4.34
Best of Thingtesting #5 in Candles
85% of reviewers would recommend to a friend
4.3 • 35 Reviews
PF Candle Co sells a range of home fragrance products such as candles, diffusers, and room sprays.
4.34
Best of Thingtesting #5 in Candles
85% of reviewers would recommend to a friend
Reviews mention
P.F. Candle Co.'s products have been praised for their amazing and diverse scents, high quality, reasonable prices, and longevity. The candles burn evenly and the company offers other products like incense and reed diffusers that are also loved. However, there are complaints about the weak throw of the candles, and some customers have received products with physical defects. There's also a desire for more variety in vessel styles.
AI summary based on Thingtesting reviews
35 reviews and posts
2mo ago
Some decent products but way overpriced and customer service is definitely sub-par.!They sent me $200 worth of...damaged...candles with oil running out of the candles and outside over the jars and all over the rest of the packaging. I sent them photos of the majority of my purchase and they replied back about how the candles should still be usable after cleaning them up but not to ignite them until all of the oil was cleaned(?!). I just asked to send them back for a refund and they told me they don't pay for return shipping. So now I'm stuck with damaged and potentially hazardous candles plus $200 down the drain.
Alyx T
Hi Dave, we're so sorry that your order was damaged in transit during the summer heat – it can definitely be challenging to ship candles during the warmer months. Still, we're glad our customer care team could resolve this for you over email and fully refund your order. Please don't hesitate to reach out to us at [email protected] if there are any additional ways we can make this right for you – our offer to replace your products is still on the table if you change your mind. Thanks so much for your understanding.
2mo ago
Don't buy the candles. They have NO smell. I bought the standard and my sister bought the extra scented one and both of us have barely any smell. The room spray and diffusers are awesome.
Alyx T
Hi Courtney, thank you for your review! So glad to hear you love our room sprays and diffusers, but we'd love to hear more about your experience with our candles and see how we can make things right! Please feel free to email us at [email protected], our team would be happy to take care of you. Thanks again!
10mo ago
P.F. is one of my go-to candle shops for myself and gifts for others. High quality candles for very reasonable prices. I like more woody, herbaceous scents and Teakwood & Tobacco, Golden Coast, and Amber & Moss are some of my favorites. I love their incense and their hand soap has such a luxurious feel to it.
I love this brand. I hit up their Echo Park Shop once a month for the usual: large teakwood candle, regular size; ojai lavender, Los Angeles, tonic candle. My girl friend never leaves without incense sticks, match books and car air fresheners. It’s the perfect chill life style brand that is made locally in So Cal and high quality. Love them. Love them!
2y ago
I’m addicted to every single scent they create! Their candles have a lot high quality scents that linger even after extinguishing the flame. I also really love the incense cones, room sprays, and reed diffusers as they help to add an extra scent layer in my apartment. My favorite scent is the Electric Surf as it smells like a summer day on the beach but also really clean.
The scents are SO GOOD but the throw is nonexistent. I ordered one of the candles after smelling an unlit one in store and falling in love with it but I can barely smell it at all, even up close. The candle I purchased also came with multiple holes in the top - seemed like a botched pour.
Alyx T
Hi Alexandra, thanks so much for sharing a bit about your experience and for trying out our scents – our team is always available to help make things right for you if you didn't totally love your candle, and we can be reached at [email protected]! Please reach out and let's see how we can help!
10mo ago
favorite candle company! as basic as it might be…. their pumpkin spice candle is my favorite scent of all time.
Their rose and sandalwood candle does not smell strong at all-in fact it has no scent when burning
10mo ago
Beautiful, simple, and amazing smelling candles.
Alyx T
Hi Matthew, thanks so much for the love! We appreciate your support and hope to continue making scents to enhance your atmosphere. Have a good one!
9mo ago
My favorite, and most repurchased, candle brand!! The amber & moss scent is soooo good and it never gets old. The candles burn well and don't tunnel nearly as much as competing brands, in my opinion.
Alyx T
Hi Claire, thanks so much for reviewing our brand and for loving Amber & Moss! We appreciate you supporting our independent business so much. If you ever need a scent rec or have questions about our products, feel free to reach out to our team :) Take care!
9mo ago
Wonderful scents! Oil diffuser lasts a long time
1y ago
The reed diffusers are great, fragrant but not overwhelming. I use the Amber & Moss scent because it makes every room smell so fresh! I wish they had just a few other vessel styles to choose from though, because it's a specific style.
10mo ago
I Love their candles, they smell amazing, burn evenly, and last so long. I am admittedly not a huge candle burner, but I bought three candles two years about and I have 1/3 left now. The Incense and reed defuses are more my speed and also amazing. I prefer the smoky aroma of incense to the fragrance of candles I will definitely buy this again.
Smell very lovely. I appreciate that they have a good range to their scents & so many scents that are more unique. I like the packaging. They are good quality. Luxury candles that project pretty well. Really good quality air fresheners.
Aesthetically, these are some of my favorite candles for the fall. The brown and amber glass makes my space feel really autumnal in a region that doesn't have changing leaves and cool weather. The scents are really nice and natural, I love these candles!
There is nothing particurarly wrong with these candles, but there is nothing particurarly great about them either, and for the price, I would expect them to be great. The scents are alright, but nothing revolutionary. The packaging/jar + sticker are not my style, and for the price, I would expect something a bit more elevated. It is a basic candle, and I have found better scents with better throw and cuter packaging elsewhere.
All Time Favourite Candles! No matter how many candles I try (voluspa, boy smells, bijou, capri, etc) I keep coming back to P.F. Candle Co. They burn super clean, always smell real (you know how some candles smell waxy or fake?), and the scents are amazing. Great throw. Love that each candle has a lid. Moss & Amber is one of my favourite. Their incense are also good. Not too strong. I also love their jar and reuse them. The vessels are not as fancy as other brands, but they are useful!
Feedback
Don't be thrown off by their look - these great candles. Good bang for your buck!
1y ago
Love the scent "Teakwood and Tobacco". The candle jars itself are high quality and can be reused for other purposes!
I got the standard candle, diffuser, and room/linen spray in Ojai Lavender during a recent sale, and the fragrance is amazing! I don't find that a ton of candle/fragrance companies (at least the ones I'm aware of/frequent) are leaning into herby/earthy scents that aren't aggressively smoky smelling and it's great to have this as an option. (Don't get me wrong, I love a smoky candle, but I'm more partial to woody scents than tobacco/leather. And I know that P.F. Candle Co. has that available if someone prefers that too.) I am using the diffuser in a smaller space, and I think it has great throw for what I was expecting based on the description from the website.
2y ago
Really lovely fragrances, especially the ojai lavender and sunbloom. Have tried both the candles and incense and both give off great fragrance without being cloying.
Feedback
Some of the candles have a super light throw, was surprised that the sandalwood rose was not more fragrant.