4
78% of reviewers would recommend to a friend
Martie
4.0 • 44 Reviews
•
4
78% of reviewers would recommend to a friend
Is Martie good? Based on the reviews, Martie provides a generally positive experience for those looking to purchase discounted, sustainable food products, although there are some noted issues. The brand's mission to reduce food waste and offer affordable prices is well-received, and many praise the variety of products available, including eco-friendly and dietary-specific options like gluten-free items. However, recurring issues with incomplete orders, customer service, and shipping mishaps are highlighted as weaknesses. Potential buyers should weigh Martie's appealing prices and mission against these service challenges before making a purchase decision.
AI summary based on Thingtesting reviews
5mo ago
I can’t say enough good things about Martie! I have found grounds like Ceremonia and Clinique for amazing prices and I love their mission. Everything arrives well packaged through shipping.
Alexis S
Wow I’ve never heard of this before but am checking it out now after seeing your review! That’s a great deal!
1mo ago
I have known about Martie for some time and had put it on the back burner. I chose to try it out when I checked out the selection of foods/items I would buy. The good thing is that the site is focused on not wasting food, so the products are lower price than in store. I have purchased a few times from Martie so far. Fast shipping and only 1.99 added for shipping. Always new things added to the site as well and they have an app.
23d ago
I am an avid Martie user, and I love what they're doing! I get snacks and pantry goods for an affordable price, and I love the occasional skincare brands they throw in there, so that I can try new things at a fraction of the cost. My typical way of shopping at Martie is when I am running low on snacks or pantry goods (noodles, oats, peanut butter) and they deliver right to my door. Actually, Thingtesting and Martie should do a collab because I discover a lot of new brands through here! But obviously check if Martie is available in your state. If you want.. here's my referral code: https://martie.com?rid=https://martie.com?rid=6020661477621
13h ago
The prices are great, and you prevent food waste
1mo ago
Obsessed with Martie. Take all my money LOL. It's a great way to try new products at a discount and also fight food waste. Some things are close to expiration but they list it on the product page. I've found some of the products to be hit or miss (like some rock hard protein bars and I didn't love the sprouted nuts) but have also found great deals on new favs (fancy blueberry jam, tiny cookies). They also have gluten free items and nutritional powders at a deep discount. Shipping is free + a 1.99 handling fee and there is an order minimum of $40. It does take a while to ship so you'll have to wait a few days for your snacks to arrive (try not to order more snacks while you wait as there are new products added all the time...). Oh, and they also have beauty, home goods and kids toys as well.
2mo ago
I've ordered 9 times from Martie, and I love it. I think what they're doing is fantastic, and it pains me to write a review as I'd really prefer to gatekeep it. I like the majority of products I've tried, and despite a couple of minor product issues (I would rate 4.5 stars instead of 5 if I could), I will continue to order pantry items etc. from Martie. Any issues I've had have been resolved, which is of course annoying, but personally I think it's worth it as I enjoy giving startups a chance to fix issues and better themselves/the consumer experience when their overall mission is for sustainability and affordability. I've saved a lot of money using Martie and also gotten to try healthy products (I'm typically gluten/dairy/soy free), but with any discount shop, there will be a few pitfalls. Examples - - Care in packaging has gone down hill - everything used to be extremely well packed/wrapped up (like, glass jars wrapped individually in brown gridded paper), but in my most recent order, all the items were just thrown into the box haphazardly, resulting in 2 soup cartons getting damaged - Sometimes products are not actually good/tasty - but this can happen with any grocery purchase/experience and isn't exclusive to Martie. Just try to do research before buying. - I've ordered skincare that arrived unusable (like one face wash was separated inside the bottle and had to be thrown away) - Their website mission is to sell quality food, and "never sell products with harmful ingredients," but some of the brands are definitely mainstream and not good for you. For example, right now on the site you can find Skittles Cotton Candy, with ingredients including "Sugar, Natural And Artificial Flavors, Artificial Color Fdc Red #40." You can also find a somewhat random box of "Cookie Crush Christmas Tree Cookies" made of "Enriched Bleached Wheat Flour (Wheat Flour, Niacin, Reduced Iron, Thiamine Mononitrate, Riboflavin, Folic Acid), Sugar, Vegetable Shortening (Palm Oil), Water, Corn Sugar, Nonpareils (Sugar, Corn Starch, Red 3, Confectioner’s Glaze, Carnauba Wax, Yellow 5, Blue 1, Yellow 6, Red 40), Natural and Artificial Flavor (Milk), Salt, Soy Lecithin (Emulsifier), Sodium Bicarbonate, Yellow 5, Yellow 5 Lake, Blue 1 Lake, Blue 1." So I think this company mission is misleading, as not all the products on the website are quality. Regardless, Martie has given me the opportunity to learn about and try new, healthy products at affordable prices, and I can just opt out of ordering the Skittles. You can too!
