3.5
65% of reviewers would recommend to a friend
COS
3.5 • 42 Reviews
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3.5
65% of reviewers would recommend to a friend
COS earns largely positive reviews for refined, minimalist designs, substantial tees and knitwear, and thoughtful tailoring that often holds up over years, yet reviews also flag inconsistent sizing, occasional quality lapses (thin coats, fragile pieces, fast-fading or stiff fabrics), and polarizing fits. The brand is praised for elevated basics, durable bags, and clean construction, but criticized for men’s tees’ fragility, variable garment longevity, and ethical concerns tied to its H&M ownership.
AI summary based on Thingtesting reviews
Cos do some really lovely basics & on trend pieces. In general i find the quality good and the prices reasonable. If you are looking for quality that rivals luxury but without the price tag this brand is one to check out!

1mo ago
COS designs just seem to keep getting better and better. Ordered a pair of silk trousers for work and upcoming summer. The fabric feels lovely—well cut pattern and clean stitching. The delicate material and strong design make it easy to think about how this'll transition for work to evening!

Verified purchase
6mo ago
Cos has my favorite t shirts. Their clean cut t shirts are opaque, thick, and excellent quality. I like the boxy fit and this t shirt is dressy enough to wear in a business casual environment. I have these t shirts in multiple colors.



Verified purchase
6mo ago
Recently placed an order with COS, I really like the product but have had a hard time with their customer service. Some of their products are very high quality, but some pieces quality do not live up to expectations/don’t justify the price. Will continue to purchase in future if I LOVE something enough to justify the price. Really love and will keep this new coat!

4mo ago
Love the stripe shirt I got with a sale. I can always trust COS for a good basic that looks great for layering and by itself. The boxy fit is also a great touch. Highly rec COS if you’re looking for premium basics.

Verified purchase
7mo ago
COS is a little bit of a hit or miss for me when it comes to clothing. For context, I'm 5'4 and struggle a little bit with the sizing. They do a decent job of recommending when to size up or down on their website, but even then, I would probably recommend using a tape measure at home. I DO love their materials and think that their sweaters are amazing for the cooler seasons. Their prices are a little high but they usually have deals throughout the year. I ordered the wool short coat this black friday and it arrived within just a few days! The website recommended sizing down due to the oversized nature of the jacket and I'm glad I did because I'm very happy with the sleeve and hem lengths. I will say that the coat itself is a little thinner than I initially expected which was kind fo a bummer because I was hoping to use it in the winter, but I think I'll hold onto it as it is such a good staple piece to have in my wardrobe.


Verified purchase
7mo ago
love the thicker cotton on this t-shirt and cos's great quality recycled wool sweaters as well. may be the perfect white t-shirt! not see through at all and layers well at the collar and arms. i'm typically a small or medium and the medium fits perfectly on the shoulders.

Verified purchase
3y ago
COS is one of my go-tos for clothes. They have everything I need for my day to day, work outfits, going out looks, etc. It’s more expensive than I’d like, especially as it’s owned by H&M’s parent company, but I just wait for the sales! My favorite item from them at the moment are these navy, cotton trousers with the perfect barrel-leg shape. I can’t get enough of these and wish I had them in multiple colors and fabrics.

In 2020, I went out to find a leather crossbody bag, and I’m so happy I went to COS. This bag is gorgeous, simple, and took on 3 years of near daily wear, and still maintained its quality - the leather just got softer. I recently got a second version of the same exact bag I like it so much and want to keep using it. If this bag is representative of the quality of their products, I’d recommend the entire line.




1y ago
I bought a leather belt and wore it twice. The leather (if it can be called like that), is all gone. Really puts me off from bying again at COS. I feel sooooo ripped off. SHAME on this "BRAND".

