Soft Services reviews and discussion

The Theraplush from Soft Services is genuinely innovative. The cream itself is excellent, the refills are a great touch, and the packaging is so beautifully designed it actually earns a spot on your nightstand/shelf instead of getting buried in a drawer. It also makes a really great gift.

I have been wanting to try Soft Services for quite some time but I was reluctant to do so given the price point. When the New York Knicks won the championship, Soft Services had an amazing promo for a free buffing bar. I got the green banana buffing exfoliating bar as well, as I am a huge on fragrance. Not only did I love how it smells, it left my skin feeling so incredibly soft. Not to mention, it’s great for ingrowns! I am eager to see the results with continued use but so far, so good!

I love the buffing bars. I’ve tried most of the different scents, and I recently got the Vacation collab, which is a moderate-intense buffing level (like the classic one). They work! It helps keep my KP away, and the less intense bars do a good job at exfoliating the rest of my body and keeping my skin soft. I’ve found that my arm KP can be managed with the less intense bars, but the KP on the backs of my thighs do better with the moderate-intense bars. The mini bar is so nice for travel, size-wise and in terms of carry-on liquid restrictions. They’re about 40% of the size of the normal size bar, and it works the same! There’s always the issue with bars of what to do with the pieces when you get down to the end, but I can generally fuse pieces together and still use them until the very last bit.

I like that this has an effective percentage of urea. It smoothes our and instantly hydrates my skin. Texture is light lotion, and it glides on smoothly onto my skin. I tested it on my husband’s eczema too, and it was very effective.

I've been a chronic nail biter / skin picker for most of my life, and before my wedding I was committed to kicking the habit and invested in 2 things: 1) Russian manicures, and 2) this hand cream. I really did see a difference, both in the moisture levels of my hands and the health of my cuticles from using this hand cream. I originally kept it by my bedside but now have it on my desk for easy access throughout the day. Deducted 1 star because as luxurious as the packaging is, it is still pretty expensive, and I don't know if I would buy again for myself (though refills help that equation!). It would, however, make a delightful special gift for a friend.

I bought this as a gift for my mom. The first time it arrived, the dispenser didn't work. They kindly replaced it. We share this product and we both agree: the quality of lotion is not justifiable for the price... it is just regular lotion. Do not buy this product. The packaging is cute... The branding and price point made me expect a luxurious, high-quality lotion. Unfortunately, it was disappointing. The lotion itself feels very average (similar to what you could find at a grocery store or pharmacy for a fraction of the price.) It moisturizes, but it doesn't stand out in texture, absorption, longevity, or overall performance. I kept waiting for there to be something that justified the premium price, but I never found it. For a product marketed as a luxury lotion, I expected a richer formula, longer-lasting hydration, or at least a noticeably elevated experience. Instead, it felt like a basic body lotion in upscale packaging. I don't mind paying more for products when the quality matches the cost, but in this case, I genuinely don't feel the value is there. You're paying mostly for the branding rather than the formulation. I wanted to love it because it was a gift, but if I had tried it before purchasing, I wouldn't buy it again. There are many lotions at a much lower price that perform just as well, or better.

Soft Services got on my radar due to its Theraplush hand lotion in its aesthetic-friendly container. However, thanks to the Thingdrop I was able to test the hand lotion as well as the other products. Their main mission seems to be exfoliating to achieve nice, soft skin, a nod to its brandname. I was excited to try the Smoothing Solution as I cannot use scrubs after having a baby (too sensitive). I liked I had another avenue to exfoliating without using a physical scrub. I had to also try the affogato fragranced buffing bar which I gifted to my sister - to remind us of our time traveling through Italy. I look forward to trying more products from this line! I had reached out to customer service and had a quick and positive experience.

