I used to find their products a bit hit-or-miss but recently have been really loving more and more of them. They're sturdy, easy to assemble products that help declutter small spaces, and they're actually affordably priced, which is hard to find with home goods. I love that most of them are metal and wood; it's a beautiful, simple look. I recently redid my pantry and am using a few of their storage carts, which have made a huge difference. I had a minor issue with one item recently and their customer service was incredibly kind about making it right, too.
The only issues I've had with them are products that aren't quite the size I expected, based on their photos. I'd just double check that things are gonna work by measuring if you have any concerns about anything.