Hello Fresh reviews and discussion

3.4

61% of reviewers would recommend to a friend

Reviews mention

  • Clear, foolproof recipe cards
  • Consistently tasty meal options
  • Convenient, intuitive planning app
  • Innovative, varied weekly menus
  • Occasional spoiled produce incidents
  • Repetitive, formulaic recipe lineup
  • Small, unsatisfying portion sizes
  • Excessive, wasteful packaging materials

Hello Fresh draws mixed reviews: the brand delivers easy-to-follow, tasty recipes that help beginners cook and add variety, but recurring complaints cite small portions, repetitive menus, and frequent quality lapses like wilted produce, spoiled items, or missing ingredients. Reviews of Hello Fresh also note heavy packaging and occasional long prep times, making it convenient when it works but inconsistent enough that some users cancel despite appreciating the app and recipe library.

AI summary based on Thingtesting reviews

69 reviews and posts

  • When I'm in a pinch with a bad travel schedule, I use HelloFresh to fill in the gaps for my husband and I. It's good and a nice luxury, but it's expensive for what it is. You're paying for convenience and sometimes that's absolutely worth it.

  • I’ve enjoyed many of the meals and add-on breakfasts from Hello Fresh and the price is alright. It’s not cheap, however, and I ultimately canceled my subscription after issues with getting vegetarian meals. For example, sending beef broth in a vegetarian meal and not sending Parmesan (presumably due to rennet) in a meal without discount or replacement. Maybe I’d try again in the future depending on price.

  • I used Hello Fresh consistently for two years in college, and it really helped me learn how to cook. As someone living independently for the first time, one of the best things Hello Fresh helped me with was portion control. I liked knowing that the meal was meant for two people, and that I could split it up evenly. Their packaging always stayed cold when I had it delivered while I was out. The delivery was also extremely convenient. As a college student, the company helped me by giving me food choices so that I did not have to find recipes and gave all the ingredients instead of buying an entire container of certain ingredients. My biggest issue was that they did not have the best produce. As someone who loves organic fruits and vegetables, I had times when my produce came spoiled or was not big enough for the recipe. The company was always very responsive and fixed their mistakes with a refund or credit. I sometimes had to pick up extra produce some weeks because the recipe needed more flavor or vegetables. I would definitely recommend it for new-time cooks or people who have busy schedules but are still looking to cook some nights of the week.

  • My first week was a 4/5 in that I liked most recipes. Had quality issues with produce in one of the meals. Customer service credited me for that meal. I like the variety and the recipes are very tasty. I wish they had some with low calorie instead they are very high in calories and the portions are small. I enjoy the process and cooking fresh and that everything you need is in the bag.

  • I was so happy to find this service - AT FIRST. I was 7 boxes in when the quality control fell off. I received wilted veggies; missing items and short servings. My subscription is for 2 people and I paid for 2. I started receiving only 1 portion and before I read the amount on the ingredients, I thought it was me eating too much. I cancelled. I received incentives to come back so I did. The same thing happened; only 1 portion in my last 3 boxes even though I was charged for 2! I am done. Watch the amount of ingredients you are getting. Hello Fresh is cheating you.

  • The customization was limited. I didn't even know there was an option for cauliflower rice till I read the instructions. Food arrived fresh. Meat and fish were all thawed out and a bag had busted open leaving rice all over. I used a coupon code. Picked my meals. Checked out for $46 and the next day I saw an additional charge for $83.. no were did it say that and I was told you pay for the membership and apparently i picked food so that's extra. But I get nothing for the membership. The discount applies to your membership over time. They need to update the web browser for cellphones. 1) membership should be clearly stated 2)shouldn't have thawed meat and fish. 3)there should never be broken bags of food 4)the instructions should be clear.. the Turkey bowl.. what do you do with the 2tbl of butter??

    Feedback

    Updated to show in clear language the price. Show the total amount you're paying because it's not fun to have $80+in additional charges later. And find a better way too package. It was only 55°f when my order showed and I was only gone for 2hrs. The meat shouldn't have been thawed.

    Discount code
  • I think the food is basic recipes and bland.

    Feedback

    I feel that the recipes are very boring but the price is okay for the amount of food and delivery.

