Barkbox

4.3 268 Reviews

Barkbox delivers a monthly customized box of themed toys and treats for your pup.

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Barkbox Reviews

Barkbox reviews and discussion

4.29

88% of reviewers would recommend to a friend

Reviews mention

  • Excellent quality dog toys
  • Creative monthly box themes
  • Responsive customer service
  • Fun and unique treats
  • Inconsistent shipping times
  • Occasional poor customer service
  • High subscription cost
  • Limited customization options

Is Barkbox good? User reviews suggest mixed experiences. Many customers love the monthly excitement, unique themes, and high-quality toys and treats, making it a good choice for dog owners looking to spoil their pets. However, some users report issues with shipping delays, incorrect orders, and challenges with customer service. Overall, Barkbox can be a delightful experience for pets and owners, but potential subscribers should be aware of possible service inconsistencies.

AI summary based on Thingtesting reviews

268 reviews and posts

  • major BarkBox fans and have been subscribing since adopting our dog, Ellie, in October. She is such a special girl and it’s been all of our favorite day of the month waiting to see what her box has inside. Sometimes it can be a little disappointing to get the exact same toy with just a different themed print from month to month, but overall they have pretty good variety.

  • Love barkbox! They are amazing and keep my Doggies so happy with treats and toys. The toys are amazingly high-quality and very reasonable.

  • My family (including the pup) loves our monthly Bark Box delivery! We always get a plethora of clever toys, tasty treats, and an occasional surprise. The website makes adding on extras a little too easy, but I can’t regret spoiling my dog a little!

  • Woof. I gave a year’s worth of barkbox tons friend with the most adorable (and worthy) dog. Doggo loved it, but occasionally it seemed that the toys were better designed for humans to say ooooooh cute (we so did) than the dog to actually get long-lasting or complex playtime from. One great toy > a handful of toys, I think. It was a lottttttt of treats for one little dog, great for sharing. When I called to ask if I could switch to box every other month for that reason, BarkBox said no. Or cancel the subscription, also no. Later I learned I actually could have cancelled. Sooo buyer beware. I still would totally recommend Barkbox. But really be aware of the quantities of food/treat items that you’re getting and make sure your dog can use them all or you have enough friendly dog pals.

  • I ordered my bark box on November 28th and have not received it yet. When I did the help chat they told me it takes 2 to 3 days to pack and about 8 days to arrive in the mail. I should have received the bark box on Dec 9th if that was the case instead I was told my bark box was waiting to be packed. DO NOT ORDER BARK BOX . I believe it to be a scam.

  • They are a good company you need to be patient, I wasn’t so i am rewriting a review!! I give them 5 stars cause they took care of my problem right a way!! Thank you and I’m sorry for jumping the gun!!!!

    Received a free product from Barkbox
  • I haven't tried the subscription service itself, but I have tried some treats from the brand. The branding and design for these is stellar, but the ingredients are only okay. The price for these is fair. My puppy loves these, but she loves everything.

  • Don't waste your money. My mini doodle had the heavy chewer and wrecked the toy within 10 minutes. It would go straight to the garbage. You are paying for treats. The toys are choking hazards.

  • Hey pals! 🐾 Moses here, your joy-spreading, Fluffy Doodle, with the inside scoop on BarkBox – my monthly dose of happiness! Since I was a wee 3-month-old fluffball, BarkBox day has been the absolute best. The anticipation, the unboxing – it's like Christmas every time! Inside, there are pawsome toys, teething-friendly chews, and treats that make my tail do a happy dance. And guess what? My big sister joins in on the fun! Our unboxing moments are priceless and a bonding experience we both love. To keep things exciting, my humans are smart. We switch up the toys monthly, so no boredom, no furniture chewing – just pure doggy bliss. BarkBox, you're the reason for my tail wags and happy dances. Here's to many more joyful BarkBox days ahead! Wags and woofs, Moses 🐾✨ #BarkBoxJoy #FluffyDoodleApproved

