Away reviews and discussion

There is no point in getting another luggage set. Splurge and commit to AWAY. They are the best and just set you up for comfortable travel which really makes traveling so much nicer of an experience

I have loved my away carry-on bag as someone who travels frequently. It’s well organized, extremely durable, and by far the best bag I’ve owned. I have to pay respect to the customer service and lifetime warranty program of away. I’m excited to buy the other sizes when they have sales because it’s more expensive than other brands. The lifetime warranty and durability makes it worth the steep price.

Love this product, even love that they got rid of the mean CEO/Founder more. Me and my gf love the colors, and love the luggage tags. Also my mom has already bought another one. The wheels are whisper silent and the quality is great.

The design is functional and very aesthetic. I’ve been using my carry on since 2019 and it’s holding up so well. Whenever I clean it, it looks good as new. I no longer use the battery pack but it was convenient at some point.

I purchased my first Away suitcase (the Bigger Carryon) back in 2018. I am still using this suitcase today. I absolutely love the quality and durability of this product. To give you a story, this suitcase made it through many trips I would make for work up to New York City. Countless miles across Manhattan, etc. It has stood the test of daily wear and tear (and then some). I have also used this bag as checked luggage. While the color I picked is light pink, I do find the suitcase to stain easily on the outside (when being checked, but every suitcase goes through this). The nice thing is that the suitcase can be easily wiped down and cleaned, good as new. I would never buy another suitcase from Away. I travel weekly for work and this is the only brand I trust to be durable enough to survive the many trips I take and large enough to store everything I need.

I love my suitcase! This was my first hard suitcase that I've ever had and I've been convinced to never go back to soft suitcases. It came with so many cute extra accessories and features - laundry bag, a travel outlet pack, etc. Also, I got the battery pack and bag label which has been super useful!

Have the black carry on. Originally ordered the white bigger carry on and was nervous about bringing it on certain airlines/it getting dirty. Exchange was super easy. The compression part has broken twice on me and they’ve mailed me a new one free of charge both times.

I got an Away suitcase recently and have used it on a few trips. + really like the separate compartments so that you can have two more shallow compartments vs one large one + rolls pretty well when all 4 wheels are down + generally an attractive bag - the outside scuffs pretty easily, which is a bummer but doesn't impact the function - if you're pulling the bag on only two wheels, the one side will hit the ground pretty easily which is kind of annoying if you're wheeling the bag outside especially (potentially not relevant for some, but if you live in a city and need to walk to the subway to get to the train or plane, that may be kind of annoying)

Great company mission and overall product. Customer service is responsive and helpful, as well.

These suitcases are very nice, but I prefer Monos .

I expected great things from how much hype there was but for the high price I found other brands which offered much better quality products at better prices. They're not bad by any means but I felt like for backpacks especially they were super expensive for a bag which had no internal pockets or anything so opted for a different brand (Knomo) which I've been super super happy with.

I love my black away bag - so stylish and handy. I travel often and have hardly noticed any wear and tear. The inside compartments and straps also help me pack more than I usually need!

Great product. Been my go-to carry on suitcase since 2015. When certain airlines outlawed fixed external batteries, they upgraded my suitcase for free to the detachable design.

Bought a backpack from the NoHo location and the customer service was excellent. The bag is super high quality and I get compliments often!

Love my away bag. Sturdy & lightweight at the same time

It seems everyone traveling through JFK or LGA has the same suitcase as me — a classic, Navy Away — and I get why! It's super easy to pack, stuff to the brim, toss around, and all while looking sleek.

I love my AWAY carry-on! It's truly the best suitcase I've ever had. Each luggage item comes with a sponge to scrub away scratches or other external damage from travel. The quality is best-in-class and the compartments are optimal for organization.

I really wanted to like my Away luggage given all the hype, but it just didn't do it for me. The shopping experience was great, and I loved the look of the suitcases. Unfortunately, after one trip with my large carry-on, the outside was all scuffed up despite me buying the black color. I learned that I am not a hard-luggage kinda guy, as I didn't like having two equal sized compartments, because it means you need double the counter space to "live out of the suitcase" when you're travelling vs. soft luggage where the lid is at the top and can sit against a wall.

Love my away suitcase! My only issue is that they scratch easily and tend to look bad over time

Ok - so I wanted to like these but given the price and quality, it was really hard to justify how they are better than other roller suitcases. I had mine for a few months, and one of the wheels already became lopsided. I switched over to my Nomatic backpack, which is also a pain since its not necessarily a roller, but it works for all the travel I do. Also, now learning about the founder and the way she treats employees makes it hard for me to fully support this brand.