Barkbox
4.4 • 249 Reviews
Barkbox delivers a monthly customized box of themed toys and treats for your pup.
Barkbox reviews
Reviews mention
- Variety of fun, inventive toys
- Quality treats loved by dogs
- Customizable boxes for different needs
- Themed boxes for added excitement
- Rigid cancellation and billing process
- Errors in box customization
- Excessive accumulation of toys
- Repetitive treat selections
Barkbox is a highly appreciated brand for its variety, customization options, and quality of toys and treats. The themed boxes bring joy and anticipation to dogs and their owners. However, the brand can improve its billing process and subscription cancellation, which some customers have found to be too rigid. There are also complaints about errors in customization and responses from customer service. Moreover, some customers find that the subscription can lead to an excessive accumulation of toys and treats.
AI summary based on Thingtesting reviews
249 reviews
All249Barkbox18Toys11Super Chewer Box + 1 extra soft toy (They never actually figured out how to add 1 soft toy to a super chewer box)7Pupbox2dog toys2dog treats2Customer service 1