lotion on your bedside table. I also use the Buffing Bar in the summer in my outdoor shower, and I think it's great at exfoliating my body skin as it tans and starts to fade. Overall, the brand feels really chic, low-key, luxury, and most of all, very honest. I feel like real people created it, and it's not just all marketing hype.

love the design of this hand cream - from the honeycomb shape, to the magnetic lid for rings, to the airless pump design feature. rubs in well without leaving a greasy feeling and smells nice too. one pod lasts me several months using it a few times a week.

This would be a great gift, if you could get your hands on it. I ordered the Dedcool collab, which is lovely. Lightly fragranced and nicely rich, it’s a lovely formulation for a cream. Definitely going to be using it a lot this winter!

I have been wanting to try Theraplush for a while as it’s highly praised and finally bit the bullet and purchased their recent collab with DedCool. So far I have been loving how moisturized my hands feel the next morning as well as the scent. I know it’s a bit of a pricier hand cream but I definitely believe it’s worth the price and would make for a beautiful gift.

I’ve seen the exfoliating bars on tiktok and have wanted to try them forever. I love the bar because it feels like more of a physical exfoliation than my liquid ones. The smell isn’t very strong but still like it.

I love this stuff. I started out with the buffing bar as a recommendation from a Sephora employee and at first I was unsure - but now I love it. Its the only exfoliant that has worked for me since Oui the People's product. The bar feels rough and scratchy on your skin - but i kind of like it. I usually use the bar, shave etc - and then end my shower with a body was as I don't love the film bar soap leaves. The smoothing solution I actually really like. I can successfully say after using this product - it has helped my ingrowns so bless. My ~only~ complaint with this one - is the packing. I'm having to keep this tube right side up because otherwise it leaks which is unfortunate because then I'm losing product and this stuff isn't cheap. I have also purchased the lotion but haven't tried that one yet - but its safe to say - i'm loving the products from this brand! I've repurchased the bars twice and i know ill go back for a third time!

The carea cream might be my favorite. It it goes far enough with each pump but not to the point where it feels like it's watery. I can tell in noticeable difference in the morning that my skin is still soft from it. The buffing bar is great for heels, especially. I find that it's a bit hard to get all the way around my pointier elbow, but for a rounder shape like a heel it is ideal. I probably would prefer loofah to my elbows than the bar. I really can't tell that the smoothing solution is doing anything. The bottle is a little bit leaky as well. Of all the products, that would be the one that I would not repurchase The theraplush is so lux. I love how it looks on my nightstand and it would be a great gift. I can tell that my hands are less dry after using it for about 2 weeks now every night. I appreciate that there is no intense smell to any of the products. Packaging was great and it seems like it's made with quite high quality ingredients

I’ve been using the buffing bar for a year now and am obsessed. It’s improved my KP and my skin texture overall. I have quite sensitive skin and am always wary of over-exfoliation, but this has been gentle enough for everyday use on my body. I splurged on their DS & DURGA buffing bar earlier this year and it was a fun treat, but I think I prefer the unscented blue bar overall.

TLDR - Buffing Bar feels worth it if you're really treating yourself with a fancy exfoliating bar, but at the end of the day, it's just a soap bar with tiny pumice-y granules. Theraplush is a great heavy moisturizer but it doesn't feel or have a greater effect than other heavy moisturizers and I don't see unique things about the formulation. -- I got the Buffing Bar and Theraplush via Thingtesing since I've never been able to fully stomach the retail cost for Soft Services things even though their marketing and virality really made me allllmost try many times. The Buffing Bar is very scrubby, definitely coarse and felt like it was scraping dead skin off, but the bar is less blue than it is the photos (not a big deal, but definitely part of the appeal) and there's nothing spectacular about the scent. Theraplush is a good heavy moisturizer, definitely something for end of the day, pre-bed routines since it doesn't absorb well and has a tacky consistency. Looking forward to using both more in the city winter.

I have been wanting to try this brand for a while. Their exfoliating soap bars are popular and I was excited to be able to get their newest launch. But it is their hand serum that I have had my eye on. The packaging is really nice but I wish it held and came with a bit more product for the cost. I love that it is a refillable system to save on wasting packaging. This also was the nicest packaged order I have ever gotten. You can tell that they really take pride in boxing up your order!

I recently bought the soft services x dedcool collab and was a little bit underwhelmed at the size of the container for how much it cost. The container with the cream also wasn’t super full. The hand cream smells nice, is thick and moisturizing, and the scent stays on my hands for a long time, but in my opinion you are paying a lot of the packaging as well. I do think this would make a really nice gift, however I probably would not buy for myself again unless it was on sale.

Theraplush was my gateway into Soft Services, and while it's a great lotion, my true love is the buffing bar. I started getting KP on my legs a few years ago and have seen a drastic improvement with this product! It is kind of insanely coarse so I reserve it for my weekly everything showers. While I love this brand for its ingredients + sensitive skin friendly formulations, I do wish there were more option for scented things. I loved the debaser/ DS+S Durga buffing bar collab! Sometimes u just want a fragrance.....

If you’re looking for serious exfoliation, definitely grab the Soft Services buffing bar. It will help scrub away all of your dead skin leaving you with soft and supple skin. The packaging is beautiful and I love the cute case to store it in.

Soft Services is a really cool brand. It's products are both innovated & results-driven, as well as luxurious & desirable. In my opinion that's a rare accomplishment. And Soft Services is relatively affordable compared to other brands in this bracket. The packaging was really luxe — it came wrapped like a present, with a really beautiful sturdy box inside. The jar itself looks just like the photos. The material is plastic, not really special but it is sturdy. (The cats have knocked it off the bedside table twice, and there are no scratches!) The cream itself is very smooth, easy to spread and apply. It dries down to a waxy, slightly sticky texture. This doesn't bother me. It's meant as a last-step-before-bed to trap moisture and seal it in. It's not meant to be a quick absorbing formula. But if this will bother you, be aware. In the morning my hands do not feel sticky at all. I got the "unscented" version, but we all know even unscented has a smell. It smells vaguely skin-like, waxy and lactonic. I think it's cozy. I've only been using it for a couple weeks, so I can't speak on the efficacy, but applying it nightly has become an enjoyable ritual. this would be a really lovely gift for someone, especially if you stock them up with some refills in advance. Note to Soft Services: I would like to see more flexibility to choose which color and which scent you want (right now, if you want the unscented cream, you're forced to get the yellow container, and the reverse).