Soft Services reviews and discussion

The Theraplush from Soft Services is genuinely innovative. The cream itself is excellent, the refills are a great touch, and the packaging is so beautifully designed it actually earns a spot on your nightstand/shelf instead of getting buried in a drawer. It also makes a really great gift.

Love having the Theraplush next to my bed for easy dispensing and its chic look. In fact, I'd really love to have a body lotion size dispenser like this in a coordinating color. I really love that it doesn't look like lotion on your bedside table. I also use the Buffing Bar in the summer in my outdoor shower, and I think it's great at exfoliating my body skin as it tans and starts to fade. Overall, the brand feels really chic, low-key, luxury, and most of all, very honest. I feel like real people created it, and it's not just all marketing hype.

I have been wanting to try Theraplush for a while as it’s highly praised and finally bit the bullet and purchased their recent collab with DedCool. So far I have been loving how moisturized my hands feel the next morning as well as the scent. I know it’s a bit of a pricier hand cream but I definitely believe it’s worth the price and would make for a beautiful gift.

I like that this has an effective percentage of urea. It smoothes our and instantly hydrates my skin. Texture is light lotion, and it glides on smoothly onto my skin. I tested it on my husband’s eczema too, and it was very effective.

The carea cream might be my favorite. It it goes far enough with each pump but not to the point where it feels like it's watery. I can tell in noticeable difference in the morning that my skin is still soft from it. The buffing bar is great for heels, especially. I find that it's a bit hard to get all the way around my pointier elbow, but for a rounder shape like a heel it is ideal. I probably would prefer loofah to my elbows than the bar. I really can't tell that the smoothing solution is doing anything. The bottle is a little bit leaky as well. Of all the products, that would be the one that I would not repurchase The theraplush is so lux. I love how it looks on my nightstand and it would be a great gift. I can tell that my hands are less dry after using it for about 2 weeks now every night. I appreciate that there is no intense smell to any of the products. Packaging was great and it seems like it's made with quite high quality ingredients

I’ve been using the buffing bar for a year now and am obsessed. It’s improved my KP and my skin texture overall. I have quite sensitive skin and am always wary of over-exfoliation, but this has been gentle enough for everyday use on my body. I splurged on their DS & DURGA buffing bar earlier this year and it was a fun treat, but I think I prefer the unscented blue bar overall.

I recently bought the soft services x dedcool collab and was a little bit underwhelmed at the size of the container for how much it cost. The container with the cream also wasn’t super full. The hand cream smells nice, is thick and moisturizing, and the scent stays on my hands for a long time, but in my opinion you are paying a lot of the packaging as well. I do think this would make a really nice gift, however I probably would not buy for myself again unless it was on sale.

Theraplush was my gateway into Soft Services, and while it's a great lotion, my true love is the buffing bar. I started getting KP on my legs a few years ago and have seen a drastic improvement with this product! It is kind of insanely coarse so I reserve it for my weekly everything showers. While I love this brand for its ingredients + sensitive skin friendly formulations, I do wish there were more option for scented things. I loved the debaser/ DS+S Durga buffing bar collab! Sometimes u just want a fragrance.....

When I say don’t give out 5 starts to everything. I really mean it. I love scrubs because I have KP and the ones that are out of the jar are great but I never really feel like I’m getting a good hard scrub. This!!! However because it’s in bar form and isn’t goop I always feel like I’ve gotten a good use of the product. Also the price point is worth it my first bar lasted me a year but note I don’t use this everyday as it is a very strong scrub.

I have the Debaser Buffing Bar. I have been recommended this product by a bunch of friends and finally pulled the trigger. I am a strong user of the korean scrub towel and the buffing bar is the first exfoliant product i've used that gets even remotely similar to the scrub feel of the towel. helps that the smell is great as well!

I've been a chronic nail biter / skin picker for most of my life, and before my wedding I was committed to kicking the habit and invested in 2 things: 1) Russian manicures, and 2) this hand cream. I really did see a difference, both in the moisture levels of my hands and the health of my cuticles from using this hand cream. I originally kept it by my bedside but now have it on my desk for easy access throughout the day. Deducted 1 star because as luxurious as the packaging is, it is still pretty expensive, and I don't know if I would buy again for myself (though refills help that equation!). It would, however, make a delightful special gift for a friend.

Soft Services got on my radar due to its Theraplush hand lotion in its aesthetic-friendly container. However, thanks to the Thingdrop I was able to test the hand lotion as well as the other products. Their main mission seems to be exfoliating to achieve nice, soft skin, a nod to its brandname. I was excited to try the Smoothing Solution as I cannot use scrubs after having a baby (too sensitive). I liked I had another avenue to exfoliating without using a physical scrub. I had to also try the affogato fragranced buffing bar which I gifted to my sister - to remind us of our time traveling through Italy. I look forward to trying more products from this line! I had reached out to customer service and had a quick and positive experience.

