3.7
73% of reviewers would recommend to a friend
Framebridge
3.7 • 27 Reviews
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3.7
73% of reviewers would recommend to a friend
Had a picture printed, framed and sent to a friend. Great seamless process.
2y ago
I used Framebridge once with needlework and it took 3 tries to get anything mildly acceptable. They have me a promo code for a free medium frame and I thought I’d give them another try (more time to perfect their technique) but when I went to use it, it no longer exists on their system or may be fraudulent. So not only did they screw up my first order but they issued me s fraudulent promo code. Way to go Framebridge!!!
Feedback
The promo code could have worked. Do not use this company with needlework or anything you can’t afford to lose.
2y ago
I really didn't want to leave this review, as I had a decent experience with Myranda during my gallery wall consultation. But after getting sent a gallery wall with an entire photo&frame missing, and now a faulty hook on one of the frames that fell off immediately after hanging- I'm left feeling like I got MAJORLY ripped off. After spending $1,000+ dollars for this gallery wall, I expected to not have to go out and buy super glue for the frame hook. Ridiculous. Save your money, do a gallery wall on your own.
Feedback
Could improve upon counting the number of frames the customer orders before shipping it out to them. In my case, I ordered 10 frames. So learn to count to 10.
2y ago
I cannot attest yet to the quality of the product as I have not received it yet. I handed my piece two weeks in a physical store with the guarantee that within 48 hours, I will be able to get four frame designs, as I paid for their service of designer's choice. From here, things just spiraled down... At this point, it has been two weeks with no resolution other than finally 10 days later crediting me with 20%. At this point, my trust in them is non-existent. I cannot be sure that they have my piece or that I will see it anytime soon. I would not recommend this service to anyone, especially as their efforts to expedite or instill trust are lacking.
Feedback
More transparency in the process, adhering to your contract, and more sense of willing to help your customers.
2y ago
Ridiculously bad quality. Everything was framed wrong. Completely ameteur job. Negative value. Deeply regret using. Completely garbage, useless company.
Feedback
The ability to frame things to any basic level of quality standards
3y ago
Definitely more expensive than buying a frame off the shelf, but worth it. Items are high quality. Slow shipping, IMO, but they work hard to personalize the work and everything is beautiful.
2y ago