Barkbox reviews and discussion

4.3

88% of reviewers would recommend to a friend

Reviews mention

  • Inventive themed toy designs
  • Durable super chewer options
  • Responsive, helpful customer service
  • Thoughtful size customization options
  • Inconsistent toy durability for power chewers
  • Repetitive, sometimes upsetting treats
  • Rigid, duplicative theme customization
  • Nylon chews create sharp edges

Barkbox earns largely positive reviews for delightful themed unboxings, durable toys (especially Super Chewer for many) and responsive, accommodating customer service, so yes—the brand generally works and is good for keeping dogs engaged. Reviews also flag weaknesses: treats can be repetitive or upset sensitive stomachs, some toys fail fast for extreme chewers or pose tearable parts, customization/themes can feel rigid or duplicative, and auto‑renewal and shipping issues frustrate some users.

AI summary based on Thingtesting reviews

286 reviews and posts

  • I absolutely love Barkbox! The best thing about Barkbox is their customer service. I’ve NEVER had a bad experience anytime I’ve contacted them. They’re super friendly and easy to work with. Secondly, I love that you can change the durability of the toys and you can choose if you want more toys vs treats and vice versa. The toys are great as well as the treats and all 3 of my dogs get so excited when their box comes in! I’ve been a loyal customer for at least a year and will continue to be!

  • I absolutely love this subscription. We get the super chewed and it’s only $30 a month! Sooo cheap! We get two or three bags of treats and 2 stick treats that are all made in the US and two toys!! Toys that last long too! My two lab puppies love their monthly subscription! I have a video review on my Instagram as well!

    Feedback

    They also offer a vegan dog treat option!

  • Don't waste your money. My mini doodle had the heavy chewer and wrecked the toy within 10 minutes. It would go straight to the garbage. You are paying for treats. The toys are choking hazards.

  • Hey pals! 🐾 Moses here, your joy-spreading, Fluffy Doodle, with the inside scoop on BarkBox – my monthly dose of happiness! Since I was a wee 3-month-old fluffball, BarkBox day has been the absolute best. The anticipation, the unboxing – it's like Christmas every time! Inside, there are pawsome toys, teething-friendly chews, and treats that make my tail do a happy dance. And guess what? My big sister joins in on the fun! Our unboxing moments are priceless and a bonding experience we both love. To keep things exciting, my humans are smart. We switch up the toys monthly, so no boredom, no furniture chewing – just pure doggy bliss. BarkBox, you're the reason for my tail wags and happy dances. Here's to many more joyful BarkBox days ahead! Wags and woofs, Moses 🐾✨ #BarkBoxJoy #FluffyDoodleApproved

  • What is NOT TO LOVE. They have created something very special. I received my first box at Christmas. Since my dogs are wild and destroy their toys, I called and they immediately sent a new box filled with more durable toys for my dogs. Their box filled with fun treats and more are the cutest ever. Any toys I have extra, I give to my friends for their pups. It is an awesome service. 1 year subscription, but worth the $30.00 a month.

    No relationship.
  • I used the BarkBox service for 6 months. It’s awesome! My dog LOVED all the toys and treats that come with it. Only reason I cancelled the membership is because my dog has plenty of toys now and it’s hard to keep up. Lol I will more than likely resubscribe in the future. Customer support is AWESOME as well. 10/10.

  • My Milo loves his BarkBox! I’m very happy with the treats and toys, and the fact that I can customize the box based on Milo’s allergies. I recommend BarkBox to all my friends with dogs.

  • Our dogs love the toys. The treats are always a hit too. Worth the money especially when you have a new puppy who destroys toys!

  • Bark box is a fun gift for that dog lover ...or just a dog in your life. If you love receiving mail, having a happy dog with humourous toys, and love to give your dogs treats this is for you. I originally bought this for a friend then got it for my ferrets and just gave the treats away. The ferrets would get into the box, grab the toys and run to hide them. Toys are not incredibly tough but they are not cheaply made. They often have different codes or offers which would be a great time to try it out!

  • we absolutely love bark box and the different themes every month. Calvin loves the different treats. We started with the regular Bark Box and as Calvin got older we switched to the super chewer box. They are only toys he hasn’t destroyed

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  • I like the convenience factor of Barkbox. My dog gets excited every time it arrives. The toys get distorted almost immediately every time- but thats a my dog and I problem. I do wish they had higher quality and cleaner treats. Ultimately I stop subscribing because I only like giving my dog 1 to 2 ingredient treats and that’s hard to find in BarkBox’s subscriptions.

    Invested in Barkbox
  • Such a fan of the boxes! I love the presentation of the themed boxes. Such a fun box to get in the mail. My dog gets excited every-time I bring one it.

  • Bark Box was a really easy subscription to sign up for, my dog loved the treats and toys! Great monthly experience that you can look forward to sharing with your puppy. Great themes monthly. Definitely recommend.

  • My pup and I love Bark box! The toys are quality and my dogs is obsessed with the treats. Also, I always look forward to seeing what the monthly themes are.

    Feedback

    I have zero complaints on the quality of the product. However, I do think it should be allowed for subscriptions to be canceled or paused if needed - life happens and some may need to cut back financially (myself included). So having some flexibility with the subscription would be a nice addition. Or maybe make it more apparent during sign up that subscriptions cannot be canceled or paused during the duration that’s being signed up for - ya know, just a heads up before committing

  • I subscribed to Barkbox for my 5lb Maltese, Baxter. We rescued him from a puppy mill and he's approximately 4 yrs old. He is the pickiest eater, snacker, etc. I can rarely find treats from the store he will eat. I thought Barkbox might help resolve this by introducing more options to his diet. No matter what snack I have introduced to him from Barkbox, he refuses. I have passed on so many to our friends available family with their own pets. The other thing is the toys. The selection is great, but again none peaks the interest of my boy. Somehow things got mixed up ave they were sending me "super chewer" toys! Baxter is 5 lbs and the only thing he will even play with is napkins and tissues! I will say, the communication between Barkbox and I has been great. They have tried their best to send me a more wide variety. The products are very good quality. The only issue with this is they keep sending me more toys for Baxter to try! I have tried to explain to them he won't play with a single one. I can tell they want to make it correct. I am just disappointed that the options they have offered so far don't appeal to my picky dog. The attached photo is a box of almost everything we have received from Barkbox. It is not only one month, fyi. If you have s dog that loves any treat and loves toys then this subscription service is for you!

    Feedback

    The way I communicate with the staff. I have to go and fill out a form. Then it generates an email. Multiple people get involved if there is any back and forth exchange. Often things fall through the cracks. Like the fact I definitely don't have a super chewer! In fact, I explained to them sure to his poor care prior to us rescuing him, he has less than half his teeth and receives had surgery to remove more. So many of the toys wouldn't work even if he liked toys. A better questionnaire at the beginning of the service would be helpful, too. Perhaps they could expand the boxes for dogs who don't play with toys or eat a lot of treats (bandanas, clothing, leashes, bling collars, etc).

  • A lot of good quality products. My dog enjoyed all of them.

    Feedback

    I would love to see dog costumes in the box.

    Discount code
  • My husky loves the Bark Box but he would break the toys so I ended up getting him the Super Chewer Box.

    Consumer
  • Theodora can't wait to get into her box when it arrives.

  • A premium price for a premium product. My dog is a super chewer and Barkbox toys really do hold up. The treats are usually good but the variety is just okay. Overall, the themes are fun and the toys are high-quality.

  • Love the durability of their toys (particularly the hard bonelike ones). My dog can not destroy them and BARK does a great job of coming up with super cute and creative ideas. The banana and cucumber are adorable.