  • I’ve had a subscription to BarkBox for about 1.5 years consecutively and my dog has received probably a dozen boxes from friends and family. The process is fun and simple to complete in terms of indicating your dog’s breed, age, preference or more snacks vs toys, and if they are a super chewer. I was pleased there was also consideration to any ingredients your dog may be allergic to so they will avoid those treats in your box. It’s also easy to update your preferences or pause the subscription. What was most enjoyable and well-done is the different themes each box has, sometimes it’s seasonal and sometimes it’s based on something else like, Scooby Doo. The toys have incredible detail and they have an excellent range of incorporating the spectrum of toy qualities, like crinkly, ropes, squeaky, toys in toys, and more. Their product design and research teams must be top-notch. I feel their pricing is also fair at about $25-$35 per month for a box that contained 2 full size treat bags, 2 full size toys, and 1 bone—you can also indicate your preference of treat to toy ratio. Their customer service is super responsive and it’s always a delight to get a birthday card in the mail from them for my dog. I’ve also revived promo codes from them as well. Highly recommend trying BarkBox or gifting it!

  • This company has gone above and beyond time and time again! We signed up for a temporary Barkbox subscription and Barkbox proactively reached out to check if our pup liked the first box. We were then able to adjust the second box quickly before it shipped to include less of what he didn’t care for. The toys have been very high-quality and I love that we can give the ones he doesn’t love as presents to our friends’ dogs during the holidays. It ended up saving me a couple of trips! For the price, it’s a great value!

  • I was most happy with barkbox because I was able to swap my box for extra toys while forgoing the treats. My pup was never much into the treats, but she loves the toys so it was win-win. Toys are super cute and I love the details they put in to make them extra silly.

  • I have no bad things to say about Barkbox. I used to get then for my dog when he was a puppy and destroyed toys. You can get toys of all durability. They come with cute little themes every month. You get two packages of treats which last forever. It's a good price for what you're getting. My dog would always get so excited for the box. We don't get them anymore because of our ENOURMOUS toy pile, not because he didn't love them. Would recommend.

  • Barkbox is always sending us innovative toys and yummy treats. The fun toys always make us smile and our mini Aussie loves playing with every toy we’ve gotten from Barkbox so far. We’ve received three boxes in total and feel like it’s a good deal. The pumpkin and honey sticks are a favorite.

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  • Such a fun surprise for your dog! The treats are nice, and the toys are ok. They usually only last a few minutes in my house, but the double stuffed toys get you another extra few minutes! Even the super chewer box wasn't quite tough enough for the true super chewers, but they would at least last over a week on occasion!

  • Wonderful Quality, Toys and treats never disappoint. Themes are a huge bonus and you have so many options. Not random surprise box of things you won`t use like some subscriptions. 10 out of 10

  • My dog absolutely loved BarkBox. The amount of things you get (both treats and toys) was well worth the amount spent. Their customer service is also a highlight - they were super helpful and very flexible. I bought a super chewer box by accident and they adjusted my box to be regular, sent toys to make up for the ones we got in the wrong box, and refunded some of my money for my own mistake. My dog loved both the toys and the treats, some toys lasted him well over the year. The price felt suitable and definitely was worth supporting the company. The cancellation process was quick and easy. I highly recommend BarkBox.

  • Not all the toys are higher end but most are. They also have such great add ons. My pups know when they see their bark box they get so excited.

  • This company goes above and beyond for their customers. If I have ever given a particular item less than five stars (each month you have the opportunity to give feedback on each item in your box), they reach out to make sure that the issue is addressed and offer solutions. The toys are adorable, the treats are fun, and the customer service is absolutely unmatched.

  • My dog loved it. There were toys, accessories and were treat. The latter are also full size too! The box also arrives around the same time each month. Definitely worth the money, to me. While customer service is lovely.