Away reviews and discussion

4.5

91% of reviewers would recommend to a friend

Reviews mention

  • Durable construction with sleek design
  • Efficient interior organization features
  • Smooth-rolling wheels for easy mobility
  • Responsive and helpful customer service
  • Expensive compared to other brands
  • Suitcases easily scuff and scratch
  • Handle quality may be questionable
  • Sizes may not meet airline requirements

Yes, Away is good according to reviews. Customers appreciate its sleek design, durable construction, and practical features such as the built-in charger and smooth-rolling wheels. However, some users note that the suitcases can be expensive and may scuff easily. These insights can help you decide if Away luggage aligns with your travel needs and budget.

AI summary based on Thingtesting reviews

1,319 reviews and posts

  • I have the away carry on and it is the best piece of luggage i have ever owned. You can stuff it to the brim and the though zipper and outter shell make closing a breeze.

  • Great design, easy and smooth wheeling, really good compartments inside, and so durable. I've had mine for a few years and just added the Everywhere Bag to go on top of it and store my laptop. The plug adapter kit and dust bag included in it is a really nice touch!

  • Say goodbye to the airport outlet hunt thanks to the revolutionary built-in battery pack - it's a total lifesaver!

    Received a free product from Away
  • Indulge in a tasty, low-sugar treat that won't leave a strange aftertaste like some electrolyte drinks.

    Received a free product from Away
  • The built-in battery pack is a game-changer. No more hunting for outlets at the airport.

    Received a free product from Away
  • I absolutely love this luggage! It's super stylish and durable. I took it on a weekend trip, and it held up beautifully.

    Received a free product from Away
  • the luggage is super stylish and durable love how easy it is to travel with these bags

    Received a free product from Away
  • Roll around smoothly. Can fit in a lot of things. Durable and not too heavy for carry on. Recommended

  • AWAY has stylish and functional luggage, but there are a few areas for improvement. Expanding the range of colors and patterns could attract more customers looking for personalization. Additionally, offering more eco-friendly materials would appeal to environmentally-conscious travelers. Some users have mentioned that the weight of the suitcases could be lighter, so exploring lighter materials might enhance portability. Lastly, more detailed warranty information and customer support options could improve customer experience. Overall, AWAY is a strong brand, but these tweaks could make it even better!

  • I got my carry on as a graduation gift and have used and loved it for 7 years now. A little scruffier on the outside from checking it pretty often but the inside looks brand new. Great suitcase and a good investment. I like the portable charger but beware you have to take it out before checking it.

  • Strong and I love the color they are stunning ❤️✨ they take a lot of things and perfect for traveling So recommended ❤️

  • Refreshingly delicious without the sugary guilt; unlike other electrolyte beverages, there's no funky aftertaste!

    Received a free product from Away
  • My absolute favorite suitcase. It's been all over the world with me on some truly questionable airlines and no matter what it's put through it has sustained no damage. I will only travel with this suitcase.

    Customer
  • My go to for traveling! Our family now has all varying sizes and we love that they stack into each other. It’s very durable and can easily company and fit everything we need for different types of trips.

  • Super durable and cute! Great amount of space and super mobile. Great for airport travel. Fit in overhead bin very well

  • I’ve loved my away suitcase. It fits within the top area as a carryon and the wheels work well. I also love the cute colors and the charging port.

  • Perfect Travel Companions – My Forever Travel Buddy Set! I have the Larger Carry-On and the Expandable Large from AWAY, and they are the perfect pair! The sizing is always just right—never too much, never too little. I love how my carry-on includes a built-in battery, which has been a lifesaver on so many trips. I had to replace my carry-on once, and AWAY’s warranty process was seamless. They let me keep my original battery and even gave me a new one with my replacement—huge plus! Beyond the luggage, I also use their over-the-luggage carry-on bag, pillow, and blanket, making this my ultimate travel set. Stylish, durable, and functional—AWAY has truly nailed it!

  • personally purchased; used for 8+ years What more is there left to say about AWAY bags that hasn't already been understood by the masses. They were the earliest to guerrila-advertise to the point that they provided a ~stylish~ non-centurian brand option to an area of purchases that seemed conditioned to 3 brands from the 50s. I feel that they are built just well-enough to endure the quality that they boast for the years of usafe expected. Usually their replacement parts/bags with the lifetime guarantee are fantastic too. I wish they had a better array of colors or color-availability - but that really dials down to collabs and what colors are imprintable onto the materials they use for their shells, so... I get it.