So I’ll be honest the first time I bought this hand cream was purely for the packaging (the fact that the lid is magnetic is a really nice touch). I am just a sucker for beautiful packaging especially when it sits on my night stand. Secondly I’m in my 40s and I’ve noticed my hands aging. I had never regularly used hand cream before and the fact that this has retinol seemed like a good option. My initial reaction after using the product for the first time was “this is really nice but can I really justify the price?!” Well this is my third refill so clearly the answer is YES. I absolutely adore the scent and it absorbs nicely. It’s the only hand cream I have ever consistently used in my life.

I have been eyeing soft services for a while so I was very excited to see a Thingdrop for them. Shipping and delivery was so quick. I got email updates throughout the entire process. The packaging of the products was beautiful. There is definitely an attention to detail and care for the products with delivery. I got the hand lotion, buffing bar, and soap home. The hand lotion is wonderful, slightly fragranced and melts into my hands. The buffing bar is great! It exfoilates really well. Additionally the soap home is nice product- I feel like my soap will not get washed away as much during my showers. Overall great products and I will definitely purchase again!

I like the packaging soft service ships in and I love the look of the theraplush dispenser on my nightstand. Sadly the actual formula of the hand cream is unpleasant. The scent isn’t nice and the cream itself is super sticky and seems to stay sticky for hours. The cream may be hydrating and the retinol may help prevent hand aging overtime; however at $36 for 1.7oz I think there are much better options. The product is not travel friendly either. The lid has some magnets in it but they are not strong enough to hold it on during travel. Aesthetically it’s great but from a practical standpoint it’s nothing special.

love the design of this hand cream - from the honeycomb shape, to the magnetic lid for rings, to the airless pump design feature. rubs in well without leaving a greasy feeling and smells nice too. one pod lasts me several months using it a few times a week.

This would be a great gift, if you could get your hands on it. I ordered the Dedcool collab, which is lovely. Lightly fragranced and nicely rich, it’s a lovely formulation for a cream. Definitely going to be using it a lot this winter!

The lotion and Speed Soak feel great and absorb quickly, which makes them perfect for humid summers. I also appreciate that they’re unscented. The scrub and smoothing solution seem promising, though it’s still a little early to see full results, I’ll update after a few more weeks. The cleanser feels a bit thin and doesn’t lather much, and in this case I do miss having a scent. On the other hand, the packaging is sleek and the unboxing experience feels luxe, these would make a great gift.

First Impressions: Clean Skincare Meets Couture Packaging I first discovered the Soft Services brand on Instagram — an aesthetic, paraben, sulfate, fragrance-free skincare brand that quickly landed on my “must-try” list. As someone who is passionate about clean skincare, I didn’t hesitate when this became a Thingdrop. And let me say: this is the first time I photographed all the packaging before even trying the products. It’s that stunning. Truly. Let’s start with the Affogato L’Orange Buffing Bar — it’s wrapped in the most exquisite paper, then nested inside an eco-conscious, drop-dead gorgeous box. I have never said the words “unboxing” but I now have to because it was worth remarking on. It’s magical and looks like it came from an Italian design house. I’m genuinely tempted to keep both the paper and the box… even if I don’t yet know what for. The Starter Set itself is bathroom-shelf-worthy: it includes the bestselling Buffing Bar (a microcrystal body exfoliant) and the sleek, accompanying drying dish and splash cover set is minimalist, functional, and engineered for maximum airflow and minimal water contact, so no soggy soap, an elegant solution for a more sustainable, plastic-free routine. Now, the scent. I’m extremely sensitive to fragrance, so I was curious—and a little cautious. But their description intrigued me: “freshly poured espresso, smooth vanilla-coconut cream, and a twist of Italian citrus.” What I experienced was just that: bright citrus and a bit of vanilla-coconut. It’s divine. Honestly, I wish every other product I purchased from Soft Services shared the scent. Microcrystal Exfoliant Review For context, I don’t have particularly sensitive skin—so keep that in mind. But I found this exfoliant absolutely phenomenal. It’s both a soap and an exfoliant, which makes it incredibly convenient. In fact, I tossed my Japanese exfoliating cloth. I simply don’t need it anymore. Apparently, this version has been reformulated for gentler buffing—but since this was my first time with the brand, I can’t compare. What I can say is: my skin smells heavenly and is so soft, and I’ll absolutely be repurchasing.

I purchased the theraplush set a few months back and really enjoy the packaging. I am not sure that it feels as hydrating as I would have expected, but I do like the addition of retinol. Bonus that it looks great on my nightstand!