Thrive Market reviews and discussion

I used to have subscription with Thrive market but I have put to a pause right now. Their corrugated boxes are very cute designed and when you unbox it, you will see the name of the person who packed your goods. They pack everything in a very neat order which I very much like. The website let's you choose what kind of diet you or your family prefer and they suggest products for you. I liked browsing through new items which I wouldn't take in hand at a grocery shop. The only reason I stopped using them was because I used during COVID when we couldn't go out and I had my baby with me which was convenient for someone to make a delivery to my doorstep. Now post COVID, it felt a bit too luxurious for my lifestyle now but I love the brand's mission!

Overall, I like the concept and customer service; however, improvements are needed. When I entered my card details for the membership, it charged a different card on my account without notifying me that there was an issue with the card I provided. Normally, there’s an option to provide a different card, so I was upset that it used a card I did not authorize. Second, they failed to update me that my price match link did not work, which resulted in me waiting unnecessarily. When I contacted customer service, I received a $5 Thrive credit, but by then, the price of the oil I wanted to purchase had gone up by $7. While the price match eventually worked after I provided the link, the lack of status updates was frustrating. That said, I think the price match system is great when it works. I also don’t think it’s fair that the "$60 gift" isn’t revealed until after signing up for the membership. Lastly, I will not be keeping my membership, as there isn’t enough variety, particularly in options like frozen fruit.

I am so upset after purchasing a 12-cup alkaline water pitcher and 2 months later can not find a replacement filter for it! Thrive Market doesn't list a phone number to call and their "chat" feature is with an AI bot that didn't understand or answer my questions. I googled Thrive Market and found a phone number and did verify with Tyrone at Thrive Market that they don't sell the replacement filters. He said Target and Walmart sell them, but I searched both stores and their websites and they do not. Tyrone gave me a $10 credit to use on future purchases, but I'm turned off to that company now!

Great service! Love their products and reliable shipping!

I love Thrive Market. It's given me the opportunity to try so many new products. As a vegetarian, I love a place that offers so many vegan and vegetarian items and makes it easy to shop based on diet, like Keto, Paleo, and even Whole 30. I don't usually order products in glass bottle for delivery since they are never packaged well enough but not with Thrive - Thrive has the best packaging and I never worry about getting broken bottles in my shipment. Thrive prices are highly competitive. I've recommended them to many friends.

I am subscribed to Thrive Market and though I love the convenience of getting some things delivered, I really don't know if it is worth the money. A lot of it is not cheaper than grocery stores near me and the variety changes a lot. The Thrive Market brand is also not all that much cheaper than name brands on their site. I only like this for the convenience of not carrying cans around.

I think Thrive market has a great selection of items but is probably not necessary for anyone who lives close to a Whole Foods or similar type of market. Occasionally they do have great sales on certain items that I'll take advantage of but personally I don't use it as my go-to for my regular weekly groceries because I can find most of the items in stores nearby.

I like the veggie pastas that thrive market has but I feel like everything is always out of stock? I've been trying to place an order for months and everything I want is out of stock. Its really not that convenient when you cant get the foods you want.

I got a month of Thrive Market because I was genuinely curious about what was being sold... I didn't love that they don't let you browse before purchasing but I get it. I didn't really see a big price difference in any of the foods I normally get so I've decided to cancel and just continue grocery shopping normally. To me, it wasn't worth it, but maybe in bigger cities than Nashville it would be.

They honestly have a really great selection of products and I enjoy being able to explore the brands on here. The annual subscription is worth it in my opinion if you are someone who likes being able to easily shop those newer CPG health brands. Some of them aren't easy to access IRL or you have to pay shipping to buy through their site so thrive market consolidates it which does make it easier and worth it if there are multiple products you like.

I'm really on the fence about this company. I first went on the website just to see what products they had on their page but I couldn't unless I had a membership. A membership is 12 dollars a month which is a lot for a college student. I made a membership just to give it a try. They have some great products that are pretty marked down. But it really is a place to just to get snacks. Another tidbit to keep in mind is, it's a little difficult to cancel your membership. You can't cancel it from your account, you have to do an online chat with customer support. Even then when you ask to cancel they offer you deals to keep being a member. I tried to cancel my membership just because I don't have the money right now as a college student, so they offered me a two months free membership fee. Which I am not complaining about at all. I just think that it could be a little annoying to anyone just trying to cancel their membership and not wanting to go through all the negotiation.

Thrive market is a useful way to order, or try, new grocery items. I received a free membership when I signed up using my student email. The items are packaged well and prices are reasonable. Back when I was living in California, I didn't use this service as much because I have similar grocery stores, such as Sprouts, near me. Now that I'm moving out of state for school, I'm using it much more because the grocery stores near me do not carry many options for my dietary preferences.

Always have a good experience buying through thrive. Recommend for convenience and access to really great healthy brands!

Thrive Market is great. This is the place where you can get Rosey (store brand) cleaning/laundry products. Rosey has been getting consistently good marks in product tests and I personally have good experiences with their dish and bathroom products specifically. I discovered Thrive because I order a lot of my pantry items online and personally lean into less-processed, fewer ingredient foods. Thrive offers a lot of options on this front, in addition to numerous vegetarian/vegan options and (if you have food sensitivities) gluten-free, nut-free, dairy-free, etc. options. I've used them for a few years, and I appreciate that they're constantly expanding their offerings. They even have a handful of body products that I really enjoy. The best thing of all is that the discounts they provide are real. I price compare regularly for pantry and beauty staples (and I don't go cheap!), and you can save quite a bit of money by shopping through Thrive instead of a big box store or even the brand website. Also, Thrive brand grocery has been consistently good quality for me. They also give you the option to donate a percentage of your savings on each order. I always default to 50% -- it's a very convenient, reliable way to pay-it-forward.

This online grocery delivery service aims to replace regular trips to the supermarket, yet they don't stock many basic necessities that shoppers need. I found myself still having to go to my regular grocery store in addition to ordering from Thrive Market. The selection lacks many common grocery items and pantry staples. While they offer some specialty and organic products, you can't solely rely on Thrive Market for all your household needs. I had hoped it would be a true one-stop shop to replace my normal grocery hauls. Unfortunately, the inventory gaps forced me to continue shopping at brick-and-mortar stores regardless of my Thrive Market orders

Great selection of products in the gluten free space and tons of “healthy” snack options, with the convenience of orders shipped straight to your door. Despite the convenience and wide array of options, a lot of what Thrive Market advertises as super discounted products are actually cheaper at my local grocery stores. Price matching is available through Thrive Market, however, it’s not worth the hassle in my opinion. Overall, if you want that convenience-factor, sure it’s nice, but you’re not saving that much money when you compare to products in store.

I’ve been a member for a few years. I enjoy the variety and trying new items. However they’re out of a lot of items often. That makes it difficult to get what you’re looking for.

Overall I had a decent experience with Thrive, but in the end, it just wasn't worth the cost of membership. I found a few brands and products I liked here, and they typically were at a slightly lower cost than my local store, but overall I just wasn't interested in a lot of the "health" foods and trends they tend to specialize in. I will say the shipping was extremely fast (often next day or 2 after purchasing).

I have been using Thrive for about 2 years now and I have found so many great brands and they offer wonderful discounts too! I buy pantry staples, snacks, and household cleaners from them. Their prices are often better than Amazon and they have a fantastic selection. I can't say enough great things about this company!

Love Thrive market! So many high quality products at a great price point. Paying a membership kind of sucks but it's worth it if you use it enough.