3.8
70% of reviewers would recommend to a friend
Framebridge
3.8 • 40 Reviews
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3.8
70% of reviewers would recommend to a friend
Framebridge earns largely positive reviews for delivering polished, custom framing with an easy, modern process and helpful in-store and online design support, but the brand shows inconsistent quality control and mixed print/mat accuracy. Reviews cite beautiful, high-quality results, thoughtful packaging, and seamless gifting, while calling out crooked or upside‑down mounts, uneven corners, slow or delayed timelines, and issues with textiles/needlework; opinions split on whether the quality justifies the higher cost.
AI summary based on Thingtesting reviews
17d ago
Though the frame was a bit expensive (you could frame a photo yourself for cheaper), it was well received as a gift and the recipient commented on the quality of the frame and the photo itself. Shipping was fast and it came in a nice gift box.

Verified purchase
6mo ago
Framebridge was incredibly easy to use! It was so easy to see exactly what my frame would look like, and it came super quickly. I definitely would recommend using them if you want the convenience of reasonable framing done for you.

I got my now ex-boyfriend a framed photo of us for Christmas. The pic I used was taken on an Iphone 13. Let's just say, when the time comes, I will be using Framebridge again. It turned out even better than expected and I love that you can tastefully add text such as the date in their numbers or roman numerals.

1y ago
I’ve used Framebridge a few times and really appreciate how accessible and streamlined the process is. I typically drop off at a nearby location, and having the finished frame delivered straight to my door makes the whole experience really convenient. That said, I only use Framebridge for artwork with unique or irregular dimensions — pieces that genuinely need custom framing. For standard sizes where a ready-made frame would work, it doesn’t really make sense price-wise. I usually go with simple white frames, which they execute nicely, though I know some people might want more variety in styles and finishes. The pricing is on the higher side, but for those one-off, hard-to-frame pieces, the ease and quality of the end-to-end service make it worth it if you don't have a local framer.

10mo ago
I use Framebridge because they made it stupid easy to get your project done. It's definitely expensive for what it is but they do a good job and I love how straightforward the whole process is. I got a unique pice of "ghost" art framed for my powder room and I'm really pleased with how it came out.

6mo ago
Framed a piece of art with framebridge and had a great experience. Easy to work with and modernizes art framing. A bit more expensive than other places I’ve been but the quality and support make it worth it.

10mo ago
I went in-person to framebridge, and the staff was incredibly helpful in assisting me with the process. The pieces I got framed did take longer than expected and were very expensive, but I am very happy with the finished product. It came with everything you need to hand the frame, so that’s a huge plus!

I went into the physical store and everyone was really nice and thoughtful as I made a decision. The end result was so nice, and high quality. I would definitely go back to the store but I'm not sure if I'd ever be a customer who mails stuff in. (Please enjoy a photo my brother took framed here).
Feedback
Framing itself is so expensive but this process was really easy and I loved going into the store because the experience was worth the price.

Love the styles and options for framing. The process couldn’t be easier—through the website and ability to preview your art in a frame and shipping. The frame I got is beautiful and is exactly what I expected. It feels high quality, however, one of the corners is uneven. I have and would’ve recommended them because I think this was a one off but I’m still disappointed.

Easy, reliable framing service. I uploaded one of my photographs and the print quality is very professional. The framing and matting are very precise. Didn't give the full 5 stars because the mat color is slightly different than what it showed online, but otherwise everything else was perfect.

i brought a piece of art and upon arrival the art was CROOKED. brought it back to get it fixed and when I received it back, I found that they actually damaged my art and put multiple bends in my canvas. I would never trust them again with a piece of art I cared about.

I’ve used Framebridge a few times now, and every time I’m reminded why I keep coming back. The process is super straightforward (almost surprisingly so), and the final product always feels personal and polished without being overdone. I’ve sent in everything from a vintage postcard to a little drawing my niece made, and they’ve handled it all with care. It’s not cheap, but for me, the quality and convenience are worth it—especially for things that deserve to be preserved well. No fuss, no over-the-top branding—just solid framing done right.

3y ago
Finding the perfect frame can be daunting, but Framebridge’s approach simplifies the process. Their website is user-friendly, offering an enjoyable browsing experience with a diverse range of options. Living in Williamsburg, Brooklyn, I had the added advantage of visiting their local store, reminiscent of the Warby Parker model in both ambiance and service. I’ve purchased two frames to date; the second required substantial assistance from the store representative, whose help was invaluable. While the frames are on the pricier side, the overall experience and quality of the final product made it a worthwhile investment.

3y ago
I’ve used Framebridge for a long time. They are a really good option for framing art up to a certain size and offer framing options that fit with most tastes. I’ve used them a bunch to frame photography from travels and prints and have been really happy with them. You do have to be cognizant of the quality of the online image you send. My husband actually framed a cooking list from a chef at our wedding (of 12 people) which is one of my most favorite things. I’d recommend, if you can, going to one of their store to do that as their team is pretty knowledgeable and for me personally, I trust framing an important object with a person first before I’d do it completely online.


7mo ago
Love!!! Used for print I had files for and it worked perfectly. Really fun colors and textures to work with, and love i could adjust mat
9mo ago
Absolutely terrible experience. I sent a signed, numbered limited edition art piece which they accidentally threw out. Further, they didn't alert us that it was accidentally thrown out in the factory which points to a complete lack of quality control and process standards.
It's expensive but soooo worth it. They took such good care of my artwork, and the end product was beautiful. Highly recommend.
The process is easy and it's nice not to deal with the hassle of going to a frame shop. Overall the quality of the print is pretty low for the price point. On our first order they sent us our frame and the hooks were all mounted upside down which was a total disaster after the order went 1 week over estimated arrival. They did end up sending a replacement, but from the experience I would prefer to go down to the art store next time.
Feedback
Price point is a bit high.
I LOVE Framebridge. I've gotten a ton of stuff framed by them, and I'm happy with each piece. They've also given me really generous gift cards when it took them a long time to frame a piece. I typically use the Designer Choice for frames, and I love how personalized it is!
I received a frame as a gift and it is very high quality. I also appreciate that it's very easy to get something framed through Framebridge. I know using Framebridge IS cheaper than a professional shop that charges an arm and a leg, I just think there still are cheaper (and high quality) ways to frame things without costing as much. (ie I just buy frames online from Dick Blick a lot of times.) For ease though, can't beat Framebridge.