2.97
37% of reviewers would recommend to a friend
3 • 76 Reviews
FabFitFun offers a subscription box that delivers full-size, premium products intended to promote happiness and well-being, delivered 4x per year.
2.97
37% of reviewers would recommend to a friend
Reviews mention
FabFitFun offers a delightful unboxing experience with full-sized, quality products from new brands like Ana Luisa and OUAI, adding a touch of luxury and excitement to the holiday season. However, the brand has been criticized for its lack of customization and targeted products, as well as billing and customer service issues.
AI summary based on Thingtesting reviews
76 reviews and posts
I've been getting a fabfitfun box for 2 years now & I love that I get the opportunity to try new things that I wouldn't ordinarily purchase. I typically stick to the hair and beauty products, however I have gotten some great home items ad well. I've never received anything in poor condition & I've actually ended up purchasing more from some of the brands I've tried. I'm an annual member, so I can prepick my box before others and have access to sales first, but if you don't have an annual membership you are picking after others and do run the risk of the better items being sold out. I've even picked things so I can gift them to others.
Definitely a one time thing- maybe twice. I was able to use maybe one or two items from the boxes I got. It's a neat concept, but there's just no way to execute it and make the majority of customers happy. Plus, you have to deal with cancelling and all that. Not worth it at all.
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Ues the same money and buy the one or two products you've been wanting.
2y ago
A lot of Fun!! Have received some great products through the subscription
3y ago
As a longtime user of FFF (and previously PopSugar Must Have), I have to appreciate how FFF has kept up with an innovative customer experience that makes tiers feel special. As an annual member, you unlock different customizations and add ons early. From a product standpoint, it has become hit or miss for me and I spend more time picking to ensure value (both quality, uniqueness and financially) from the brands I'm adding.
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I would recommend making the dates and countdowns more straightforward. As a passive or inexperienced user, this can be overwhelming and confusing.
I subscribed for one year. Each box was fun to open and look through, but in the end I wouldn't have purchased each of the items that were sent so it seemed silly to keep paying to receive a box of items I'd just never use.
3y ago
Liked the products, but found it quite expensive.
As far as subscription boxes go, I do tend to prefer FFF over the rest but think they're really hit or miss on getting great options in for members to pick/receive. I've seen boxes contain things that I couldn't make choices on or wanted it ALL, but I've also seen some contain repeats or products that most likely don't sell well.. From time to time I'll def still sign up for FFF but I wouldn't get the annual again. They do have great customer service at least if anything is wrong with your box.
Fun to receive as a gift from my boyfriend! The products start out really amazing at first but then it gets repetitive and you end up with a bunch of stuff you don’t need. I would recommend as a short term gift, but not as a consistent purchase for yourself. One thing I disliked was that my boyfriend paid for a year long subscription, and if I didn’t proactively cancel my subscription when I knew the year was up, it would have automatically kept charging him for new boxes. I feel like it should have prompted me to update to my own billing info if I wanted to keep going, otherwise I could have taken advantage of the gift giver’s credit card staying on file!
I only ordered the starter box to start the subscription, which was I think $5.00 and then I would receive 1 box every month and my credit card would be billed $62. I saw the $62 charge on my credit card a month later, however I never received the starter box. I called the company to cancel the subscription and told them that I never received the starter box. They were very accommodating and sent out another starter box right away. They said I could start up the subscription again if I am happy with the box. I was not happy with the box….I did get a full size scrub for my hair (not even sure what that is) and a nice oil decanter and some sort of mini sized embroidery kit. Maybe if I liked the starter box I would have gotten another, but I could not use any of those. My girlfriend subscribed and received clothing, shampoos, conditioners and things like that, unfortunately I did not.
I love the idea of subscription boxes and receiving them in the mail is so fun. I did enjoy FabFitFun while I had it, but the products weren’t always things I wanted or needed and it was an unnecessary expense for me. I ended up switching to a different box that had more sustainable products, but eventually quit that one too because it felt like it was promoting a culture of consumption.
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More products from sustainable/ethical companies and from small businesses and artisans.
I have tried to order this subscription box 3 different times. I have never gotten the items worth getting and end up getting a bunch of lower end items I don't want. I feel consistently bait and switched with this box. I mean the box looks great when ive seen them online but so far Ive yet to get any of the cool stuff. Could be great though and at a decent price.
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consistency
2y ago
A lot of people complain about FFF subscriptions. Years ago I had FFF when they first came out and I thought they really sucked. In 2020, I re-subscribed and consistently have been excited about my boxes, the add-on options, and edit sales etc. They’ve been expanding the selection from a ton of beauty items to home goods, more fitness, and a wide variety of other options and free samples in boxes. Some brands that I’ve wanted to try but wanted to wait for a sale have popped up in the edit and add-on sales and I’ve gotten great deals to try items. I also found a new skincare items that I’ve been using non-stop that I love from Graydon. FFF introduced me to quite a few brands that I enjoy!
Absolutely love FabFitFun! I've been a subscriber since 2018 and have been really impressed with improvements to the box in that time. The customer service is also AMAZING - best customer service I've ever encountered of any company.
Feedback
There was a point during covid/supply chain issue time that the box had disappointing items and a lot of repeats from past seasons. Luckily that's passed now!
I subscribed for a couple months. The boxes are initially fun to open- you get a lot of things that you usually wouldn't think to buy for yourself. After a while, the excitement kind of wore off and I was more concerned with the build up of unused products in my bathroom drawer. There were more misses than hits for me personally, and receiving each product at a full size amount became a detriment because I hate throwing away unused products- I ended up giving away a ton. I could see FabFitFun being genuinely helpful for people that are interested in skincare/ selfcare(?) and having no idea where to start, but wouldn't recommend for those who already have a greater idea of the products that work for them.
The box was customized and fin to open. Good quality items in each one.
As a subscriber of FabFitFun since attending their Fall 2015 party, I have noticed a decline in the quality of products and a shift away from their fitness-oriented mission. The pricing has increased without a corresponding improvement in the items received, and the inclusion of fitness-related products has become rare. The overall quality has also diminished, with cheaper and less practical items being included. These changes led me to cancel my subscription in Spring 2022, as the value and alignment with my interests no longer justified the expense.
1y ago
Just fine if you're a monthly member. The best products are usually not available by the time the selection period opens for monthly members; probably more worth it to do an annual subscription!
I recently tried out their subscription box and they were running a promotion for an extra box, which was pretty sweet. The products in the boxes were super interesting, diverse, and tailored to my specific needs. One of the products they sent me had a bit of a spill, but their customer service was amazing and they sent me a new one super fast. While I don't think I'd recommend signing up for repeat boxes, as you might end up with much more products than you know what to do with, I do think their boxes are worth the price.
2y ago
I love my fab fit fun boxes ! Great selections of items , and I look forward to receiving them !
I really loved all my products I’ve received and use them frequently!