3.69
68% of reviewers would recommend to a friend
Thrive Market
3.7 • 42 Reviews
•
3.69
68% of reviewers would recommend to a friend
Is Thrive Market good? The reviews suggest mixed opinions. Thrive Market offers convenience and healthy product options, which many users appreciate. However, some reviews highlight that the prices are not always competitive with local grocery stores, and the selection may lack certain basic necessities, causing customers to still rely on traditional shopping. This makes Thrive Market suitable for those prioritizing convenience and specific dietary needs, but it may not be the best choice for everyone.
AI summary based on Thingtesting reviews
Overall I had a decent experience with Thrive, but in the end, it just wasn't worth the cost of membership. I found a few brands and products I liked here, and they typically were at a slightly lower cost than my local store, but overall I just wasn't interested in a lot of the "health" foods and trends they tend to specialize in. I will say the shipping was extremely fast (often next day or 2 after purchasing).
Feedback
Just not for me. The membership made me feel pressure to buy from them even when I found many of these brands at my local store (albeit for a higher price). I would have preferred being able to pause or cancel my membership on demand vs having to chat with a representative (who of course is pushing me to renew my membership). I would also have preferred more items focus on sustainability rather than diet trends.
I have been using Thrive for about 2 years now and I have found so many great brands and they offer wonderful discounts too! I buy pantry staples, snacks, and household cleaners from them. Their prices are often better than Amazon and they have a fantastic selection. I can't say enough great things about this company!
Feedback
No complaints, I will continue using. A staple for my household!
Love Thrive market! So many high quality products at a great price point. Paying a membership kind of sucks but it's worth it if you use it enough.
I’ve ordered from them a couple of times. Very good selection and love that everything is geared towards being clean and organic and healthy. However one of my orders when it arrived, one of the balms was leaking and all melted so it was unfortunate. I think it’s because shipping took quite a while and considering it was summer, it was bound to have melted when there was no cooling type of packaging … I reached out to customer service and they handled it well and just sent me a replacement.
I have been using Thrive Market for a few months now, and I can't say it's worth it. I think there's too many hidden fees that kind of cancel out the mark-down prices. Also, it's important to note that some of the markdowns aren't even that great, like a 5% discount isn't that great. I have summarized the pros and cons in the feedback section, so I won't ramble on anymore, but I will warn with a few more things. 1. I was missing an item with part of my order, and I needed to contact them to get refunded. The customer support was great, but I needed to go out of my way to have a phone call, which was a huge inconvenience for me 2. I had a problem cancelling autopay on two items, on both the app and my laptop, and needed to contact customer service to help me with that, which was also really annoying 3. Some of the items have an order minimum, and I wanted to get marshmallows, but needed to purchase FOUR BAGS of marshmallows, which is actually ridiculous. Now I'm stuck with way too many marshmallows. Overall was not worth it and would not recommend.
Feedback
Pros: - Packaged extremely well, even with fragile items - Fast delivery time (~2 days) - Good customer service - Good branding and marketing - They have a large database offering popular healthy brands and some niche brands too - Simple user-friendly interface on website and app Cons: - Annual membership fee of $59.95 per year - Order minimums (ranging from 2-4 items needed of the same item) - Free shipping only on orders over $49+ (otherwise costs $5.95 for shipping) - Wine box only has free shipping on orders over $79+ (otherwise costs $13.95 for shipping) - Frozen box has a minimum order amount of $65 - Frozen box only has free shipping on orders over $120+ (otherwise costs $19.95 for shipping) - Some items can only be discounted when placed on Autoship - Their price match guarantee is not worth the extra effort it takes to reach out and tell them about a lower price at a different store - Free gift items with every purchase, but only when order total is over $49
1y ago
Thrive provides a lot of convenience, and the types of product that I love-- but I wish they had a better variety of international/ethnic ingredients that I have a hard time finding at the grocery store. A lot of the time, I think "I should just do a pickup order at the grocery store" and it saves me money over thrive.
I enjoyed the convenience of the delivery to my door. Great for restocking pantry items and finding new brands to try. Giving it a lower score because it is not as all encompassing of a grocery service and I found myself still having to get a lot of my food from elsewhere. Additionally it was a bit difficult to cancel my subscription when I was done.
Overall I love Thrive Market. They have a lot of good, quality house brand items as well as a large selection of other food, pet, and household products. I'm happy they've expanded to offer frozen foods but would like to see this continue to grow with more vegan options. I just wish they would offer refrigerated items – maybe one day?
2y ago
I found that almost all of the products in my box left me unsatisfied. I only gave the box three tries. I'm sure there are some great products available it just didn't fit with my taste.
I enjoy Thrive for the snacks. There have been several times that what I have in my autoship is not available. A good variety and love that you can sort via dietary preferences. I've tried a few new items (probiotic sodas, that I honestly use for a mixer) that I probably would have never found!
Feedback
If you can get a referral code to try some stuff out before having to commit to the subscription but honestly it's not too expensive considering the value of the products they provide. They make it really easy to skip or move your ship dates too!
2y ago
This would be great for me if I didn’t live in Southern California. I can get most things available on the site at my local Sprouts for about the same price. Not worth the money for me. If I ever move somewhere with less access to healthy grocery options though, I would sign up again.
Feedback
The pricing is consistent with the pricing of products at my local Sprouts. I’m not actually saving money with my membership
2y ago
I tried brands that I never even heard of! The price is affordable and the package comes as often as you want. It's personalized with the person's name who packed it.
A nice and convenient way to order and receive “healthy” staples and snacks. You do pay a membership fee but get a huge variety of products to choose from and they are delivered so quickly.
Was a member for over two years.
Feedback
Love the idea, love the concept but do not like that I have to pay a subscription fee when I can grab the same food s at my local health foods market down the street with the exception of thrive branded products. Drop the fee and I’d be a regular customer.
1y ago
I love their selection of products, and it has been growing over the years, which I appreciate. Unfortunately, I don't use it as often since I still need to buy fresh veggies at Whole Foods and often end up buying what I need there. But if you are looking for better pricing on some items, Thrive Market often has very competitive pricing compared to other stores. Customer service is impressive.
1y ago
Found some things that I liked and the Prices were kind a high if you couldn’t work the deals they have available. Wasn’t really for me. Sent a note resigning my membership. Months later they charged me again for membership. Squawked and complained but they gave me 1995 off out of 50 bucks. Made sure they knew that I didn’t ever want to deal with them again, and that I was totally out of their customer base. They acknowledged this and wished me a good day. Nearly a year later I checked to see if they were going to screw me out of my money again, and they were planning on it! Good thing I didn’t trust these crooks. I took a picture of the note saying that I am free from their grip. Highly recommend you just stay away and look somewhere else for your good food. Period
1y ago
This is the worst customer service you can ever talk to about canceling your subscription! That is all I wanted to to! Instead of understanding that I just wanted to cancel my membership she was try to sell me on different membership lower membership prices! The throw in 20% off or another 45% off. It's I don't care about anything of that. I clearly told her I made the account to see what kind of products they carried. I thought I canceled it back in 2020 right after I made the account. She still didn't care and just made it hard and difficult to gut simply cancel a stupid subscription! Why make that difficult! Definitely does not make you want to come back in the future!
2y ago
Thrive market had so many healthier food choices and the prices really are the best i can find. I received a box of my favorite food every month. Can't live without them!
2y ago
I love Thrive Market! I procrastinate grocery shopping but with Thrive I don't have to worry. My pantry staples arrive when I need them.
2y ago
I love the company’s mission but personally wasn’t ordering frequently enough to justify the membership and potential cost savings.