Barkbox reviews and discussion

4.3

88% of reviewers would recommend to a friend

Reviews mention

  • Inventive themed toy designs
  • Durable super chewer options
  • Responsive, helpful customer service
  • Thoughtful size customization options
  • Inconsistent toy durability for power chewers
  • Repetitive, sometimes upsetting treats
  • Rigid, duplicative theme customization
  • Nylon chews create sharp edges

Barkbox earns largely positive reviews for delightful themed unboxings, durable toys (especially Super Chewer for many) and responsive, accommodating customer service, so yes—the brand generally works and is good for keeping dogs engaged. Reviews also flag weaknesses: treats can be repetitive or upset sensitive stomachs, some toys fail fast for extreme chewers or pose tearable parts, customization/themes can feel rigid or duplicative, and auto‑renewal and shipping issues frustrate some users.

AI summary based on Thingtesting reviews

286 reviews and posts

  • Cute subscription box idea for the beloved dog in your life. It's fun to see a dog all excited to get a monthly box of treats, however the larger dogs tend to rip apart most of the toys fairly quickly.

  • We had a subscription for a few months when we first adopted our dog and it was great for high-quality treats and fun toys. In the end, we ended up cancelling because we don't need that many toys and they tend to lean a bit more kitschy than we prefer.

  • I liked the concept of the box every month (especially after getting a new puppy). But they did not make it easy to cancel (try to say you are on a year term contract when you are not so you have to talk to customer service for a while to actually get off the subscription).

  • love barkbox but my dogs destroy all the toys and they are not longlasting for large dogs

  • I can’t say enough good things about Barkbox. My dogs LOVE it. They are very good and never eat the mail, but I didn't open their box once because I forgot and they chewed it open and walked away with their toys. I wasn't even mad. Everything we have received has been of excellent quality. Customer service is top-notch. My pups didn't like one of their toys once and they sent us a new one right away.

  • My dog knows when these arrive and will scratch at them until I open them. Love the toys, but wish there was a bit more variety in treats.

  • I got this for my parents' dogs and they love it they get excited every time a box arrives and try to tear it open themselves. They enjoy every toy until its destroyed, though in the toys do put up a good fight.

  • We got Barkbox for a couple of years, and my dog loved their treats! Customer service was always fantastic, they made it easy to update our box to treats-only when we started to drown under all the toys that our dog wasn't destroying, I wish we'd known about Barkbox when she was a destructive puppy! Our pup always loved the treats, especially the larger stick types that would keep her occupied for a few minutes. The theming of the boxes was always on-point, too, which made unboxing as much fun for the humans as the dog, haha. I would absolutely get Barkbox again when we get another pup in our lives.

  • I love to give these as gifts for new puppy parents - the toys are fun and if a puppy destroys them then no big deal because new ones will be on the way very soon. We also get the Bark Bright box for our pup and the tooth treats are his favorite part of the day!

  • Great themes with toys that are actually adorable and well designed. I really like that they use treats that are grain-free and of high quality. Only the best for my little guy.

    Feedback

    Some of the toys only last a few minutes but they do have a super chewer option for dogs like my little frenchie.

  • A fun treat for furry friends! Great variety and quality toys/snacks. Occasionally, a toy might not last long with a tough chewer, but the themes are always adorable.

  • Love barkbox! They are amazing and keep my Doggies so happy with treats and toys. The toys are amazingly high-quality and very reasonable.

  • I’ve used BarkBox for all my dogs and absolutely love it! The variety and quality of toys and treats are fantastic, and my dogs are always excited to see what’s inside each month. However, I’d love to see better collaborations. Some of the themes can be a bit cheesy, and I want my dog’s toys to feel like an extension of my style. With more thoughtfully curated collabs, BarkBox could be even more amazing.

  • My 60lb australian shepherd loves the treats and toys that come every month, and I absolutely love the packaging - a lot of love goes into the design and it shows. The toys are good for my dog because he's really gentle with his stuff, but I could see if more aggressive players would tear through.

  • Love the toys and they have the cutest themes! My favorites so far have been the Home Alone toys and the Space Jam toys! They are high quality and durable. My dog is very picky and also devours the treats. Would defiantly recommend.

  • I absolutely love BarkBox! It’s such a fun subscription for Flint, and he gets so excited every month when the box arrives. The toys and treats are always high quality and tailored to his size, which is a nice touch. Customer service has been fantastic too—they’re always quick to respond and helpful when I have any questions. It’s definitely been worth the investment for us!

  • Barkbox is the cutest idea ever, I love how they are themed so it makes it a fun surprise, but they are a bit expensive and my dog does not destroy toys as fast as needing a new box every month so longer subscriptions are better.