Casper reviews and discussion

4.3

84% of reviewers would recommend to a friend

Reviews mention

  • Comfortable, durable mattresses
  • Easy, intuitive unboxing experience
  • Supportive hybrid construction options
  • Well-regarded, adjustable pillows
  • Heat-retaining foam surfaces
  • Occasionally too-soft mattress feel
  • Inconsistent model firmness
  • Pillows prone to clumping

Casper earns largely positive reviews for comfortable, durable mattresses and standout pillows and sheets, with many users reporting years of solid sleep and easy unboxing that rivals or beats traditional options. Reviews also flag drawbacks—some mattresses sleep hot, feel too soft or lack support, occasional model inconsistency and discontinued favorites, and mixed pillow quality—making Casper strong for comfort and convenience but not ideal for heat‑sensitive or firm‑support seekers.

AI summary based on Thingtesting reviews

99 reviews and posts

  • Hands down the BEST mattress my husband and I have owned. We went with the casper snow mattress as my husband sleeps hot and so having some "cooling" was a non negotiable for him. I have some back issues and need something that is supportive but not hard as a rock and this is mattress is perfect. We also got the cooling pillows and mattress topper (highly recommend those as well). It cost us more than we ideally wanted to spend but we got it during a black friday promo as they do some good sales. 100% recommend!

  • I’ve ordered two Casper mattresses over the years. Ordering a mattress and a frame online and having it shipped to my door in a compact way was the initial appeal to me…so easy and convenient! The mattress itself is super comfortable. With so many different mattress brands now available online, I know that Casper is reliable.

  • I have the Casper pillow and the back pillow. Both exceeded expectations, especially the back pillow. Highest possible recommendation!

  • Bought the Casper dog bed for our rescue pup and she seems to like it when she's tired of sleeping on the rug. The bed itself is great, foam pieces are dense enough to support our human bums and the cover is good quality. Taking the cover off and putting it back on is easy as well - no need to fuss over it like some other bolstered beds. We've only had ours for almost three months but the bed has not shown any signs of flattening or wear. Here's to hoping it will last us years!

  • I've always loved my Casper mattress, but after moving from NYC to Miami, I love it even more! I didn't want to deal with the hassle of shipping my mattress and was due for an upgrade in size anyway. Luckily, Casper made the process of upgrading my mattress from a queen to a king super easy (all I had to do was pay the difference). They even picked up my old mattress in Brooklyn and shipped my new one to Miami! This experience alone was enough to make me a lifetime customer.

  • I bought this mattress from Costco. It was shipped to me directly. I have used this for more than 3 years now. It’s a medium firm queen mattress. It’s good for one person. If 2 people sleep they roll into each other.

    Feedback

    It’s plush not a medium firm. Need to make more firm

  • I love Casper. We all know finding a new mattress can be so consuming and there are so MANY options out there. I was overwhelmed when first starting this process and I didn't know where to start. I had seen Casper all over social media, and I wasn't quite sure about a bed in a box. I started on their website and I personally loved the experience because each item had a video showcasing how the mattress was made and why it was different. I loved the videos it showed because I personally did not know all the engineering that goes into creating a mattress. I have the Casper Original and I just got the Casper Hybrid Nova which I am so excited to sleep on. A mattress is a huge investment but we sleep almost 1/3 of our lives so it's important to invest in a good mattress and Casper is the best by far!

    Feedback

    There are so many brands to choose from, but I would highly recommend checking out Casper's website the in-depth video experiences really showcase why Casper is different from other companies. Compared to other competitors I highly recommend Casper for the price point and the sleep comfort you will receive. They also have a 100-night trial which is helpful if you aren't sure about it. The shipping is extremely fast. I ordered mine on Sunday and received it on Wednesday.

  • Casper all the way

    Feedback

    This was one of my big girl purchases of 2020 and I have no regrets.

  • Casper has excellent mattresses, but they are known to discontinue the best models, such as the half spring half foam mattress which was my favorite one. I've also ordered their cotton sheet sets which have held up well.

  • Love my Casper and so does anyone else who sleeps on it! It was so easy to order and unpack and after a few years I still have no complaints! I think the price point is great and I will definitely be purchasing again next time I have to replace a mattress.

  • Currently use a pillow and previously had a dog bed for my boxer dog. The pillow is comfortable and my dog loved his bed.

  • I cannot speak to the mattresses but we absolutely love our Casper sheets and pillows. Our pillows have stayed fluffy and nice (we do launder them on occasion) and the sheets have held up very well for our guest bedroom. They are light, cool, and have stayed very white with washing.

  • Big fan of Casper beds! Although online mattress companies can seem sketchy after all of the strange advertising and too-good-to-be-true marketing, Casper really stands out and provides high quality mattresses shipped right to your door at a reasonable price!

  • This is my first mattress-in-a-box experience and honestly, it was more comfortable than my last clunky Serta mattress. I've really enjoyed the feel of this mattress so far and its packaging made for an easy setup. If you're on the fence about this because you've only ever gone the "traditional" mattress route, I'd say this is totally comparable, if not better, than your average mattress.

  • Love the brand, but who’s going to hate the brand that started it all?? They are so f*cking innovative. Love the product for a middle of the market comfort. Grazi for holding down my guest rooms since day 1.

  • I really love the hyperlight duvet cover that we have. I love the snaps on the inside for holding the duvet in place. After about a year or so of heavy use (plus a 70 pound dog who sometimes sits on the bed when she isn't supposed to), it does have a small hole in the fabric. It's super comfy though, and would likely buy another one again.

  • I have had my OG casper mattress for 5 years and it is my slice of heaven on earth. It was actually the only piece of "furniture" I moved from NYC to Austin and it was so worth it. I got the mattress when there was still only one option, and the quality and comfort have been off the charts. Im also a pretty warm sleeper and grew up as a firm bed sleeper... this provides the right amount of give and comfort with the necessary support! Love love

    Feedback

    I have heard that newer models arent as consistent so I cant really comment there.

  • If you're looking for an easy mattress that gets the job done (comfortable, affordable, durable) this is the brand you. I think Casper is great for decking out quest room with a more comfortable option than cheap Amazon mattresses. I love the level of innovation Capser has in their other products, more specifically the Glow Light.

    Feedback

    Cheaper premium-quality mattress.

    Friends with Casper
  • We love our Casper mattress. Purchased it at target for our very first apartment together and still holding strong three years later. Does get a little hot but nothing a cooler comforter can’t handle!

  • I still think Casper is your best bet out of all the DTC bedding and mattress companies. While most of the foam bed-in-a-box products are generally the same, I trust that Casper has done their research and at least attempts to deliver an innovative product. Beyond the mattresses, I think they make an excellent pillow: the two-in-one design is truly the most comfortable pillow I've ever slept on. The sheets and duvets are fine; no better nor worse than what you'd get off the shelf at Target.