LL Bean reviews and discussion

4.8

98% of reviewers would recommend to a friend

Reviews mention

  • Iconic, durable boat & tote bags
  • Warm, weatherproof bean boots
  • Plush, comfortable moccasin slippers
  • Timeless, reliable heritage styling
  • Stiff, heavy canvas totes
  • Limited interior bag organization
  • Occasionally inconsistent slipper durability
  • Classic, less modern apparel designs

LL Bean earns strong reviews as a reliable, high-quality heritage brand whose products—especially Boat & Tote bags, Bean Boots, and Wicked Good slippers—perform and last for years, often decades. Reviews also flag drawbacks: some canvas totes are heavy and lack compartments, slippers and certain clothing can wear out or run large, designs skew classic rather than modern, and the once-legendary return policy has tightened.

AI summary based on Thingtesting reviews

138 reviews and posts

  • I've been buying LL Bean products since the late 1990s. The quality and longevity of the products are unparalleled. I'm happy that they expanded in the past several years to include plus sizes and to diversify their models in their catalogs and on their website.

    Friends with LL Bean
  • Do we really need to be told LL Bean is good? It's great!! A legacy brand for a reason. Have owned several things of theirs over the years: boots, jackets, slippers, tote bags, door mats. And ALL have stood the test of time, and will keep going. The Bean Boots are obv a staple, their door mats are pricey but incredible, their jackets are worth the money.

  • I have shopped with LL Bean for years. It is a good quality and does last. For some it may be a bit pricey. That would be my only negative.

  • I got a pair of the Sherpa lined suede slippers and they are sooooooooo good for my feet.

  • L.L. Bean’s products and customer service are unparalleled. I’ve been using LL Bean totes, boots, etc since I was knee high to a grasshopper. I know the totes are having a moment but they are some of the hardest working bags - they can take a lickin’ and keep tickin’ for years!

  • LLBean is my family's choice for outdoor necessities like hiking boots and winter gear. Their customer service and quality is great. I highly recommend this brand!

  • Cant go wrong. Has and always will be a classic brand with quality products. I had their backpacks as a kid going to school and now use the Boat and Tote for my work bag. Everything holds up over time!

  • I’ve had a pair of short, fleeced line winter boots from LL Bean for a few years now and they have yet to disappoint. They’re very warm and comfortable and easy to slip on and off. Toes can get a little cold in extreme temperatures but hey, that’s with any shoe really. I also had to return a separate pair of boots which seemed to take a really long time to process but customer service was very helpful when I called to inquire

  • As a Mainer, LL Bean is a tried and true, interwoven with the state's history at this point. I think their bags especially are cute and incredibly durable and reliable. Their shoes are comfy and will last many winters. The coats are warm and designed with Maine weather in mind. Overall, worth the price if you live in an especially cold area.

  • This bag should come with a lifetime guarantee because it literally lasts a generation!!

  • This is a tried and true brand I have been buying for years. It has been around for a long time with is quality products. The clothing is well made, durable, attractive and will last for years. I especially like their basics like T-shirts, sweat shirts, turtlenecks, pajamas, jeans etc. You can’t go wrong with any of these or anything they sell. There is a reason this company has been in business for such a long time.

  • durable goods that actually last. the totes are 10/10, as are slippers, flannel PJs, bean boots.

  • As one of the few CONSISTENT heritage brand, you know exactly what you're getting from LL Bean. A kinda old-school digital experience but a quality product with classic styles, accessible messaging, and solid customer service. Everything I've ever bought has aged so well over time, which cannot be said about products from so many brands these days.

  • I have always been avoidant of LL Bean because it gives me dad vibes but I really love the winter down jacket that I have. I'm in Boston and am always cold, I truly didn't think the jacket would keep me warm with how thin it is but it really does! It's super light, it actually can be folded and squeezed into a small pocket for travel/easy storage but I have yet to master that skill. It's very light and thin and excellent quality, keeps me super warm and I don't look like a total dork.

  • I thrift a lot of LL bean pieces and they are quality!! Worn and loved pieces that still have a lot of life in them.

  • I have had their backpack for 10 years, and even with DAILY use, it is still trucking on. The seams are loosening around the shoulders, but I am SHOCKED it has lasted this long. It's super roomy and holds several books and a large computer. My ONLY complaint is that it's not waterproof.

  • Top notch across the board. Quality, classic designs and amazing customer service.

  • i own so many ll bean items and have never been disappointed. any issues i have had always are easily resolved. i love my goat motif slippers the best!