4.5
90% of reviewers would recommend to a friend
Away
4.5 • 1,375 Reviews
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4.5
90% of reviewers would recommend to a friend
Away earns strong reviews for durable, lightweight polycarbonate and aluminum luggage that glides smoothly, packs efficiently with compression panels and a laundry bag, and is backed by responsive, often generous warranty service; however, reviews also flag easy exterior scuffing/dents, occasional zipper/handle/wheel issues, divisive or cumbersome battery compartments, and ubiquity that causes bag mix-ups. Overall, Away is good and works well for frequent travel, but buyers should expect cosmetic wear and consider darker colors or covers.
AI summary based on Thingtesting reviews
The most durable suitcase I have owned. I love the color range as it’s always easy to find on the belts when traveling.
3y ago
Great products and lovely customer support. I see this as a big brand of the future. Definitely a fan over here!
The Away Carry-On is a travel game-changer. It glides with incredible ease, courtesy of its 360-degree spinner wheels, ensuring hassle-free travel. The extensive range of colors and unique collaborations on offer means that there's a design to cater to every aesthetic. The Away Carry-On doesn't just stand out for its aesthetics and convenience, but also for its sturdiness. Its robust hardshell exterior and efficient interior compression system make packing a breeze while ensuring your belongings are well-protected. This carry-on exceeds every expectation I had, from practicality and durability to style and innovative features.
I love my away suitcase, it's been durable and gotten me through many trips over the years. I have the large black suitcase and sometimes wish I got a different color because it seems like everyone at the airport has the same one
Reliable sleek luggage and super durable. Love the color selection.
My absolute favorite luggage ever!! The only bad part about Away luggage is you become addicted and want more!! I own 7 pieces in my family. The medium bag is perfect and so lightweight we never go over weight at the airport. I would recommend investing in the flex styles. Customer service and support are top notch!
3y ago
Worth every penny. I travel a ton for my job and was going through one suitcase after another with other brands. I never wanted to splurge on a suitcase but after getting so fed up after going through my 3rd suitcase in a year I bit the bullet and got myself the carry on and large suitcase. I’ve been using them on a monthly basis for my work and personal travel and haven’t had one broken zipper, loose wheel, dented shell or a scuff I can’t get out with magic eraser. So happy to not have to stress about a suitcase busting.
I have had an away carry on suitcase for several years and am still really enjoying it. I travel with it a few times a year and it has held up better than my previous hardcases. I have the soft pocket on the outside which is a game changer. The compression feature and laundry bag are great. I don't use the battery pack too much and some airlines make you take it out before it goes in the overhead bin. It can get stuck if you overstuff the suitcase. There's a lot more options on the market now than when I bought it, but I still think it's a solid contender.
I love my Away suitcases! I first got the carry-on size and fell in love right away. Not only does it look so chic, the way they designed the interior makes it so I can fit a 4 day trip worth of stuff in it! My husband always tries to use it so I'm going to have to add one to his Christmas list so he can have his own. I later got a checked bag size and love it just as much. This luggage is definitely worth every penny!
Feedback
They have great customer service and allow you to test the product for 100 days. No regrets here!
I love to travel! And as someone who travels a lot away has been such a great addition to my travels, it fits any overhead bin, very strong and durable, not to mention so aesthetically pleasing!
Just got the large for my birthday and I’m in love. These are so beautiful. I’m keeping mine out on display.
Really great bags and easy to get a replacement if something breaks. Not sure they’re the best you can get for the high price, but they’re definitely a step up from average!
I’ve had my Bigger Carry On for about 4 years now. This thing has been on countless trips - Spain, Costa Rica, The Netherlands, Hawaii, and lots of cities in between - and still works like new. I’ve influenced all of my friends to get one too. Obsessed is an understatement…
I have logged 15+ trips on my small carryon suitcase and through all the abuse it's taken, it still functions like it did out of the box. It has just a few scratches on it that haven't altered it's overall look.
3y ago
There is no point in getting another luggage set. Splurge and commit to AWAY. They are the best and just set you up for comfortable travel which really makes traveling so much nicer of an experience
3y ago
The amount of suitcases I have tried over the past 28 years is too many too count. After endless broken wheels, scratched outsides, broken edges and more I could not be more happy with my AWAY suitcases! I have the carry on and medium bag and I tell everyone I know to buy them. They are perfect for weekend trips, abroad trips and everything in between!! Get your self an AWAY bag!!
I have loved my away carry-on bag as someone who travels frequently. It’s well organized, extremely durable, and by far the best bag I’ve owned. I have to pay respect to the customer service and lifetime warranty program of away. I’m excited to buy the other sizes when they have sales because it’s more expensive than other brands. The lifetime warranty and durability makes it worth the steep price.
Feedback
This product‘s price point may not make sense for those who don’t travel much. With that said, it’s a fantastic brand and product.
Love this product, even love that they got rid of the mean CEO/Founder more. Me and my gf love the colors, and love the luggage tags. Also my mom has already bought another one. The wheels are whisper silent and the quality is great.
Feedback
I really only want better customization options, i think the placements/fonts look alittle tacky/corny. Maybe license some better type?
The design is functional and very aesthetic. I’ve been using my carry on since 2019 and it’s holding up so well. Whenever I clean it, it looks good as new. I no longer use the battery pack but it was convenient at some point.
Feedback
There are cheaper alternatives out there that can give the same functionality and aesthetic.
I purchased my first Away suitcase (the Bigger Carryon) back in 2018. I am still using this suitcase today. I absolutely love the quality and durability of this product. To give you a story, this suitcase made it through many trips I would make for work up to New York City. Countless miles across Manhattan, etc. It has stood the test of daily wear and tear (and then some). I have also used this bag as checked luggage. While the color I picked is light pink, I do find the suitcase to stain easily on the outside (when being checked, but every suitcase goes through this). The nice thing is that the suitcase can be easily wiped down and cleaned, good as new. I would never buy another suitcase from Away. I travel weekly for work and this is the only brand I trust to be durable enough to survive the many trips I take and large enough to store everything I need.
Feedback
Worth the money. I haven't purchased a suitcase since I purchased my first Away suitcase in 2018. I purchased two of the Bigger Carry On bags for my husband and I for a Christmas gift. We have not had to purchase any suitcases since. We love the brand and quality of product. I will always recommend this above others.