COS

BUYER BEWARE!!! NO REFUND / NO REPLACEMENT! GARBAGE / TOTAL WASTE OF MONEY! COS is an unethical company that takes no accountability for overpriced, faulty products. As cool and chic their stuff might be, buyer beware. If something goes wrong, you’re stuck paying for their mistakes. I bought a $390 pair of shoes. The bottom fell off with the first two hours of me wearing them (at a sit down brunch!!!). They told me to send the product back for a refund/replacement (which I had to do twice because they sent it back to me without any records/decision), but sent it back even more damaged blaming me for what had happened to the shoes. They also accidentally added me to the call with the manager where they refused to consider what happened or take any blame for it. They have zero moral compass and are simply greedy, nasty, bad people. I used to be a loyal customer (for over 15 years), but will never buy anything from them again!!!!

COS is one of the best when it comes to the mass market. Their base t-shirts are an absolute staple in my wardrobe. I have 5 different colours and I keep repurchasing them every year. I love the thick fabric and the non-see-through material. Men's t-shirts, on the other hand, are not that great and thick, and they get destroyed really fast.

COS is one of my go-tos for clothes. They have everything I need for my day to day, work outfits, going out looks, etc. It’s more expensive than I’d like, especially as it’s owned by H&M’s parent company, but I just wait for the sales! My favorite item from them at the moment are these navy, cotton trousers with the perfect barrel-leg shape. I can’t get enough of these and wish I had them in multiple colors and fabrics.

In 2020, I went out to find a leather crossbody bag, and I’m so happy I went to COS. This bag is gorgeous, simple, and took on 3 years of near daily wear, and still maintained its quality - the leather just got softer. I recently got a second version of the same exact bag I like it so much and want to keep using it. If this bag is representative of the quality of their products, I’d recommend the entire line.

Money, money, money makes the world go round. A dress ordered for delivery in Switzerland is 130CHF (about 133 Euros) but delivery in a EU country for the same dress is 86 Euros. I inquired with customer service, they answered very promptly and explained that it was not only about currency exchange but also market conditions and certain legal and socio-economical conditions. (I happen to be a lawyer), in other terms: the Swiss can pay more so let's do it because we can. The product was what I expected and was satisfactory, being gauged is not what I appreciate. A price difference due to regulatory, legal and different laws does not bother me, it is understandable but an increase of about 60% is not. Little Swiss residents beware.

Cos is an amazing clothing brand that offers clean cut, luxe items. The items feel very upscale and chic.

Noooo because the way I am OBSESSED with COS. They truly can do no wrong in my eyes. If i'm ever in a fashion slump, COS pulls me right out. I have purchased soft t shirts (fitted and oversize), sumptuous sweaters, and swimwear from here. The latter is really surprising, I bought a bikini in 2016 and still have it because it's just that good! But the real treat is jewelry. I'm always finding a great earring here that feels super high quality. I also am a big fan of their merino wool turtlenecks- they have the perfect amount of sheer to them that's still work appropriate but fun at holiday parties too.

Terrible service. I have returned my item because it didn't fit, was to small + the quality for 270eu shoes was really poor. It's now over a month since my return and I still haven't received the refund. The costumer service doesn't want to help and tells me to contact Klarna the service provider they use. Klarna is completely ignoring the case and constant telling me they tried to contact me when I haven't received anything and asks to wait for the other team member to contact me. So its just complete waist of time and energy on some not doing there job and for not following there terms and conditions!

I'm a big fan of COS. I love their minimal, Scandinavian look. On a personal note COS also got me through a tough time... I was in Madrid earlier this year and had my phone pic-pocketed. I was feeling frustrated, angry and down. My husband suggests popping into COS. Before I know it I'm walking out wearing an all-new outfit and feeling a thousand times happier.

One of my go-to fashion companies. Beautiful, well crafted clothing. Their parent company is H&M, which means they are aggressively investing in sustainable fashion in order to offset their fast fashion model.

I used to love COS in the beginning. Their clothes had impeccable quality with heavy cottons, fine materials and tailoring but the quality only went south over the years. Not too sure about the true sustainability impact as they still produce in Asia and it’s not clear which fabrics are organic and if fair labour along the whole supply chain in ensured. It’s still H&M at the end.

I’m a fan of COS because the aesthetic, palette and silhouettes are ideally suited to my style and at an accessible price point. The term sustainable though? That is absolutely greenwashing. COS belongs to the H&M stable which is responsible for a significant chunk of fast/disposable fashion so do I feel a little dirty when I add a COS piece to my wardrobe? Yes. But, do I try to make sure I avoid treating those pieces as fast fashion? Also, yes.

Decent garment quality. Didn't like the fit after while.

Cos is owned by H&M. For all their progressive and sustainable branding, the money goes straight back into fast fashion at the end of the day. It’s embarrassing because this brand proves that H&M understands sustainability principles but just doesn’t care enough to implement them across the board. Their designs and fabrics are nice, but I will only ever buy them secondhand because of the ethical issues surrounding fast fashion.

I have purchased and worn quite a few items from COS. I have a few bucket hats, shirts and hiking clothes. I’ve never had to return anything over the years.

I love COS: their minimalist aesthetic, unique cuts, quality fabric, but some of the fits can be very, very funky so it takes trying on to know for sure how the piece is going to look. Inevitably 80% of my online orders are returned.

Simple and sleek designs that are everlasting. Can always count on COS clothing for simple elegant outfits that are good quality

Really cute designs, nice materials and silhouettes

First of all — COS provides a really nice quality. They're expensive but offer sales in January and in June-July. Design is often interesting but sometimes too much oversized.

I bought their T-Shirt and dress pants and being someone with a larger bust and hips, I was thoroughly impressed with the fit. The quality is really lovely and despite the higher prices, it's totally worth it.