2mo ago
Still a Martie stan here although we only order once every other month or so. Living in the rural Midwest means our local store doesn’t stock some packaged products (organic, ethnic, etc) that may be common elsewhere. Or if it does, the shelf tag is breathtaking. Martie has been a great way to add variety to to the pantry without killing out grocery budget. San Marzano tomato puree, check! Tinned sustainably caught fish, check! Random spice I definitely need, check! The assortment does vary a lot. Sometimes t Martie just doesn’t have anything we need. If I bought gluten free it would be a bonanza though. I have not had a problem with a damaged order but acknowledge that there is a clear pattern of customer service failures there. I hope this is addressed soon.
20d ago
So happy with my first Martie box. The selection of brands were surprisingly good with a big selection of organic, clean products that I would've gravitated toward anyways. Great solution to stock up on favorites and reducing waste in the process. Love the little stickers that came along and the whole delivery process was so smooth, will definitely be back.
Incentivized review
24d ago
I just received my first order from Martie yesterday (3/25/25). While overall I’m happy with what I received, it should be noted that two of the items had a sell by date of 3/26/25 and a couple more items have a sell by date of next month. Not a deal breaker, but it would keep me from stocking up with pantry staples and I thought people should know.
6mo ago
I was skeptical to order as some reviews were less than par, however, I am pleasantly very satisfied!! I placed an order for 18 items & received my shipment 4 days later! Everything is ordered arrived in great condition. I'm sold and Martie has a faithful regular customer now. Martie has great prices, you need to check the expiration online (the items list the exp). Thank you Martie 🙏❤️ I recommend you check them out! (I'm not a paid customer nor do I have any connection to Martie)
10mo ago
I discovered Martie back in January and have placed 7 orders since then (about to be 8). I was sucked in by the healthy foods (I eat gluten, dairy, and sugar free) at a fraction of the price. It’s hard finding tasty food when you have these restrictions and it can be pretty disheartening spending $12 on a chocolate bar for it to be gross. Martie has given me the opportunity to try so many things without experiencing buyers remorse if it happens not to be my favorite. I have discovered so many yummy items that I normally don’t even see at the grocery store. I love checking the app everyday to see what’s new and also hoping for some of my favorites to come back in stock. My last order one of my bags of chips popped open during shipping. I simply took a picture and sent them an email and got a reply back less than 24 hours with an apology and refund for the item. I have had a wonderful experience with the service, the user friendly app, and customer service. 10/10 recommend 😊
Michelle N
Haley! Thank you for this great recap of what it's like to shop at Martie. We appreciate you! As always, let us know if you ever have any questions, or have any suggestions (or things you want to see on the site!) Find us at [email protected]! Cheers!
I think the company overall has a great mission to reduce food waste while also offering usually expensive foods at reasonable prices. The selection seems to be mostly for snack foods, but I mean who doesn't snack? My first order arrived next day after it shipped because I suppose I live close to their warehouse. I am disappointed with how they shipped my order though. I bought four 12-packs of coffees, and these bulky items were shipped in the same box as the few other items I bought. One of the cans arrived severely dented on the side. The box had a lot of bubblewrap and extra paper as padding, but I think they should have shipped the coffees separately from everything else which also included a bag of chips (which thankfully was fine). Even their shipping updates say items may arrive in separate boxes, so it's not out of the question. I'd just be careful ordering from here when buying bulky items in addition to non-bulky ones. I'm not personally picky about dented cans, but I know that shipping mishaps can absolutely turn off customers.
Michelle N
Thanks for this honest critique! We'll absolutely pass this feedback along to our team and warehouse! Thanks for being such a Smartie shopper! ❤️
1y ago
Very disappointed because they don't treat customers the right way. On the website there was Ferrero Rocher chocolate assortment 7.93 oz., so I purchased 6 boxes together with other products. When I received the order,the boxes of Ferrero chocolate were half a size 4.1 oz. I have reach out to them by email, phone, text and they just ignored me. Very disappointed, and I can’t imagine in USA, our days of 2024 the customers to be treated like that! Why you make fake advertising? For increasing sales?
