Simplehuman reviews and discussion

4.4

91% of reviewers would recommend to a friend

Reviews mention

  • Sleek stainless-steel aesthetics
  • Durable construction longevity
  • Odor-sealing trash can design
  • Thoughtful, ergonomic mechanisms
  • Expensive proprietary liner system
  • Finicky electronic sensor components
  • Awkward hinge and crevice cleaning
  • Limited recycling compartment capacity

Simplehuman earns strong reviews for durable, thoughtfully engineered home essentials—especially trash cans, mirrors, and soap dispensers—that look sleek, contain odors, and simplify daily routines, so yes, the brand works. However, reviewers flag drawbacks: costly proprietary liners, occasional failures with electronic soap pumps and sensor cans, sustainability concerns, and mixed customer service experiences.

AI summary based on Thingtesting reviews

140 reviews and posts

  • When it comes to Simplehuman I am a big fan as they make high quality product that lasts for years. I have several at home. For one, I already had this exact same toilet brush with a caddy. After many failed tries for my boys restroom, I finally decided to toss their old ones out and get the same one as my husband and I have based on our experience and quality all these years. Between the 2 colors they all picked the black color version as it matches the stainless steel look in their restroom. Love the modern look, color combination and quality. It really doesn't a fantastic job cleaning the toilet bowl and we love the magnetic part where it connects to the caddy. What a difference did we see in our boys restroom! The bristles are high quality and reaches well all the angles we need it to. It's not flimsy like the old ones were and sturdy. Highly recommend! Well worth the value.

  • I love this trash can! The size is perfect for small spaces, and it looks so clean and sleek in white. The lid works smoothly every time and it’s super easy to change the bags. The quality is amazing, just like all simplehuman products I’ve bought. Definitely worth it!

  • The automatic foam dispenser is such a simple luxury. You can fill it with your foam soap of choice, and they offer adjustable parts to control how much comes out. Charging it is simple and quick (~15 min?). The only drawback is, sometimes it is activated by steam (you're draining pasta in the sink and the dispenser is accidentally activated above the sink). C'est la vie. It's still worth it.

  • While the mirror is rather expensive I must say it is superior to any other makeup mirror I have used. After one use I was hooked. I can not imagine doing my eyebrows with any other mirror now as this one allows me to see and pluck even the baby hairs to get the perfect look.

  • I own a tension arm paper towel holder. It's perfectly weighted and makes it very easy to dispense paper towels. It's also easy to clean and even though I've had it for over 5 years and it's still like new. There's not really much more to say - I'd recommend!

  • I love SimpleHuman products! I have used their dish rack set up in many different places. It’s been a game changer! I lived in a microstudio and this really helped maximize the tiny counterspace. Allowed me to hand wash items and let them dry. It’s well designed and lasts a long time! They have nice garbage cans with a sleek style and the hand dispenser for soap is a lot of fun too.

  • This is my fourth SimpleHuman purchase—the countertop trash bin. Others include: the kitchen trash bin and a smaller trash bin, and just ordered the napkin holder. Clearly with this being the third purchase, for a relatively expensive brand when there are cheaper options—it must be something. The material finish for each piece is beautiful—high quality stainless steel, with zero tarnish. Easy to clean and doesn't track fingerprints. Each item is definitely pricey—you can certainly find it for cheaper—but early investment into products that you use/see/access every day, has proved to be worth it in the case of this brand. The nit that I do have, is the specially sized custom bin liners that come through this brand—while its certainly a smart idea, as a long-time purchaser there has been a minor decline in the quality i.e. "thinness" of the liners (which, in all fairness are still stronger that most other general liners on the market today) - so, I hope the brand takes notice and revises their product, especially given the premium price associated with bin liners too!

  • I appreciate the minimal, functional products that Simplehuman provides. Currently, we own a trash can, shower caddy, soap pump(s), and a few other products...no complaints!

  • You know those times when you're getting ready for work in the morning, maybe you're in a rush, and suddenly you're looking at yourself in your car's visor mirror and realize your makeup ISN'T blended (my makeup people, you know the feel)!? I figured I needed better lighting and my bathroom light wasn't cutting it. I wound up purchasing a Round Simplehuman Sensor Mirror. The mirror advertised color correction and different settings for brightness (daylight, candlelight etc). Between the magnification and bright lighting, my makeup has been FLAWLESS!!!! However, please be aware! These babies are all magnified, so heads up if you're someone who obsesses over stray hairs and pores.

    Feedback

    My particular model requires a phone to adjust brightness. I typically don't change it, so it's alright, but it's quite frustrating to need to access your phone every time you want to look at a mirror. There's also some connectivity issues with wi-fi. Some touch settings on the mirror itself would work better.

