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Barkbox

4.3 • 285 Reviews

Barkbox delivers a monthly customized box of themed toys and treats for your pup.

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Barkbox Reviews

Best of Thingtesting4.3

Barkbox earns largely positive reviews for delighting dogs with creative themed boxes, durable toys (including Super Chewer options), and responsive, generous customer service, indicating the brand is good. Reviews also flag recurring weaknesses: some toys fail quickly for power chewers or feel too hard/loud, treats can be repetitive or upset stomachs, customization and themes can be rigid, and subscriptions can lead to excess toys or billing frustrations.

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  • 3mo ago

    My dog and I loved opening her advent calendar together! It was such a cute idea of bark box to make these. Some of the cookies were even shaped like little gingerbread cookies which was so festive and fun!

  • 4mo ago

    I purchased a 6-month prepaid package. At no point during checkout or in any confirmation email was it clearly disclosed that this would auto-renew. To be proactive, I set a reminder in month five to cancel. When I logged into my account, there were no upcoming orders listed and no visible setting to disable auto-renewal. Despite that, my card was charged $200 for another six months. I contacted customer service immediately — before anything shipped — and was told they would not issue a refund. The only option offered was to turn off future renewals. Charging customers without clear, transparent renewal disclosure — and then refusing a refund prior to fulfillment — reflects extremely poor business practices. Proceed with caution and monitor your billing closely.

  • 2y ago

    I haven't tried the subscription service itself, but I have tried some treats from the brand. The branding and design for these is stellar, but the ingredients are only okay. The price for these is fair. My puppy loves these, but she loves everything.

  • 3y ago

    I’ve had a subscription to BarkBox for about 1.5 years consecutively and my dog has received probably a dozen boxes from friends and family. The process is fun and simple to complete in terms of indicating your dog’s breed, age, preference or more snacks vs toys, and if they are a super chewer. I was pleased there was also consideration to any ingredients your dog may be allergic to so they will avoid those treats in your box. It’s also easy to update your preferences or pause the subscription. What was most enjoyable and well-done is the different themes each box has, sometimes it’s seasonal and sometimes it’s based on something else like, Scooby Doo. The toys have incredible detail and they have an excellent range of incorporating the spectrum of toy qualities, like crinkly, ropes, squeaky, toys in toys, and more. Their product design and research teams must be top-notch. I feel their pricing is also fair at about $25-$35 per month for a box that contained 2 full size treat bags, 2 full size toys, and 1 bone—you can also indicate your preference of treat to toy ratio. Their customer service is super responsive and it’s always a delight to get a birthday card in the mail from them for my dog. I’ve also revived promo codes from them as well. Highly recommend trying BarkBox or gifting it!

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What is Barkbox?

Barkbox delivers a monthly customized box of themed toys and treats for your pup.