Michelle N
Hi Dana, Thanks for your candid feedback, and I apologize on the delayed response. We saw this message, and responded, but there appeared to have been a bug in the ThingTesting system (they are aware). That being said, I can’t find any record of the conversation with our support team. We’d be happy to make this right. You are completely correct! We are definitely NOT trying to do any sort of fake advertising. What happened here is simply a case of a small team moving fast. Can you reach out to us [email protected], and reference that you spoke with me (Michelle), from ThingTesting? Let’s make this right! Cheers, Michelle
1y ago
I love it! There's something for every dietary preference. I make sure to look at the expiration date in the listing (a lot of the time the shelf life exceeds the best buy expiration date). If you are squeamish about the idea of buying something that might expire in month, then keep in mind that a lot of products are available that do not expire soon-- the products are on the site because they are seasonal (pumpkin spice, winter themed, Halloween themed) and these items had to be pulled from store shelves. Honestly, I don't really understand some of these reviews. The company is focused on reducing food waste and does this buy selling products that may be close to expiration date, may be out of season, may have changed packaging, may not have been a big seller, or the supplier just over estimated how much demand there would be. I love Martie because unlike Thrive Market or Imperfect foods, I don't have to keep a subscription. This is my new go to for shelf stable goods (snack foods, nut butter, crackers, prepackaged meals). As someone who has lots of food allergies and prefers to buy sustainable, organic, vegan whenever possible, I love that I can find my favorite brands on Martie at prices that are equal to or less than the sale price at my local store. Lots of eco friendly brands to choose from and with new products added all the time, it's surprising to think anyone would struggle to find enough variety. You can get your commercial big brands and even those obscure lesser known brands. This is exactly what the food sustainability market needs! My box in the photo contains 14 items (all vegan, some keto, some organic) and I paid $55. I would have spent more than double even if they items were on sale at my local grocery store. No complaints so far.
Michelle N
Well well well! This review is AWESOME! You've outlined so clearly what it is we do and who we are. We appreciate you! ❤️
2y ago
Yes, I work at Martie. Yes, you'll see my name on the comments here. And yes, I'm giving Martie a 5 star review (obviously). But here's the real real. I do order every month, and yes I do pay for it (not sponsored!). And I do have a snack drawer that dreams are made of, thanks to Martie. And I just placed a big order on Instacart for a family get together, and I wish I thought ahead and ordered from Martie, because I just paid $9.99 for Kind Bars that I could have gotten at Martie for $4.99 🤦♀️ So, for real. My name is Michelle, I work at Martie and I endorse this brand for savings on stuff you are already buying, and honestly....just having a little bit of fun at the same time. Life has enough complications. Grocery shopping CAN be fun. Thanks Martie :) And, hi to my boss!
2y ago
It's not often that I encounter a site with *actual* deals that beat what I can find elsewhere on the internet, but Martie delivers. Consistently cheaper than anywhere else, and the food is perfectly fine. I like that I can shop whenever without having to commit to a subscription box delivery, and they use UPS so my order arrives fast. Hint for those reading: check back often because the inventory at Martie goes quick. If you see something you like, definitely don't wait too long or else it might sell out. I've had one or two items that I bought that weren't my favorite, but overall I've had great luck with trying new products and brands for cheap. I got this W&P ceramic tumbler for $9 on Martie... it's $40 on the W&P website right now. Crazy deal! If grocery inflation is crushing your monthly budget, definitely give this place a shot.
2y ago
I'm shopping Martie every month and have quickly become obsessed with how much money I save on essentials like whole bean coffee, pasta, nicer pasta and pizza sauces, organic snacks and drinks. Having my Martie box is like a little moment of joy in our household and checking the site is like a treasure hunt.
Michelle N
Love this review! Also would love to see what that moment of joy looks like at your house. We call that a Martie Party!!! ❤️
2y ago
Was the first and last time ordering. Box arrived damaged. Bags and boxes inside were smashed. Was supposed to receive a 6 pk of Udon ramen (was charged $9.99) and received 1 bowl, not the 6 I paid for. Contacted customer service and was given a credit for $15 but had to make another purchase. No, thanks. You had a chance to make this right the first time, but didn't. You have lost a customer. This will be the first of many negative reviews that I will be posting. Will also be contacting the California AGs office about their deceptive business practices and my credit card company to file a dispute.
Michelle N
Hi Denise, sorry on the delayed response here. We are so sorry that this was your first experience with Martie. The truth is, when you placed your order, we were moving warehouses, and the issue you experienced (the ramen mix up, and the damages to the box) can be refunded. I'm so sorry that we didn't make it right for you the first time - most shoppers want the store credit (plus a little extra!) but we can absolutely issue you a refund. Can you reach out to us again, as I don't have your order number? You can reference "Michelle" and I'll handle it. Just email us to [email protected] or text us 213-788-1204 and we'll take care of you!
3y ago
I’m not happy at all how is this company supposed to retain loyal customers and try new products with their no return policies we bought some items like the gem daily essentials and they taste awful (its crap) it’s a horrible product I will never buy from this company again and I will warn people not to buy any new products from them that you are not familiar with they will simply tell you sorry no refunds that is heck of a policy for any company that wants to survive in this competitive business
Feedback
You could improve your customer service and change your return polices how can people try new products when you send them crap and they say no refunds sorry you are scamming people I would give you a minus one rating if I could thank you have nice day
Michelle N
Fadia - Thank you for sharing your candid feedback. It makes us better as a company. I am so sorry to hear that your experience with Martie was so unsavory. I'd love to continue this conversation over email to make sure we get this right with you! Can you shoot me an email michelle(at)martie(dot)com?
3y ago
What’s not to like about good tasty food that’s also good for your budget (40-70% off), and the environment. They have a super fun and easy shopping experience to boot!
Feedback
More selection, which I heard they are working on.