1y ago
I purchased a layering top on 19th December and on its first wash, a hole appeared on the front of the garment. Customer service told me I had to return the garment to the store where I bought it, which I pointed out, would cost me slightly more in travel than the garment cost as I live some distance away from Spitalfields. I had photos of the hole and the label, but was categorically told they could do nothing. When I asked if effectively I had to 'suck up a faulty product and take the loss of £50-60, I was told, yes, correct there's nothing they were prepared to do. I certainly would never purchase a product from Cos again, and will be sharing this with my friends. Very disappointing. Date of experience: 10 January 2025


2y ago
BUYER BEWARE!!! NO REFUND / NO REPLACEMENT! GARBAGE / TOTAL WASTE OF MONEY! COS is an unethical company that takes no accountability for overpriced, faulty products. As cool and chic their stuff might be, buyer beware. If something goes wrong, you’re stuck paying for their mistakes. I bought a $390 pair of shoes. The bottom fell off with the first two hours of me wearing them (at a sit down brunch!!!). They told me to send the product back for a refund/replacement (which I had to do twice because they sent it back to me without any records/decision), but sent it back even more damaged blaming me for what had happened to the shoes. They also accidentally added me to the call with the manager where they refused to consider what happened or take any blame for it. They have zero moral compass and are simply greedy, nasty, bad people. I used to be a loyal customer (for over 15 years), but will never buy anything from them again!!!!

3y ago
Money, money, money makes the world go round. A dress ordered for delivery in Switzerland is 130CHF (about 133 Euros) but delivery in a EU country for the same dress is 86 Euros. I inquired with customer service, they answered very promptly and explained that it was not only about currency exchange but also market conditions and certain legal and socio-economical conditions. (I happen to be a lawyer), in other terms: the Swiss can pay more so let's do it because we can. The product was what I expected and was satisfactory, being gauged is not what I appreciate. A price difference due to regulatory, legal and different laws does not bother me, it is understandable but an increase of about 60% is not. Little Swiss residents beware.
Feedback
Adjust prices, allow payments in Euros, and not take advantage of customers that much. I checked the other currencies they are all close to the Euro value except the HUF which is less at 75 Euros. Nothing is as high as the CHF.

I'm a big fan of COS. I love their minimal, Scandinavian look. On a personal note COS also got me through a tough time... I was in Madrid earlier this year and had my phone pic-pocketed. I was feeling frustrated, angry and down. My husband suggests popping into COS. Before I know it I'm walking out wearing an all-new outfit and feeling a thousand times happier.
Feedback
The fit of their t-shirts doesn't work so well for me. I guess I don't live up to tall / skinny Scandinavian standards!
One of my go-to fashion companies. Beautiful, well crafted clothing. Their parent company is H&M, which means they are aggressively investing in sustainable fashion in order to offset their fast fashion model.
COS offers great quality and timeless pieces, but they are definitely on the expensive side. While the materials and craftsmanship are top-notch, it might not be for everyone if you’re on a budget. Still, it’s worth considering if you’re looking for durable, stylish wardrobe staples that last.
2y ago
Cos is an amazing clothing brand that offers clean cut, luxe items. The items feel very upscale and chic.
COS is one of the best when it comes to the mass market. Their base t-shirts are an absolute staple in my wardrobe. I have 5 different colours and I keep repurchasing them every year. I love the thick fabric and the non-see-through material. Men's t-shirts, on the other hand, are not that great and thick, and they get destroyed really fast.
I used to love COS in the beginning. Their clothes had impeccable quality with heavy cottons, fine materials and tailoring but the quality only went south over the years. Not too sure about the true sustainability impact as they still produce in Asia and it’s not clear which fabrics are organic and if fair labour along the whole supply chain in ensured. It’s still H&M at the end.
I’m a fan of COS because the aesthetic, palette and silhouettes are ideally suited to my style and at an accessible price point. The term sustainable though? That is absolutely greenwashing. COS belongs to the H&M stable which is responsible for a significant chunk of fast/disposable fashion so do I feel a little dirty when I add a COS piece to my wardrobe? Yes. But, do I try to make sure I avoid treating those pieces as fast fashion? Also, yes.
Feedback
I prefer natural fibres but black cotton does tend to fade over time and many, many, many wears. However, that is easily remedied with a box of dylon every so often. I would also say that the bulk of the pieces need to be tried in in store. The sizes in my own closet vary from XS-L.