The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Effective acne-clearing serums
  • Hydrating, lightweight hyaluronic serum
  • Powerful exfoliating acid treatments
  • Minimalist, reliable packaging
  • Occasional sticky serum textures
  • Harsh actives for sensitive skin
  • Pilling under makeup occurs
  • Inconsistent retinol performance

The Ordinary earns strong reviews as effective, ingredient-forward skincare that improves texture, hydration, acne, and clarity—standouts include Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, AHA 30% + BHA 2% Peeling Solution, and Squalane Cleanser—while minimalist packaging appeals. Reviews also flag downsides: some formulas feel sticky or pill, actives can be harsh or confusing to layer, certain products (retinols, vitamin C, hair care) underperform for some, and a few report irritation or breakouts.

AI summary based on Thingtesting reviews

2,522 reviews and posts

  • Good affordable skincare options for people with specific skin concerns. I use the glycolic acid as an exfoliant for my scalp.

  • The reasonable price point makes the Ordinary a great place to try out different actives if you're not sure what works for your skin. I don't think you're getting the most elegant formulation, but you do very much get what you're paying for if you don't mind the no-frills experience.

  • Love the clean products that are an unbeatable prices

  • I first product of The Ordinary skin care line was the Glycolic Acid 7% Exfoliating Toner. Let me just tell you that I noticed a difference within a few days. My skin seemed smoother, tighter, and brighter. I am now going to try the duo (Resurface and Hydrate) set. Wish me the best!

  • I love love love both the Granactive Retinoid Emulsion 2% and the Hyaluronic Acid 2%. Using them for years now. The Granactive Retinoid is a perfect dupe of Sunday Riley's Good Genes but a mere fraction of the price. Use the retinoid 1 to 2 times a week at night and your skin will be softer, smoother and more even toned. The hyaluronic acid is also much cheaper and just as effective as compared to other brands. If you are using another brand, stop and switch to The Ordinary!

  • I’ve been using The Ordinary products for a while now, and I’m beyond impressed! The brand is a lifesaver for anyone looking for quality skincare without breaking the bank. Their serums, like the Hyaluronic Acid 2% + B5 and Niacinamide 10% + Zinc 1%, are absolute staples in my routine. My skin feels hydrated, smooth, and noticeably brighter! What I love most is how transparent they are about ingredients—you know exactly what you're putting on your skin. Plus, the minimalist packaging is sleek and eco-friendly. Whether you’re new to skincare or a seasoned enthusiast, The Ordinary has something for everyone. If you’re looking for effective skincare that won’t empty your wallet, this brand is a no-brainer. Highly recommend!

  • I like the price point on these products. It makes it a lot less painful to the pocket to be able to try a variety of different lotions and serums. I have found that the products themselves are very nice and I appreciate that there are ways to recycle the packaging.

  • Affordable high quality skincare products that are focused on the ingredients themselves rather than the packaging. recommend.

  • I love how "clean" the marketing is, mostly. It says exactly what it is without adding any froofy names. That said, it could also be that I just don't know enough about skincare, but the products I've tried have not been for me.

  • I liked the serum and I think it worked a bit but theres not much more to it.

  • HUGE fan of The Ordinary and their beyond affordable price points while still maintaining ingredient integrity. I've used an array of their products but found the Hyaluronic acid and Niacinimide serums to be the most effective within my daily routine. This is one of those cases where you don't need to sacrifice the right ingredients because you can't afford the skincare line -- and in this market, that's greatly appreciated by your everyday consumer.

  • I tried to get into the hype. There is nothing *wrong* with these products. I like the basic moisturizer most. But I genuinely believe you can find better products individually from other places. I do love their breakdowns on mixing different chemicals, and what they do - it's super informative, and makes for a good shopping experience.

  • not sure how this skincare compare to thousand others.

  • The Ordinary High-Adherence Silicone Primer is a great option for those looking for a primer that creates a smooth, even base for makeup

  • Overall, I like The Ordinary. It always surprises me how affordable their products are, but not all of their products are as high quality as higher-end skincare companies. However, I am obsessed with their High-Adherence Silicone Primer. I've been using it for years and it's the perfect combination of light and tacky.

  • The ordinary is known for the novelty of its scientific approach and affordable pricing but I definitely feel like the products are a bit hit or miss. The niaciminide was a holy grail for me for a while, but I've tried the glycolic acid, azelaic acid, and some other products that I didn't really see any results with.

  • Affordable, effective skincare BUT you have to know your vitamins and chemicals. While The Ordinary can seem intimidating, it forces you to better understand what you are using on your face and why. I use a Hyaluronic Acid from TO and it is really helping my dry skin. Years ago I purchased a Vitamin C product that made me break out, and they gave me a full refund. Skincare doesn't need to be expensive to be effective and I think The Ordinary proves that.

  • I love that the ordinary is super affordable and their products work super well.

  • The first product experience I had was using the hair growth serum, within the first week I noticed my scalp healthier and some baby hair popping out. From hair care to skin care, the ordinary has been there for me!

    Verified purchase