4.27
93% of reviewers would recommend to a friend
Herschel
4.3 • 48 Reviews
•
4.27
93% of reviewers would recommend to a friend
Herschel is praised for offering durable, high-quality, and versatile products with a clean design. However, poor customer service related to refunds and non-communication with the UK branch, along with the lack of stain resistant material in some products, are areas of concern.
AI summary based on Thingtesting reviews
1y ago
I have the diaper changing pad, and I love it. Perfect for on the go, or to keep in the car. The quality and designs are wonderful. Makes for a great gift, too.
These bags last. I've had mine for years and it's a great bag.
1y ago
I've had the same Herschel Heritage Backpack for nearly a decade. It's held up over the years, and I have used it for work and travel. It's room and fits everything I need for the day. The bottom of mine has a faux-leather material that's peeled off over time, which is the only reason for the 4-star rating.
Love my bagpack! I've had it for years, have extensively used it for travelling and daily use. Still looks & feels new, has barely worn off. Would highly recommend these for long travel or using daily.
I was given a Herschel backpack through my workplace and while it's a great size, the quality isn't great on the one I have. The pocket on the inside ripped so now everything pools at the bottom and there's pilling on the back from where it rubs on my body.
These things last forever. Cute, practical, highly recommended.
2y ago
I purchased a small Hershel crossbody purse and a mid-size duffel bag and love both! They are both sleek and lightweight while still plenty of space for all my needs. My husband and I often share the duffle and both agree it’s the best travel bc we own! We especially love that it have a deep shoe insert (i can usually fit up to 2 pairs of my size 7 shoes while he can fit a pair of size 13 sneakers).
While this brand straddles the mall store vs cool brand really well, their products tend to last and thats where they got me. Cool factor and look and feel only gets you so far and esp for a reasonably priced bag, they are really on their game.
One of the first brands I carried when I was a menswear buyer because they had the best bags. It was a startup that I’d never think that would become so huge. Now they make clothes. Perfect bags for a self starter, school kid, traveling.
1y ago
I ordered backpacks for my coworkers and had them embroidered with our company logo, and I've been really impressed with their durability. I've had my backpack for almost two years, and it's still in great shape. I also ordered the tech bags for all of my coworkers to keep track of cords, adapters, etc. (we do a lot of presentations with unfamiliar equipment) and it's been great!
2y ago
I've had several Herschel bags over the years. They look cool and fit all my stuff. Easy to carry around too.
Love there backpack. I have a red and white striped on that is amazing. It holds all of my travel stuff and more and has been used for countless adventures across the world.
Living in Brooklyn, I live and breathe my Herschel Backpack. Its my daily commuting bag, my bag to explore the city, quick overnight bag, and my personal item on flights. It has the perfect shape and feel to wear for hours even fully loaded. It can surprisingly hold a lot even with the smaller size. I've also loved collecting pins and decorating my bag for some character. Love it!
Tons of styles that are durable and cute. And you can usually find them on sale for a really good price.
Feedback
More internal pockets for backpacks and totes would be nice. But overall, high quality product.
1y ago
I have been using my backpack for years now and I can't be happier. The design is clean and versatile - I have used it both to carry my laptop to work and while travelling and the backpack still looks intact.
Have had a multiple backpacks and duffle bags from this brand. They are simple and durable and have great inner storage compartments
Everyone in my family has at least one Herschel product. My son’s got ripped during a flight and after contacting customer service he was able to get a replacement. An amazing product with great customer support. A+
Have had a the same Herschel laptop case for over 5 years now. I have travelled all over the world and used this case almost daily. It is still in excellent condition with no issues.
2y ago
Really enjoy Herschel bags. The company is synonymous with quality. Can't say with about how nice the bags are. I even have a wallet which is slim but holds everything I need like a few cards and cash. Highly recommend the brand!
1y ago
Quality, durable bags. I've had my fabric weekender/laptop bag for years and it still looks brand new.