    Sale or special offer
  • Mixed feelings about this service. I dropped it twice already, and then went back for a third time, but I can't find myself enthusiastic anyway. All the products I received were fresh and of good quality. If something arrived in a bad condition, it was easy to obtain a refund, although it was in the form of a credit for the next order rather than a direct refund. Portion size and price are my primary concerns when deciding whether to opt for the subscription or not. We are a family of three, and you can only order meals for 2 or 4 people, so it will either be too little or too much. Most recipes require a long time of prep and are not suitable for kids. Coming to price: even with the 20% off, the cost of those ingredients is far higher than the market/supermarket price. Overall, it's a service I would love to have, but under different conditions.

  • recipes are varied though over time you start seeing how they're all foundationally similar. I love that you can find the recipes online of any meal kit you've received in the past and that they do make it pretty easy to cancel / skip meals.

    Feedback

    Wish everything used less packaging.

  • HelloFresh is a convenient option, but it’s not without its flaws. The recipes are easy to follow, and the ingredients are fresh, which is great. However, some meals felt a bit repetitive, and I found a few ingredients weren’t as flavorful as expected. It’s perfect for busy nights when you don’t want to think too much about cooking, but it’s not always the most exciting or unique option. Overall, decent but not a game changer.

  • Not my favorite meal kit. I don’t find the meals healthy even if they are marked as healthy. The meals are done over and over with just slight changes so you get over them.

  • My boyfriend got Hello Fresh when we were in college and they were so fun to cook and really good. We never had a bad meal from them. I love that you can keep the recipes to make your favorites again!

  • HelloFresh offers great meal variety and convenience, but the price is a bit high for what you get. While the meals are easy to prepare and taste good, it can add up quickly. Definitely convenient, but not always the most budget-friendly option.

  • Such an awesome company that makes making food not feel like a chore.

  • I recently had the pleasure of trying out HelloFresh, specifically the 5-day meal kit featuring a combination of meat and veggie options, and I must say, it exceeded my expectations on several fronts. First and foremost, the delivery from HelloFresh was impressively swift. It arrived exactly as promised, which is a significant plus when you're looking forward to enjoying your freshly prepared meals without delay. The quality of the meals was truly outstanding. Each dish was thoughtfully curated, and the flavors were fantastic. HelloFresh excels in making mealtime not only convenient but also delicious. The recipes were easy to follow, making the cooking process a breeze, even for someone like me who is not particularly skilled in the kitchen. The one drawback, as mentioned, was the amount of packaging. While I understand the necessity of this packaging to ensure the freshness and safety of the ingredients, it's hard to overlook the environmental impact. Nevertheless, I appreciate HelloFresh's commitment to minimizing waste and using sustainable materials where possible. HelloFresh offers a superb meal kit experience, combining prompt delivery, delectable recipes, and a variety of meal options to suit your preferences. While the packaging might be a minor downside, the overall convenience and quality make HelloFresh a top choice for those looking to simplify meal planning and enjoy delicious, home-cooked dishes without the hassle. I would gladly recommend it to anyone seeking a convenient and tasty meal solution.

    Received a free product from Hello Fresh
  • Highly recommend if you have a busy period coming up and you need to just not think about grocery shopping. However, it does get a bit rinse and repeat after a few weeks. The products are fresh, and I got a promo offer so the price was worth it. But I probably wouldn't pay full price.

  • HF was a godsend during the pandemic and I started using them again recently because my sister sent my housemates and I a free box of meals. I love how easy the recipes are to make and that you can access them anytime once you've cooked them. I also really adore the app and how easy it is to plan and skip meals per week. Given the price, I feel like it wouldn't make sense for me if I was to only feed myself, but it's a great option if 2+ people are splitting the cost.

    Feedback

    Lots of packaging tbh. I would recommend turning on app push notifs so you remember to plan/skip every week!

  • I loved the ease it made for cooking and I like the diversity in recipes! (I still keep all my recipe cards) I wasn't convinced it would work for us in the long run (a household of two) because we don't eat as much as we thought we do. We travel a lot for family and like to eat out every once in a while, so ultimately we had to stop. maybe if we got to a stable spot, I'd be convinced to use it again.

  • Absolutely love hello fresh it is amazing food at an amazing price and it was super fun and quite quick to cook the meals. The only issue was the shipping my meals never seem to get here when they were supposed to super disappointing