Muji reviews and discussion

4.8

98% of reviewers would recommend to a friend

Reviews mention

  • Smooth-writing gel pens
  • Thoughtful minimalist design
  • Durable storage organizers
  • Calming in-store atmosphere
  • Boxy apparel fits
  • Occasional pen smudging
  • Inconsistent clothing quality
  • Flimsy cleaning tools

Muji earns strong reviews as a minimalist one‑stop shop that works well for stationery, storage, and home basics—its 0.36–0.5 gel pens, notebooks, diffusers, and modular organizers draw consistent praise for smooth performance, thoughtful design, and longevity. Reviews also flag drawbacks: clothing can fit boxy or feel mid‑quality, some items (especially certain home goods) feel overpriced, pens may smudge or skip, and online selection/UX lags, making in‑store experiences distinctly better.

AI summary based on Thingtesting reviews

906 reviews and posts

  • I’m a big Muji fan. Their products are minimal, simple and surprisingly effective for the high street. I’ve had two of the smaller humidifiers for years, though using tap water has caused a bit of discolouration—bottled water works much better. I’ve also got a few of the matching scents and buy their candles all the time. Clothing-wise, I think they do menswear better than womenswear—but that’s just me.

  • I miss having MUJI in LA. I’ve bought so much from their stores over the years, especially the large woven baskets for storage and the modular organizers for jewelry and bathroom toiletries. The designs are simple, sturdy, and make any space feel more put-together. I cannot recommend this shop enough for any of your home goods needs.

  • Everyone knows their pens are great. This review is about their suitcases. So they actually hold up pretty well (I wasn’t expecting much since I got mine right before a flight as my carry-on was full, but it’s still in good condition after two years) and the quality seems good for the price, compared to similar options. Warning: if you don’t tuck the zippers into the lock, they will snap. The warranty doesn’t cover much, but you can pay a small fee to fix things by asking at the store. Shipping might take a while though since they might need to send it to a factory somewhere and back.

  • I have for about 7 years multiple items in my kitchen by muji and they are my favorite. some of them are so original and nice to use, like this little plate for a sauces or fruits. i love styles of product that they have

  • The best store to get the value for your money. This is the first place I go when I need any household items or travel essentials. The stationary is also INCREDIBLE - I just wish they had their full Japanese assortment in the US.

  • I love MUJI! Such great price point and the quality is out of this world. The pens (particularly .5) are my favorite. They are the only pens I use nowadays. Also, if you can find a physical store - they are simply a joy to shop at!

  • Muji has been a part of my life for as long as I can remember. Their pens are perfect. I love their travel pillow with integrated hood. I'm still using their clear toiletry travel bag I bought 8 years ago. Their kitchenware is high quality and minimalistic. My favourite Muji item though is my Muji Aroma diffuser. Muji sells a huge range of well priced essential oils and blends - perfect for making your home a little more fragrant and inviting.

    Feedback

    Their clothing could sometimes be higher quality - in my experience Muji clothes look great when you buy them, but don't wash well and quickly look worn out.

  • Great store for everything - clothing, stationary, snacks, even has pet supplies and dog/cat beds. Particularly like their stationary, great quality products while still at a super reasonable price point.

  • The BEST pens to write with. I only have used their mini notebooks and pens, but I'm so excited to try more from this brand. Obsessed with the minimalist designs at such a good price point.

  • I absolutely love stationary so I had to get some pens and notebooks from MUJI! I love how sleek and minimalistic all of their design and packaging is. I love how many different kinds of products they make!

  • I have become a huge fan of the office products available from Muji! I recently purchased the Office Clock and Desk fan - great additions to my home office. Muji offers an array of useful and streamlined products ranging from Home, Office, Men & Women's clothing - all with clean lines and simplistic style. Prices are reasonable and the products are of excellent quality. I've already selected my next order of Muji products for myself and for gifts.

  • I've been a big MUJI fan for so many years now and I'm still deeply in love with their products. I love how timeless and minimalist and high quality their products are; I also liked the fact that you can basically find everything you need in life from MUJI.

  • I love when I travel to a new city and find a Muji there. I always discover new small items that help make my home life more efficient at Muji. Some of my favorite items from here are my ceramic toothbrush holder as well as my gridded A4 notebooks. Their clothes are also not to be slept on! Great, high-quality basics for a fair price.

  • Just got some pens from Amazon about a week ago! And for the quality and quantity they are amazing if you want something a little bit on the drier side and not as wet and if you want a thin line.

  • I recently stayed at the MUJI hotel in Tokyo, which is attached to the flagship store in Ginza. The interiors were everything you'd expect and more, super sleek, minimal with traditional Japanese design cues; Tatami mats, etc. The room was kitted out with incredible design books that I could've poured over for hours. A selection of MUJI toiletries and snacks were complimentary with the room which was a nice touch and great place to try and test new products. Would highly recommend staying a night or two if you find yourself in Tokyo.

  • I bought a fountain pen from them. the price was very reasonable and it works great.

    Feedback

    Muji is great if you want a no-frills product that does its job and will last.

  • The stores are really fun to walk around in. I do own a few of their organizers and soap Dispensers. A lot of people I know who are obsessed with closet storage and draw organizing love this place! The minimal aesthetic and attractive design is a real plus.

    Feedback

    The clothing runs extremely small and very basic.A lot of people I know who are obsessed with closet storage and draw organizing love this place! The minimal aesthetic and attractive design is a real plus.

  • These pens are beautiful and have such an easy writing! I'm always buying these so I can have then in my work bag, office and home office, near my note pad. The best pens really, and I'm sure I'll continue to buyit from them.

  • I love Muji! I’ve shopped at the store(a) in Japan and NYC. Great things like containers for organization, beauty tools, soap, all the way to slippers, bags, and sweaters. I got a stunning 100% wool sweater for a great price. The cut is nice and while it’s not super soft, it’s actually natural fibers and will last me forever. They’re known for the pens, but the whole store has great things.

  • One of the better moisturizing cream for sensitive skin. I used for a long time now. I have mixed oily and dry skin too. More reviews aer here :) https://urbanoak.co/face/muji-sensitive-skin-moisturising-milk/