3.7
73% of reviewers would recommend to a friend
Framebridge
3.7 • 27 Reviews
Framebridge makes custom framing simple and affordable by allowing customers to upload or mail in the art to be framed.
framebridge.com3.7
73% of reviewers would recommend to a friend
I went into the physical store and everyone was really nice and thoughtful as I made a decision. The end result was so nice, and high quality. I would definitely go back to the store but I'm not sure if I'd ever be a customer who mails stuff in. (Please enjoy a photo my brother took framed here).
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Framing itself is so expensive but this process was really easy and I loved going into the store because the experience was worth the price.
Love the styles and options for framing. The process couldn’t be easier—through the website and ability to preview your art in a frame and shipping. The frame I got is beautiful and is exactly what I expected. It feels high quality, however, one of the corners is uneven. I have and would’ve recommended them because I think this was a one off but I’m still disappointed.
Easy, reliable framing service. I uploaded one of my photographs and the print quality is very professional. The framing and matting are very precise. Didn't give the full 5 stars because the mat color is slightly different than what it showed online, but otherwise everything else was perfect.
1y ago
Finding the perfect frame can be daunting, but Framebridge’s approach simplifies the process. Their website is user-friendly, offering an enjoyable browsing experience with a diverse range of options. Living in Williamsburg, Brooklyn, I had the added advantage of visiting their local store, reminiscent of the Warby Parker model in both ambiance and service. I’ve purchased two frames to date; the second required substantial assistance from the store representative, whose help was invaluable. While the frames are on the pricier side, the overall experience and quality of the final product made it a worthwhile investment.
1y ago
I’ve used Framebridge for a long time. They are a really good option for framing art up to a certain size and offer framing options that fit with most tastes. I’ve used them a bunch to frame photography from travels and prints and have been really happy with them. You do have to be cognizant of the quality of the online image you send. My husband actually framed a cooking list from a chef at our wedding (of 12 people) which is one of my most favorite things. I’d recommend, if you can, going to one of their store to do that as their team is pretty knowledgeable and for me personally, I trust framing an important object with a person first before I’d do it completely online.
Very seamless customer experience on the website to pick out a frame that fits your needs. I am really impressed by the quality too and how it compares with other professional framing services. However, for more casual posters/art works that aren't as valuable, I'm more inclined to buy non-custom options or order a less expensive custom option from Etsy.
It's expensive but soooo worth it. They took such good care of my artwork, and the end product was beautiful. Highly recommend.
I LOVE Framebridge. I've gotten a ton of stuff framed by them, and I'm happy with each piece. They've also given me really generous gift cards when it took them a long time to frame a piece. I typically use the Designer Choice for frames, and I love how personalized it is!
The process is easy and it's nice not to deal with the hassle of going to a frame shop. Overall the quality of the print is pretty low for the price point. On our first order they sent us our frame and the hooks were all mounted upside down which was a total disaster after the order went 1 week over estimated arrival. They did end up sending a replacement, but from the experience I would prefer to go down to the art store next time.
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Price point is a bit high.
I received a frame as a gift and it is very high quality. I also appreciate that it's very easy to get something framed through Framebridge. I know using Framebridge IS cheaper than a professional shop that charges an arm and a leg, I just think there still are cheaper (and high quality) ways to frame things without costing as much. (ie I just buy frames online from Dick Blick a lot of times.) For ease though, can't beat Framebridge.
1y ago
I sent two pieces to be framed, and they did a wonderful job! I loved the options they presented me with, and the designer was easy to work with. My one complaint is that it's more expensive than I was expecting, so I would only use them for high-quality framing.
1y ago
It was gifted to me. Adorable packaging.
1y ago
Seamless process, transparent pricing and great product.
I am torn. The first time I ordered from this company years ago, the experience was outstanding. Then when I ordered recently I had multiple issues which required so much back and forth that I said never again. I feel like the quality and attention to detail went down hill.
I'm obsessed with framing with Framebridge. Their inspiration picks make me want to frame the most random of things - Like a cute take-out bag from a restaurant I had my birthday dinner at. They have a fun collection of frames and what feels like endless matte options. I've used their design services for a custom gallery wall as well for my wedding photos and memorabilia (like the small patch with mine and my husband's initials that I had sewn in my wedding dress as "something blue") and they were so helpful - and patient!! - with the design choices and changes. Each one of my pieces has come out beautifully and the quality is great. I gave them 4 stars only because it's hard to sometimes tell the color or shade of the frame online versus in real life. If you're near a store, I recommend trying to drop in just to see it person - the metallics for me were quite different once I did that!
Excellent selection of frames to choose from and the customer service goes above and beyond to make everything look fantastic!
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Have your measurements ready to go and everything should run smoothly.
I've used Framebridge twice - once for a piece of original art and one for fabric / needlepoint canvas. Both experiences could not be more different. The framed original art piece is stunning! They did a great job and although pricey, it's gorgeous and worth it. Shipped on time, the whole shebang was essentially flawless. The needlepoint canvas - this was another story. Once I actually got my piece, which I feel like I waited forever for, it was SO crooked. This was supposed to be a gift for someone and I would NEVER hang this in my own house, let alone give it as a gift. Initially I tried returning the product online but the customer service chat wasn't going to let me. Luckily I live in a large city with many Framebridge store fronts. I walked in and showed them what I was sent. They were speechless when they saw what I was sent as a finished piece. It looked BAD. They canceled my order in the store, on the spot. However, a month went by and I never saw a refund processed to my credit card. I had to chat with customer service to get my money back, which was just another hassle.
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They are NOT eco-friendly. From what I've gathered, when you return, they can't / don't reuse the frame and all these used frames pile up and don't get used and are likely thrown away. Also would not recommend using for anything that requires any sort of judgement call. You should be SUPER clear in your instructions to them.
I like that there are online print/frame options. Makes sending framed photos to relatives who live farther away so much easier. I've had a couple of hiccups with the frame stores themselves, and receiving items that weren't framed how I had asked. I think it's because the salesperson who I discussed my items with is not the one who actually will frame it; they ship your things off to another location where someone else frames. So I think there's a lot that gets lost in translation. Overall, kinda pricey, but their frame selection is fantastic and it's a lot more streamlined of a process than trying to frame something myself
So. Easy. And such amazing quality! I entrusted Framebridge with an old tapestry from my great grandma and their team helped me choose the best design and frame for my space. It ended up being a very smooth and positive experience even with some of the necessary back and forth.
Love this brand. I have ordered from them several times. While it might feel a bit pricey, it's worth the effort. Much easier to use than a framer at a big box retailer and the print and frame quality are great. I also love the wide variety of frame options.
Feedback
The shipping can be slower than expected