2.67
34% of reviewers would recommend to a friend
2.7 โข 123 Reviews
Dollar Shave Club offers a subscription service that delivers shaving, shower, skincare, and other grooming products.
2.67
34% of reviewers would recommend to a friend
Reviews mention
Dollar Shave Club, once known for its innovative subscription model and quality razors, has unfortunately deteriorated over time. While the brand still has some loyal customers who appreciate aspects like its masculine branding and the cost-effectiveness of its subscription model, it now faces significant criticism. Customers have highlighted issues such as poor customer service, substandard quality of new razor blades, and difficulty in fitting blades onto the handle. Furthermore, recent price hikes and changes in product availability have left many members frustrated and seeking alternatives.
AI summary based on Thingtesting reviews
123 reviews and posts
4mo ago
I have a razor from dollar shave club that allows me to switch out the blades whenever needed. I feel that I save money doing so because I'm not throwing away an entire razor once the blade goes dull. I wish the quality of the razors were better and stayed sharp longer.
4mo ago
Was a member for years and was very pleased with all of their products but needed a change and left a couple years ago. Decided to give them another try since they changed their blades and I am amazed at the shave I get now. I've tried both the 4 and 6 blade options and for my face the 4 blades gives me the best shave. The men's fragrances are really nice also.
3mo ago
Love the razor
6mo ago
I have used DSC blades for years. Their heritage blades were the absolute BEST blades around and as soon as they switched to their new Club Series blades they went to shit. I have cancelled my subscription after years of subscribing. Will seek out other alternatives now.
I tried a LOT of DSCโs ancillary products. The soap, moisturizers. Body washes, Shampoos, lip balms, colognes, night cream, and eye cream. I checked their site the other day and none of these products are available now. I must have been the only person who bought them.
2y ago
I don't know what all the sniveling is about, with the new blades and handle. I just received the new set, and I love it! The blades shave nicely. The handle feels good, and we still get the single trim blade as well. Sometimes I will dry-shave in a hurry. These blades perform just as good as the old ones. I know, I know, some of ya jumped over to Harry's and fell in love, good for you! I haven't seen a need to make a switch. Been using DSC for a few year's. My package always arrives on time, and with exactly what I ordered. They haven't screwed up once. That holds a lot of weight with me. Their customer service is pretty good as well. I haven't has to buy a blade in a store for well over 2 years. The savings are outstanding. Even if another company was half the cost of DSC, I wouldn't switch. There is something to be said about consistency, that breeds loyalty! March on to Harry's, you Neanderthal blade experts. Not all warriors are created equal! DSC is a pansy-free society! ๐๐
Feedback
Keep doing what you are doing! The sniveling will continue, no matter what youe do! Thank you for quality products and service!
2y ago
DSC has gone down hill over the past few years. Their quality is much lower than before selling the company.
Feedback
The Club series 6-blade razors are not good. The trimmer doesnโt work. The old Executive series 4-blade razor with a trimmer that actually worked is discontinued. Bad move DSC
2y ago
I was cheated by Dollar Shave Club and cannot find a working phone number for them anymore. Their "chat" is all robot staffed and utterly worthless. And I don't do business with companies that cheat hospital-ridden customers like me and then hide behind robots. DSC sold out to Unilever and they both SUCK. Cheating, lying scheming b**tards, all of them. Sent me the wrong razors for my Executive handle and now there is ZERO CUSTOMER SERVICE with whom to effect an e change.
Feedback
Get a WORKING 1-800 number and put some LIVE customer service agents on the phones. And start taking g responsibility for your "corporate cheating" of customers.
2y ago
I'm a big guy with a tough beard. First of all while I was shaving, the head popped off several times. 2: The surface area of the razor is a joke, as it's way too small. Plus, it didn't shave very well. I ended up throwing it in the trash.
Feedback
Good question... No idea...
1y ago
I love the razor wish they came in different colors
9mo ago
After shave lotion or everyday lotion
1y ago
on par with Billie - not as sharp/impressive/close shave as Harry's.
7mo ago
Not as good as billie.
10mo ago
I've been using their blades for years and still am! They recently changed their blades for the better and I still really like them! To be fair I haven't tried any of their competitors but it's a product that continues working for me so I'll keep using it. I haven't tried anything other than their blades though!!
9mo ago
Pros: The razor sub idea was innovative when they started like a decade(?) ago. Pretty cheap compared to store brands. Cons: They (used to, if not still) just white label different razors that if you do some googling, you could find online and cut out the middleman. This is why all their blades aren't compatible with all their razors. Shave Butter was nothing special either. Neutral, I guess: Branding is very masculine. "Originally made for men" but work for women, too. They sell "ball spray." Bottom line: Meh. I switched to Billie years ago because of the much better shave and never looked back.
I tried the starter bundle but wasn't impressed with the products. The razors gave me too many nicks and cuts during shaving. The scrub was just okay, nothing special. The aftershave was alright as well but didn't make a huge difference post-shave.
Wayy too expensive for the quality. Dries out my skin and often leaves me bleeding in the shower.
9mo ago
I've been using DSC for years and don't plan to switch anytime soon. Although the branding is very masculine-based, it's always worked well for me (a woman). For someone with smaller hands, the rubber grip on the handle is a top factor for DSC, along with their amazing shaving butter, which always leaves me with a clean shave.
I was a die-hard Dollar Shave Club member for YEARS, but they just changed their handle to one that feels cheaper and is difficult to get the blade onto so I ended up switching unfortunately.
6mo ago
I am leaving my subscription of three years because the new blades are terrible. In all 4 blades I have used the lubricant strip came out on first shave. The blades do not seem to cut as well either. Honestly, a big mistake switching the way your blades are made.