Herschel
4.3 • 44 Reviews
Herschel makes a wide assortment of bags and accessories for all occasions.
Herschel reviews
Reviews mention
- Durable material
- Versatile usage
- Quality craftsmanship
- Classic design aesthetic
- Slow refund process
- Poor inter-branch communication
- Not stain-resistant
- Unvaried design aesthetic
Herschel is a brand appreciated for its durable, well-made, and versatile products, particularly their backpacks which are ideal for both work and travel. However, they have some noticeable weaknesses, including a lackluster customer service experience, particularly in aspects such as refund processing, and communication between branches. Their products, while sturdy, are not stain-resistant, and their design aesthetic, while classic, is seen by some customers as in need of updating.
AI summary based on Thingtesting reviews
44 reviews
All44backpack4Men's Grooming Bag1Heritage Backpack1changing pad1diaper changing pad1