4.2
90% of reviewers would recommend to a friend
Kiehl's
4.2 • 76 Reviews
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4.2
90% of reviewers would recommend to a friend
Kiehl’s earns largely positive reviews as reliably effective—standouts like Ultra Facial Cream, Midnight Recovery Concentrate, Crème de Corps, Facial Fuel, and Avocado Eye Cream hydrate, smooth texture, and revive winter-parched skin—yet the brand draws criticism for heavy textures on some products, strong sunscreen scent, and inconsistent results for acne or eye concerns. Reviews also flag lower “natural” ingredient rankings and frequent comments about high cost, while praising long-wear hydration, gentle formulas for sensitive skin, iconic scents like Musk, and giftable classics.
AI summary based on Thingtesting reviews
I've been a Kiehl's fan since forever. I think I've tried pretty much all the products they have. I love love the ultrafacial cream and the Vitamin C serum. I really love their advent calendars not only because they're pretty but because they provide great value for the price you pay.


1y ago
The best lotion - low on scent and super hydrating. I give this as gifts to everyone - new moms, my girl friends, coworkers, etc! Very luxe and practical plus looks great. Their other creams are great too.

1y ago
Love how this brand has such an expanse of products. Toners and facial products especially. Cremes de Corps is a cult classic. Tried the Ultra Facial Cream sunscreen spf 30 and was left a bit underwhelmed. Blends in great but is a bit on the greasy side with quite a strong scent. Like people around you will smell it and it's a classic sunscreen scent. Not nice. Kiehls had so many awesome products but skip this one.

I use the crepe de corps moisturizer and the soy milk and honey body butter. My highest eating is for the moisturizer itself which offers refills without the pump too. Love the cream but the pump bottle stopped working which makes the refill less attractive since I now have to find a new container for it. Non-greasy and works wonders on my skin. I use it after showers snd the softness lasts a long time. The honey body butter can get a little grainy on the skin and I find myself wiping off little pebbles left over from the application.
Feedback
For the moisturizing complement, they’re fine. The little details like a pump which breaks and body butter which coagulates on the skin make me love this less.

You want this moisturizer, especially during winter months. When I moved to Canada, I had no idea what creams to use during the winter season as I am from the tropics. This cream helped my skin so much.

2y ago
The ultra facial cream is thee best facial moisturizer on the planet. It elevates dry skin patches and just settles angry skin issues down immediately.

3y ago
Love Kiehl’s hair and body wash! The quality are great that you can feel the difference on your scalp and my body skin condition after a few weeks of use and as an added bonus, I smell heavenly after each wash. I also tried their skin care products. Highly recommend the hand salve especially if you have working hands and eczema. Only draw back I have is on the Ultra Facial Cream. It does not provide enough emulsion and I wake up in the morning with dried skin on my face.

I've been using Kiehl's products for about 2 years now and I absolutely am in love! I have really sensitive, combination skin and I usually don't try a lot of face products because I'm afraid that my skin will react adversely - but not with Kiehl's! My favorites are their Calendula line (cleanser + toner pictured), Ultra Facial Cream, and of course, I love their Rare Earth Deep Pore Minimizing Clay Mask. I got my husband on a Kiehl's facial routine as well and his skin looks healthy and moisturized. It's pretty pricey but worth the investment.
Feedback
None - I love all of the Kiehl's products that I've tested so far.

3y ago
After years using several hydrating face care for men, I started a view weeks ago using Kielhs age Defender cream mosturizer, plus the tube Facial full. These creams gives a really nice, and comfortable feeling. It doesn't left a shiny look on the face, like many other creams do. The special smell of Kielhs face care for men, I like. The blue tube 125ml with Facial full mosturizer gives a fresh, and hydrating boost on my face. When buying the product in an official Kielhs store, I received free examples of eye care. Very nice.


Great products but kinda bummed so many products are in plastic for such a luxury brand.

I love their Avocado eye cream. Used it for years.

I've recently returned Khiel's and am not looking back! There is so much skincare on the market these days it's overwhelming. I generally shop online, but one day I found myself in a department store (!!!) and actually chatted with person (!!!!) who recommended Kiehl's niacinamide serum based on my needs. It's been an absolute game changer. Then I started using their facial sunscreen, and it's absolutely 100% the best yet -- no white sheen and blends right in.
7mo ago
I’ve had such a great experience with Kiehl’s skincare. Their products are gentle, effective, and feel so nourishing on the skin. I love how consistent the results are — my skin always looks hydrated, smoother, and just healthier overall. It’s one of those brands that actually delivers on what it promises, which is why it’s become a staple in my routine.
I have used their cleanser before and their lip balm. I think it is a bit overpriced for what it is. I have found products I like more.
1y ago
Used a lot of their products while i was a member at equinox gym. Always felt high quality and good for sensitive skin since they lack fragrance, but ultimately didn't have a super luxury feel and the price point always seemed quite high if I were to actually buy it.
Kiehl’s has some solid products, but I just didn’t love them. While their skincare is generally good, I didn’t notice any major improvements in my skin. Some of the items felt a bit too heavy or didn’t absorb as well as I’d hoped. The quality is there, but for me, it didn’t stand out as much as other brands. It’s not a bad choice, but it didn’t make a lasting impact on my routine.
Long lasting high quality face cream-- perfect for gifts!!
I find Kiehl's products expensive, especially when you know it's just L'Oréal's "science-y" pharmacy-branded marketing play. All the products that I once bought from Kiehl's I now buy from The Ordinary. But for someone with sensitive skin, they have a few basics that I tend to buy travel-sized versions of, mainly because of the convenience and accessibility.
For a long time, I used Kiehl's ultra-thick moisturizer. It was good. Their products are just expensive.
Kiehl's changed my life and introduced me into the world of skincare for men. 9 years later, I am still using most of their products after exploring other brands. Facial fuel face wash and lotion seriously changed skin dramatically because as a male teen I had no idea what I was doing. I bounce between the facial fuel and the ultra facial products.