  • Great products! Well made and beautiful. I have the two garbage cans that have lasted over 8 years each. And they look nice! Additionally both durability and class to my kitchen. Best part is they and their bags can be found in almost any good department or hardware store. Definitely recommend the brand!

  • We recently bought the Simplehuman dual compartment step can and have already gotten numerous compliments from friends. Love that it can store both our recyclables and trash in one elegant container and the removable bucket makes for an easy disposal. I also feel like I am recycling much more with them combined in one can. Highly recommend.

  • I love your trash bags and can! The bags have never broken or leaked! They hold 2-3 bags of the name brand bags! Therefore lasting a lot longer before replacing. Your trash can leaves the stink out of my house and is easy to clean!! I HIGHLY RECOMMEND THESE PRODUCTS AND WILL BUY YOUR PRODUCTS AGAIN!!!!!!

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  • I have purchased a lot of products from this company and have been pleased with most of them, but now after this experience, I will never purchase another one of their products. I purchased a wall mount sensor mirror and it was great, until a year after the warranty ended. Now the arm doesn't hold up the mirror and it droops, so that it's unusable. I am very careful with everything I own and there was nothing to cause it to break. I then googled how to fix it and was unable to find any instructions on the internet, so I contacted simplehuman to ask how I could fix it myself. They replied:Thanks for reaching out to Simplehuman. I'm sorry to hear you're experiencing issues with your product! It seems that the arm of the item is defective and needs repair, however, per checking, it seems that based on the serial number you provided, the item is already out of the 5-year warranty. If this is not the case, please provide us with the proof of purchase to further proceed with the claim. This way we can verify if the item is indeed within the 5-year warranty period. In the absence of proof, I could offer you instead a 20% discount code that you can use towards your future purchases. I answered: Thank you for your reply. I believe the mirror is six years old, so it would be out of warranty. This is why I contacted your company to provide me with information as to how I may fix it myself. There is nothing on your company’s website or on the internet discussing such failure in these mirrors. I’ll add that I’m very disappointed that the hardware has failed on an item that is not easy or inexpensive to install. And this was their response: Thanks for reaching out to Simplehuman. I sincerely apologize for the inconvenience. However, it is not actually something that we are able to share as it is actually up to the assessment of our technicians. The process is that it is usually sent for repair but it may be two things either, they can be able to repair it or it is not something that can no longer be fixed and a new item is needed. So now I would need an electrician to remove the mirror from my wall and then purchase a new one for $200-20% and then have another electrician install the new mirror. So disappointed in their customer service.

  • I love the design of their products. I have had two different versions of their garbage cans and they are great quality and design. They have lasted for multiple years with no complications. Great way to organize the recycling and garbage separately.

  • Simplehuman products are fantastic! The design is sleek and functional, and everything feels really durable. Whether it's their trash cans, mirrors, or soap dispensers, they’re built to last and make everyday tasks a lot easier. I love how well thought out the designs are, from the motion sensor features to the simple, stylish look. Definitely worth the investment if you want high-quality, practical home essentials!

  • My wife made fun of me for buying a SimpleHuman garbage can. I had read the reviews and when I saw it at Target, I put a garbage can in my cart. Needless to say, the garbage can was a hit! My wife loves it now too 😀

  • There are so many things that I love about Simplehuman's products - in my dream world, I live in a SimpleHuman optimized home. Some of my favorites from their line: - Trash Cans: their step can trash cans are so high quality. They live forever. Mine has lived through multiple moves (and we all know how moving bangs stuff up). Only "con" here is that you have to use their fancy trashbags, because their liner inserts are weirdly shaped. I found an off-brand company that sells them on Amazon for cheaper though, so that's my hack to make life easier. - Sensor Mirror: One of those weird simple pleasures. Wireless and if you have it turned on/charged, it lights up when you approach. Great for tweezing, perfecting your eyeliner, etc. - Sensor Soap Dispenser: I hate cleaning the gross sticky soap that accumulates on the side of your hand-pump soap dispensers and dish soap dispenser. This totally alleviates that frustration and keeps things looking clean in my kitchen/bathrooms. TLDR: Their stuff isn't cheap, but it truly does live forever, optimizes some of life's little inconveniences, and can help you live more sustainably! Only docking one star for the fact that trashcan liners can be somewhat of a pain.

  • You can't beat the quality of simple human products and for that reason alone, I will always buy simple human products.

  • Simplehuman products are definitely on the pricier side, but they’re worth it for the quality and durability. Their sensor trash cans, in particular, are a game-changer—they work smoothly, are super hygienic, and the design is sleek and modern. I also love their mirrors, which have great lighting and magnification for getting ready. The only downside is the cost, but if you’re looking for products that will last and add a bit of luxury to your daily routine, Simplehuman is definitely worth considering. I’d give it a solid 4/5 due to the price, but the functionality and design make it a worthwhile investment for many.