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Hims
2.85 • 20 Reviews
Hims makes personal care and wellness products for men including products for ED, acne, and hair loss.
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2.9
Average rating from 20 users
53%
Recommend to a friend
Hims Reviews
3 months ago
Experience
Bought the hair care set at Target. Thought that it was a smart concept to have a hair thickening conditioner, shampoo and the vitamins, but didn't see much effect. The gummy vitamins by themselves seemed too high in price compared to other biotin supplements.
Feedback
I have very fine hair so it was hard to tell if the thickening shampoo or conditioner did it's job. I didn't see any evidence to think the supplement was working.
Has no effect 🤷
Useful review?
4 months ago
Useful review?
a month ago
Experience
Algorithmic pill-pushers. This service will automate BILLING and shipping you more product than requested and continue to bill you regardless of the status of your subscriptions. You can "suspend" or delay shipments, you can cancel credit cards AND they'll still find a way to bill you. When you catch them, you'll be required to enter a purposeful labyrinth of customer support dead ends. This service is designed to sell you more and more of what you don't need and didn't request.
Feedback
DO NOT TRUST THIS COMPANY
Useful review?
3 months ago
Experience
Want to get ripped off? Want to order products that don't work? Want to get a subscription that you can't cancel. Hims is for you! Their products are garbage and NO MATTER what you do, you're going to be in an IMPOSSIBLE to cancel subscription model.
Feedback
Want to get ripped off? Want to order products that don't work? Want to get a subscription that you can't cancel. Hims is for you! Their products are garbage and NO MATTER what you do, you're going to be in an IMPOSSIBLE to cancel subscription model.
Useful review?
3 months ago
Experience
Wish I could give 0 stars. Total scam.
Feedback
Don't ever sign up for auto pay.
Useful review?
5 months ago
Experience
One of the WORST Customer Service I’ve EVER HAD! Stay Away! I wanted to make a purchase, and my cared was rejected. I verified with my bank that my card was good and they said the merchant rejected my card. Reached out to Hims and they said it was my bank without even looking into it. Both their chat and email was so apathetic with basically, that sucks hopefully you figure it out. Then I needed a detailed receipt for FSA reimbursement and they said they don’t offer that and to reach out to a tax consultant. WHY CANT I GET A DETAILED RECEIPT SO THAT I CAN REACH OUT TO A TAX CONSULTANT?! Idiots who has ZERO customer service!
Feedback
This is just a purely incompetent company that takes weeks to ship product and has the WORST customer service. They do not care about their customers at all or their experience with their products or company.
Useful review?
4 months ago
Experience
Stole my money when I asked to cancel within one hour of ordering the product due to them saying the orders are automated. I offered to send product back when they sent me the product for a refund and they refuse to agree.
Feedback
Crappy service, stole my money.
Difficult returns
Useful review?
4 months ago
Experience
Any reputable company with recurring subscription that charges hundreds of dollars send advance notification prior to the next scheduled subscription refill. This company gives no notice and sends you notice after charging your account and creating a shipping confirmation with tracking #. I called them immediately upon receiving the email. I checked with the carrier and the package had not been picked up by them or delivered to them it had only been entered into the online system by hims. The customer service operator told me it had shipped. After I told her I researched it and it actually had not shipped, but at this point had only created a shipping label, she said "I'm sorry, once a tracking number is created we can not cancel and no refund are given. Worse yet I canceled my subscription immediately after placing the first order because I only want to try the product yet it refilled anyway. This is very clearly a fraudulent company. There are a number of similar companies out there. I recommend avoiding this one.
Feedback
The products are what they say they are but way the company operation is dishonest and fraudulent. It is a sad case of greed. I believe the company could highly profitable while operating an honest business that protects its clients. There is no reason for the shady practices other than evil greed.
Useful review?
5 months ago
Experience
Hims has changed my life for the better. I like many other 40+ yr old men had realized I just haven't been the stud I once was and man was it affecting not only my confidence but every aspect in my life. My relationship was struggling my work production and quality of work my self worth and social life all were struggling feeling I just didn't have IT anymore. I tried hims got a free consultation was prescribed Sildenafil 100mg 8 doses a month and let me tell ya things have turned around 180°. My sex life is amazing my gf smiling texting pursuing me again my co workers all say dang 5star what's gotten into you life has completely changed, my confidence is back and just like my well you know is "UP" maybe more so than I'm my 20s 30s. If you are struggling with the feeling of be manly in bed at home work or life get a consultation today you won't regret it I guarantee you and customer service is awesome I have my prescription sent to my local pharmacy for a fraction of the online cost of the website they are accommodating friendly and always ready to help love this site its life changing highly recommend⭐️⭐️⭐️⭐️⭐️
Feedback
It's been a great website
Lovely customer supportHigh qualityWorth the money 💸Easy subscription management 🔁Custom personalizationWorks really wellAmazing websiteSustainable products
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