Dollar Shave Club

Dollar Shave Club

Dollar Shave Club reviews and discussion

2.7

34% of reviewers would recommend to a friend

Reviews mention

  • Innovative subscription model
  • Convenient delivery service
  • Effective shave butter
  • Affordable pricing previously
  • Declining razor quality
  • Poor customer service
  • Expensive for current quality
  • Incompatible blade changes

Is Dollar Shave Club good? Many reviews suggest that its quality has declined, particularly after recent changes to the razors and blades. While Dollar Shave Club was once praised for its innovative subscription model and affordable pricing, recent feedback highlights issues with product quality and customer service. Strengths mentioned include the convenience of delivery and the effectiveness of its Shave Butter, while weaknesses focus on the poor performance of new razors and the challenges in handling customer service issues. For potential buyers, it's important to weigh the convenience and past reputation against current user experiences.

AI summary based on Thingtesting reviews

129 reviews and posts

  • My husband and I love the Dollar Shave Club shave gel. It has a great scent and is easy to use. It goes on smoothly and helps to achieve the perfect shave. It helps to protect and moisturize the skin after the shave so you aren’t left with bumps or cuts.

  • Dollar Shave Club has completely turned me around—I used to be skeptical, but now I can’t imagine my grooming routine without their products. The razors are high-quality, delivering a smooth, comfortable shave every time, and the accompanying grooming products are just as impressive. Their Shave Butter is a game-changer, providing the perfect glide without irritation. What I love most is the convenience and value—excellent products delivered right to your door at a price that’s hard to beat. Dollar Shave Club has proven they’re not just about razors; they’re about creating a superior experience. I’m officially a fan!

  • I’ve done everything, and I just can’t make the razor head stop popping off the handle. It doesn’t lick in place, and falls off constantly. The blades are effective, but the entirety of the unit is unusable.

  • I love these razors They work so well and leave a clean shave without a lot of mess they're super easy to use

  • Have been using DSC razors for several years(remember Rompacabezas). The past two+ years quality has gone away. The original razors were much sharper and gave s clean close shave. This “new” 6 blade is garbage have to go over area twice minimum to get close shave. I have the heavy metal handle, “ heavy grade whisker dominance “ skip this, no advantage. Razor blade loses contact with face cause the blade doesn’t flex with face contour. Disappointed after years of use. I’ve continued using thinking it might improve, nope company was created specifically to be sold, now owned by equity firm where quality/accountability is unheard of. Like the old idiom, all god things must come to an end.

  • I tried a LOT of DSC’s ancillary products. The soap, moisturizers. Body washes, Shampoos, lip balms, colognes, night cream, and eye cream. I checked their site the other day and none of these products are available now. I must have been the only person who bought them.

  • I don't know what all the sniveling is about, with the new blades and handle. I just received the new set, and I love it! The blades shave nicely. The handle feels good, and we still get the single trim blade as well. Sometimes I will dry-shave in a hurry. These blades perform just as good as the old ones. I know, I know, some of ya jumped over to Harry's and fell in love, good for you! I haven't seen a need to make a switch. Been using DSC for a few year's. My package always arrives on time, and with exactly what I ordered. They haven't screwed up once. That holds a lot of weight with me. Their customer service is pretty good as well. I haven't has to buy a blade in a store for well over 2 years. The savings are outstanding. Even if another company was half the cost of DSC, I wouldn't switch. There is something to be said about consistency, that breeds loyalty! March on to Harry's, you Neanderthal blade experts. Not all warriors are created equal! DSC is a pansy-free society! 👊😎

    Feedback

    Keep doing what you are doing! The sniveling will continue, no matter what youe do! Thank you for quality products and service!

    Comsumer
  • DSC has gone down hill over the past few years. Their quality is much lower than before selling the company.

    Feedback

    The Club series 6-blade razors are not good. The trimmer doesn’t work. The old Executive series 4-blade razor with a trimmer that actually worked is discontinued. Bad move DSC

    Sale or special offer
  • I was cheated by Dollar Shave Club and cannot find a working phone number for them anymore. Their "chat" is all robot staffed and utterly worthless. And I don't do business with companies that cheat hospital-ridden customers like me and then hide behind robots. DSC sold out to Unilever and they both SUCK. Cheating, lying scheming b**tards, all of them. Sent me the wrong razors for my Executive handle and now there is ZERO CUSTOMER SERVICE with whom to effect an e change.

    Feedback

    Get a WORKING 1-800 number and put some LIVE customer service agents on the phones. And start taking g responsibility for your "corporate cheating" of customers.

  • I'm a big guy with a tough beard. First of all while I was shaving, the head popped off several times. 2: The surface area of the razor is a joke, as it's way too small. Plus, it didn't shave very well. I ended up throwing it in the trash.

    Feedback

    Good question... No idea...

  • I love the razor wish they came in different colors

  • I have a razor from dollar shave club that allows me to switch out the blades whenever needed. I feel that I save money doing so because I'm not throwing away an entire razor once the blade goes dull. I wish the quality of the razors were better and stayed sharp longer.

  • Was a member for years and was very pleased with all of their products but needed a change and left a couple years ago. Decided to give them another try since they changed their blades and I am amazed at the shave I get now. I've tried both the 4 and 6 blade options and for my face the 4 blades gives me the best shave. The men's fragrances are really nice also.

  • Meh. I can't speak to the experience of men or with facial hair, etc., of course, but for my part I wasn't terribly impressed. This is one of those 'made for men, but work for women' kind of marketing deals. Which is totally fine - and, indeed, even the extra products they sent in my sampler kit were not the least bit objectionable for use by a woman. They were actually decent, fresh, woodsy scents, and fairly solid quality products from what I could tell. I'm not complaining there. Quite the opposite. At a good price point, I wouldn't mind continuing to use the shave butter, etc. It all worked even better with a different razor to go along with it. The real problem is the razors. They're overpriced for what you get. The head popped off twice the first time I went to use it - and, seriously, that's the LAST thing you need when you can't see well at all. It seemed to go dull pretty quickly too. And, honestly, since this was during my quest to find a shave solution that even kinda worked for me without agony, I wasn't expecting miracles - or much at all, really. But, it still fell flat. The blades weren't sharp enough, or something, because they seemed to 'tug' more than 'shave' even right out of the box. I moved on to other options quite quickly.

  • I've been using DSC's razors for close to ten years now and I love them! They're super convenient and the customer support is great - I've had a few handles bust over the years and they're always so quick to replace them. I can't speak to any of their products as I've never tried them but if they're anything like the razor, they're amazing.

  • I've tried DSC's razors and basics back in the day and always just found them okay. DSC's real play in the early days was just convenience and upselling Dorco razors on a subscription but they have truly grown into a whole suite of products since that I know some people have one or two items in the lineup that they love. For me though there are just products I prefer way more over DSC.

  • Love my Dollar Shave Club subscription. The razors are top of the line and I love the body washes (I recommend the amber and lavender). I've started using other products as well including the hair pomade and deodorant.