Love having the Theraplush next to my bed for easy dispensing and its chic look. In fact, I'd really love to have a body lotion size dispenser like this in a coordinating color. I really love that it doesn't look like lotion on your bedside table. I also use the Buffing Bar in the summer in my outdoor shower, and I think it's great at exfoliating my body skin as it tans and starts to fade. Overall, the brand feels really chic, low-key, luxury, and most of all, very honest. I feel like real people created it, and it's not just all marketing hype.

love the design of this hand cream - from the honeycomb shape, to the magnetic lid for rings, to the airless pump design feature. rubs in well without leaving a greasy feeling and smells nice too. one pod lasts me several months using it a few times a week.

This would be a great gift, if you could get your hands on it. I ordered the Dedcool collab, which is lovely. Lightly fragranced and nicely rich, it’s a lovely formulation for a cream. Definitely going to be using it a lot this winter!

I have been wanting to try Theraplush for a while as it’s highly praised and finally bit the bullet and purchased their recent collab with DedCool. So far I have been loving how moisturized my hands feel the next morning as well as the scent. I know it’s a bit of a pricier hand cream but I definitely believe it’s worth the price and would make for a beautiful gift.

I’ve seen the exfoliating bars on tiktok and have wanted to try them forever. I love the bar because it feels like more of a physical exfoliation than my liquid ones. The smell isn’t very strong but still like it.

The carea cream might be my favorite. It it goes far enough with each pump but not to the point where it feels like it's watery. I can tell in noticeable difference in the morning that my skin is still soft from it. The buffing bar is great for heels, especially. I find that it's a bit hard to get all the way around my pointier elbow, but for a rounder shape like a heel it is ideal. I probably would prefer loofah to my elbows than the bar. I really can't tell that the smoothing solution is doing anything. The bottle is a little bit leaky as well. Of all the products, that would be the one that I would not repurchase The theraplush is so lux. I love how it looks on my nightstand and it would be a great gift. I can tell that my hands are less dry after using it for about 2 weeks now every night. I appreciate that there is no intense smell to any of the products. Packaging was great and it seems like it's made with quite high quality ingredients

I’ve been using the buffing bar for a year now and am obsessed. It’s improved my KP and my skin texture overall. I have quite sensitive skin and am always wary of over-exfoliation, but this has been gentle enough for everyday use on my body. I splurged on their DS & DURGA buffing bar earlier this year and it was a fun treat, but I think I prefer the unscented blue bar overall.

I recently bought the soft services x dedcool collab and was a little bit underwhelmed at the size of the container for how much it cost. The container with the cream also wasn’t super full. The hand cream smells nice, is thick and moisturizing, and the scent stays on my hands for a long time, but in my opinion you are paying a lot of the packaging as well. I do think this would make a really nice gift, however I probably would not buy for myself again unless it was on sale.

Theraplush was my gateway into Soft Services, and while it's a great lotion, my true love is the buffing bar. I started getting KP on my legs a few years ago and have seen a drastic improvement with this product! It is kind of insanely coarse so I reserve it for my weekly everything showers. While I love this brand for its ingredients + sensitive skin friendly formulations, I do wish there were more option for scented things. I loved the debaser/ DS+S Durga buffing bar collab! Sometimes u just want a fragrance.....

If you’re looking for serious exfoliation, definitely grab the Soft Services buffing bar. It will help scrub away all of your dead skin leaving you with soft and supple skin. The packaging is beautiful and I love the cute case to store it in.

When I say don’t give out 5 starts to everything. I really mean it. I love scrubs because I have KP and the ones that are out of the jar are great but I never really feel like I’m getting a good hard scrub. This!!! However because it’s in bar form and isn’t goop I always feel like I’ve gotten a good use of the product. Also the price point is worth it my first bar lasted me a year but note I don’t use this everyday as it is a very strong scrub.

Love the buffing bar. It is great to add as a weekly addition into my routine and keeps my skin smooth and soft. It is perfect for removing rough patches of dry skin while also being soft enough for gentler areas as you can choose the amount of pressure.

Products can be very pricey. I would like to try their hand creme but both the gel and lotion I own are slightly loose consistencies which are hard to apply without feeling wet. I also have tried the cult fav scrub bar and enjoyed it.