The Body Shop reviews and discussion

Their lotions and bath products smell lovely but they're nothing special; just a regular lotion and scrub.

I do think their body creams are a little overrated: the texture was off for me and I don’t think they hydrated for very long. The shower gel was ok. But they have many different scents/ingredient profiles to appeal to many different tastes.

Received this as a Christmas gift set. The olive body butter is INCREDIBLE. It keeps my skin so soft and supple for days. The shower gel is also great for self-care bath nights. I recommend giving the gift sets to friends.

I am a big fan of their body butter, especially the Pink Grapefruit and British Rose scent.

Deep moisturizing soft lip

Used it when I was a teen. There skin care works amazing.

It's been a while since I've shopped at The Body Shop. The last couple times I went, the staff seemed overworked and didn't seem to have the time to answer a couple of questions so I just wound up leaving and going elsewhere.

I’ve used quite a few makeup and skincare products from The Body Shop and it’s a decent mid range choice. Some of the scents can be a bit overwhelming, but I am on the sensitive side. My current favorites include the lip stain, concealer, and eyeshadows. Their brushes are also cruelty free and SUPER soft 🥰

Overall, The Body Shop products are ok. I have used some of the lotions but wasn’t really impressed with the texture and quality.

Good quality products

The body shop hair care products are amazing. They smell amazing and the results are incredible. Would highly recommend for people who have severe heat damage.

Love their products.

when i was young i used a lot of their products because it was an affordable high street brand, i remember some of the creams were nice but have since found better. tried their ginger shampoo recently after a lot of people recommend it for dry scalp/dandruff but didn't feel it did anything for me tbh so won't be repurchasing.

I’ve been using their products since the late 80’s. I even got my husband hooked. Totally bummed when they closed the two stores closest to us. I still order from them online though. The product that got us hooked was everything Grapefruit. Since then, I’ve (There was a bit of a hiccup divorce in the early 2000’s hence, the, “We” shifting to an, “I”.🤔 I’m just realizing that my relationship between me and The Body Shop has superseded the one I had had w my husband 🤭🤭🤭) been ordering online as a result. I did recently realized that Sephora and Ulta carry a limited inventory, which is wonderful. All of the products I’ve tried are outFRICKINGstanding. Their body scrubs, hand lotions, whipped body cream and body yogurts are my faves. Even the lip scrubs are amazing. I can’t comment on their makeup line, as I haven’t used them yet. I hope that this helps. 🥰

So I have been buying the Hemp heavy duty moisturizer for years. Not only is it no longer available on their website but they sell something that looks just like it purposely to trick customers. I used to buy a 6.7 oz tub for about $20. Now they have a small tub that looks exactly the same in their advertising as the large tub for about $20. You think you are buying the product you always purchased but when it shows up its ONLY 1.7 0z! SO THEY F**K YOU OUT OF 5 oz of PRODUCT!!!!! Total scumbag move!!

I'm currently using the Ginger shampoo and the tee tree conditioner...love love it. The texture is amazing and so is the smell, just smells fresh. Im using the tea tea conditioner for oily hair and I find that my hair does not get oily as it used to. I'm really happy with the product 😌 ☺

i’ve never been so happy with my products .. thankyou bodyshop for the Edelweiss skin care range .. my skin have never been happier🫶🏼

I've used and loved Body Shop products for decades, especially the shower gels. I've always had about 4 scents in my shower at any one time. A few months ago I noticed a change in that the big bottle of Satsuma I'd bought didn’t have that glorious fresh orangy smell. I thought it was a one off so got another. It was the same, really not scented. Ok, they must have changed their formula. Sadly, no more Satsuma for me. A week ago I was delivered Pink Grapefruit (still tangy and fruity), Moringa (still a lovely aroma) and Mango. I asked my PSW to come take a sniff to make sure it wasn't my nose. NO SCENT AT ALL in the Mango either. I've since been told by others that the Satsuma bath/shower soap bars are non-scented as well. How the heck do you think you can have a company selling bottles of semi-expensive shower/bath products that HAVE NO SCENT? Customer service says "I'm sorry you were disappointed, I'll pass your comments on. Can I do anything else for you? " Yes, you can. Please go back to actually providing the product we're paying for!

Why did you eliminate your “born lippy“ lip moisturizer? It was a wonderful product and your new lip butter does not hold a candle to it. I will be changing brands, probably to Burt’s bees. Why when something is not broken do you try to fix it?

I too love the Body Shop body butter lotions! The coco butter is my favorite scent. My skin feels moisturized and not greasy!