6mo ago
I’ve always loved Ouai as a brand mostly because their scents are appealing and unique. A few years ago I had a Melrose Place candle and it hooked me, so when Ouai showed up on Thingdrop I knew it was finally time to try the hair products. I went with the Fine Hair Shampoo and Conditioner and also grabbed a shampoo refill. First off, the packaging is very my vibe. Simple, clean, and looks good in the shower. The shampoo itself is slightly thicker than what I’m used to, but in a good way. It feels concentrated and once you add water it really activates. I usually double wash and noticed a ton of suds even on the first wash, which made my hair feel clean. I also didn’t need much product. The conditioner was lightweight but still moisturizing and didn’t weigh my fine hair down. The scent is honestly the standout. It lingers in my hair way longer than what I expected. I could still smell it 24 hours later, which almost never happens for me. My hair felt clean, soft, and had nice volume without feeling fluffy or dry. Overall, I’m really happy with how my hair looked and felt. I also want to call out their customer service. The refill shampoo bag I ordered arrived punctured and was slowly leaking. I reached out with a photo and they sent a replacement refill quickly and with zero hassle. That alone makes me feel good about buying from them again. Overall, great scents, solid performance, and a really good experience.
Verified purchase
