Herschel

4.3 47 Reviews

Herschel makes a wide assortment of bags and accessories for all occasions.

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Herschel Reviews

Herschel reviews and discussion

4.26

93% of reviewers would recommend to a friend

Reviews mention

  • Durable and high-quality products
  • Clean and versatile design
  • Products last for years
  • Above-average to outstanding construction
  • Poor customer service
  • Delayed refunds
  • Inadequate communication with branches
  • Lack of stain-resistant material

Herschel is praised for offering durable, high-quality, and versatile products with a clean design. However, poor customer service related to refunds and non-communication with the UK branch, along with the lack of stain resistant material in some products, are areas of concern.

AI summary based on Thingtesting reviews

47 reviews and posts

  • Love the quality of their wallets! They are so durable, mine has traveled worldwide and survived. That said they are very hard to clean, especially their light colors.

  • I bought a Heritage Backpack, one of the materials used is a synthetic plastic (use in the handles and the bottom of the backpack). So , this material degrades it self within two years, even without using the product. That seems to be the life time of a Hershel flag ship product. It goes without saying that the costumers support dis not get accountability on that quality material. Very bad experience

  • I have the black hip pack, which I usually just throw over my shoulder. it is surprisingly spacious. It's well made and with a simple design and color scheme. everything they do is above average to outstanding.

  • Great quality products! They are durable, reliable, and cute! They are unisex with a wide range of colors and sizes of products. From lunchboxes to wallets to toiletry bags to suitcases to duffles- and everywhere in between! I have a duffle bag and a toiletry bag. These are my go to travel bags. They are the perfect size and easy to clean. You can fit so much inside and still be able to use it as a carry-on. Over all I love their products and do recommend them to anyone!

  • I was taking a trip to Charleston, SC and I wanted a small purse or bag to take with me as I would be walking alot around the city. My fiancé and I stopped in a shop at the Charleston airport and we saw a wall of bags and purses. I was immediately drawn to this brand and the beautiful but muted colors. I wanted something small looked at a few backpacks, fanny packs but ultimately it was this cute pale pink belt bag i decided on and it was perfect! I wore it around my belt as well as across my chest and it was perfect for the trip and now I wear it at home as well! Saw a few girls looking at the bags on the way home and told them how great they were! One of the best purchases I’ve made in a long time!!!

  • I had purchased the Charlie Card Holder case in Red Leather. It held up really well and was useful and versatile. Overtime I opted to change it out for a different brand. Great gift!

  • it was a trend when i bought mine, never regret, still functioning really well even i have been using the bag every day. bringing it to travel with me. not too worn out.

    Customer
  • The backpack is very durable and great pattern! I do find them a bit plain without interior pockets, but I think you really don’t need the pockets.

  • Not good material, no refund!! Unfortunately a very bad experience. The backpack i have bought is not of good material at all and not as described in the website. It is too small and not worth it’s price. I had to sent it back to heschel on my own expenses and unfortunately they say they didn’t receive it. They deny that they received my bag and wouldn’t give me my money back. They are so unprofessional, they are pure Thieves !!!!

  • I've owned a number of Herschel bags. Both the Classic and Little America. I love the way they look, and they're also well made and practical. I especially liked the little touches, such as the signature red striped lining material. Like all backpacks that get daily use they didn't last forever. The leather zip pulls fell of the Classic, and the Little America was very prone to fading in sunlight. Right now my go-to backpack is an Eastpack, but I'd certainly buy another Herschel.

  • Hershel's products are SO well made. I had a Herschel backpack all through high school, and then got a new one for college just because I wanted a clean/fresh look. You can shove everything you own in these bad boys, weigh them down, and they remain sturdy/don't fall apart. If you're diligent about keeping them clean, they can be a buy-it-for-life kind of purchase. Only thing is that the material most of their backpacks are made of is absolutely NOT stain resistant. So if you're like me, and you're spilling your coffee everywhere, or have dogs who are a mess (LOL), you have to really stay on top of keeping the clean. I actually used to throw mine right in the wash and never had a problem with them, but I'd have to really get in there with stain remover and stuff.

  • Been using my Herschel's backpack for years. Very durable and I have 100% trust in its ability to protect my laptop from harm. Slightly heavy (pre-packing) but I'm not too bothered by that as the straps don't dig into my shoulders. Very comfortable to carry.

  • I've had my Herschel backpack for about 3 years now, using it daily, & it has held up great! The quality is amazing! The price point for how long this has lasted is great.

  • My herschel backpack lasted such a long time, but it got dirty really easily and the stains didn't come out easily so it looked thrashed.

  • The essential duffel bag. Love the aesthetic, the bag does its job well, absolutely no complaints.

  • Sturdy and high quality products. I wish they would update their designs a bit, but they stick to their roots.

  • Purchased a men's grooming bag for my husband and he's used it for over 3 years for short and long travel. It's a durable fabric on the outside and has just one large interior opening with a side mesh pocket. I wish the interior lining was a bit more durable and could be wiped clean, but overall I'm surprised it's lasted this long!

  • The Herschel backpack has good quality although I've used it for a long time. It keeps a good form and is also safe to wash.

  • I had kind of a mixed experience with my Herschel products! My duffel bag fell apart within like four uses (the sneaker pouch zipper just fell apart), but my backpack has held up pretty well! I'm not sure I'd buy the duffel again, but maybe some of their other products.

  • I have the diaper changing pad, and I love it. Perfect for on the go, or to keep in the car. The quality and designs are wonderful. Makes for a great gift, too.