Away reviews and discussion

I got the small carry on size about 4 years ago and (pre covid) used it on international long haul flights twice a month. It held up so well and I still get so many compliments whenever I use it. You can tell someone who travels a lot designed this bag as it's got all the features you'd want without being super expensive and seems light but durable. I'll 100% be buying Away suitcases when I need to replace my larger case!

I’ve had the Perfect Carry-On for over 3 years and it’s held up and my favorite piece of luggage. It’s the perfect size and can hold a lot compared to other carry-ons I’ve had.

The best and clearest summation of Away as a Brand and Product is this: “They thrive in the spaces between your front door and your hotel. The most unloved space in travel is this one - the space between beds.” These are not my words (@allthingsmarco / Twitter) but his articulation of Away’s reason for being is adept I have owned 3 Away suitcases: The Medium, The Large, and the Aluminum Carry On I am appreciative of the quality and engineering that has gone into Aways luggage line - they work as expected, have large capacity, and sport a pleasing aesthetic that is recognizable from a distance But what I really love about Away is their “no-questions-asked” customer service. Every interaction I’ve had with an Away employee has been too notch, and it’s clear to me that they are a product lead but customer obsessed company

The quality of Away suitcases for the price just don’t compare to the market. They have an iconic look that people easily identify, but it’s more of a status symbol and solving an actual purpose. The wheels get stuck easily and the outer shell gets scratched easily. You can tell from the inside that the suitcase is super flimsy as well. Would not recommend buying this for the brand and look into other suitcase companies.

I first bought the weekender bag in black. After trying it out on a weekend trip I found it didn't suit my needs (it was heavy) so I took it back to the store and replaced it with the carryon roller bag in black. I was really happy with this decision and appreciated the lenient return policy! I've used my suitcase on over 2 dozen trips since then and its still in perfect condition. I am now considering buying a larger size for longer trips.

The only thing that made me pull the trigger was a rare warehouse sale with significant discount. They're quite pricey, and with a lack of knowledge on luggage standards, it was hard for me to validate the investment. When I received my khaki-colored Larger Carry-On, I was genuinely happy with the look and performance. I've had it for 2 years now without any noticeable damage or decrease in performance. Their accessories are way too expensive for me to commit to an entire AWAY Travel set (packing cubes, Check-In Bag, etc.).

I LOVE my suitcases.

The luggage does it’s job and looks cute, but definitely scratches up really fast. I definitely think it’s over priced for the poly carbonate material, but the duffels are really great. The shoe pocket on the bottom is so clutch! The bonus is the free repairs but sometimes they’re really backed up and it takes awhile to get your item back in tip top shape.

Don't love the carry-on due to the lack of computer case in the front (until recently when they added a pouch that looks like an afterthought). I do have the large suitcase that has worked well on rare occasions I had to check a bag.

Love my Away carry-on :) It’s lasted me through multiple international trips, looks great, and is much cheaper than a Rimowa.

This is my go to for traveling- I have both the carry on and the medium size. I love the green colorway. Overall, these are great hard case luggage options but there are some details that could be improved in production. One of which is the zipper and wheel quality- both have started to deteriorate quicker than other luggages that I have owned.

It's fine. I bought a Carry-On on sale and that's probably the only way I'd buy one of their luggages.

It's fine. Good. Not sure how differentiated.

I have the largest suitcase (which I bought without realising just how huge it is) and have no complaints. It could probably fit enough clothes to last me a month, and the compression system works really well. The outer shell feels cheap-ish, but it's quite durable. Not obsessed with how easily it scratches though - I've used it maybe 6-7 times and the suitcase already looks pretty beaten up.

I've had my suitcase for many years and it is holding up great!

I hhave the metal medium suitcase. It gets dented superrrr easily but i don't mind that look. Looking forward to buying more sizes. also i returrned my first back in the first 100 days, and it's true, no questions were asked even after some use, wear and tear.

Love the suitcase: durable, flexible to an extent, packs well.

I don't dislike the products in general but the founders seem to embody all that is wrong in startup culture these days. I own two backpacks that are great and I don't want to substitute but I gave away my suitcase (and bought a Rimowa one) because I'm not aligned with their values as a company.

A sleek and dependable suitcase that is roomy and simple to use.

I got my carry on as a graduation gift and have used and loved it for 7 years now. A little scruffier on the outside from checking it pretty often but the inside looks brand new. Great suitcase and a good investment. I like the portable charger but beware you have to take it out before checking it.