Soft Services

4.85 Ratings

Soft Services makes fragrance free physical exfoliant, chemical exfoliant, and daily lotion treatments for your skin.

Ships to
U.S.
Founded
May 2019
Launched
May 2021
Headquarters
New York, U.S.
Founders
Rebecca Zhou
Annie Kreighbaum
Founder attributes
Female-founded, Asian-founded
Certifications
FSC Certified Packaging
Social links
About Soft Services
Soft Services makes products, guides, and digital tools to help people who are looking for solutions to their body skin concerns.
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Soft Services

Soft Services Reviews

Here’s what 5 people are saying...
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4.8
Average rating from 5 users
100%
Would recommend it to a friend
High qualityInnovative productCool look & feelWorth the money 💸Fun unboxing 📦
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Reviews

Experience

I have been using their products for almost two months and I noticed improvements in my skin. I have always have had acne-prone skin on my face and body but I never found products that were targeted towards the body, only the face. I discovered them through Instagram and truly resonated with the brand's mission. The bar is my favorite and I am about to repurchase it as well as try their new mist and clearing clay. The bottom line is they work and I think their pricing is great.

High qualityInnovative productCool look & feelWorth the money 💸Fun unboxing 📦Eco-friendly packaging
3 months ago
🤝Friends with Soft Services
Experience

First off, as a packaging nut I have to say the set was brilliantly packaged and very eco-friendly. They're extremely clear on what can be reused or recycled. I have tried the buffing bar in the shower followed by the carea cream afterward on areas between my arm/armpit, thighs and on my back over the past 2 months, 1x per week. I've seen a reduction in bumps and redness overall, though there are still some dark spots that remain.

Innovative productFun unboxing 📦Eco-friendly packagingSustainable productsLove the brand's mission 💕
4 months ago
Experience

I wasn't sure what to expect but after seeing so many respected publications write about Soft Services, I needed to give it a try. The beautiful cerulean color of the soap bar also just really drew me in. It was time! The bar is extremely gritty and with my sensitive skin (I have Epidermolysis Bullosa Simplex, aka EB Simplex), I needed to scrub very gently or risk actually breaking my skin. I plan to use up the soap, but as of now would not re-purchase it. The Cream, however, I really love. It's super light weight and moisturizing without feeling like a lot of work to rub it in. And I appreciate that there is little to no scent on both products.

Feedback

Soap: The bar is all grit and provides very little of the feeling "now I am clean," which is something I really want from my soap. Packaging: I recieved the first iteration of the packaging which was not great. My understanding is they've already improved the "bag into box" concept though, which from a design standpoint is really clever, so long as it doesn't arrive ripped, as mine did.

Cool look & feelHas no effect 🤷Amazing website
5 days ago
Experience

If there is one brand I had to choose to marry in 2021, this would be it. I mean...everything from the branding to the packaging to the product ACTUALLY doing what it promises (!!!) has me committed. I ordered the full set (their first 3 products: buffing bar, smoothing solution, and carea cream) and I couldn't stop touching my legs for the first 24 hours after because they were actually that soft. (Maybe that's TMI but we're here to be honest, so I'm being honest.) After years of shaving and waxing and just getting older, I thought my legs were a lost cause. Well, they're not anymore. Truly, I can't say enough great things about this brand. The buffing bar feels so great and works, the smoothing gel really does its thing, and then the magical carea cream is the cherry on top. I also really can't say enough about how much I love the branding/packaging. It's not distracting, but it's just got enough quirkiness to it, and you can tell there was a lot of thought put into every detail. Massive fan of this product and even though it's a bit spenny, totally worth it. Customer service is great too and as an early customer, they proactively reached out a few times to check in which was hugely appreciated and thoughtful.

Feedback

Honestly nothing I'd improve. @ Soft Services, do you need an ambassador/professional fan girl? I will accept payment in products 🙏

Lovely customer supportHigh qualityInnovative productCool look & feelWorth the money 💸Fun unboxing 📦Amazing website
4 months ago
Experience

I'm impressed by how immediately effective these products are! The lotion and gel became everyday staples within a week. It's very apparent that every detail has been thought through — from the purchasing flow to unboxing, packaging, and ingredient education.

Feedback

The exfoliating bar is nice, though I find it hard to moderate the pressure — it's almost too good, and wouldn't be great for those with sensitive skin.

High qualityWorth the money 💸Eco-friendly packagingLuxury
5 months ago