On Running

On Running offers swiss performance running shoes and clothing to revolutionize the sensation of running.

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On Running Reviews

On Running reviews and discussion

3.96

73% of reviewers would recommend to a friend

Reviews mention

  • Comfortable and supportive
  • Lightweight design
  • Stylish footwear
  • Suitable for daily use
  • Quick wear and tear
  • Poor customer service
  • Insufficient running support
  • Inconsistent shoe quality

On Running is a brand that offers stylish and lightweight shoes with comfort and support, which are well-suited for daily activities and moderate running. However, the brand has some issues with durability and customer service, as some customers reported rapid wear and tear and unsatisfactory experiences with order handling and returns.

AI summary based on Thingtesting reviews

206 reviews and posts

  • I purchased a pair of waterproof ON shoes in March. They are comfortable and keep me dry. The problem is they don't last long for the price. Wrote to ON through my account and was told they'd be in touch as the heel is detaching from the shoe. Bearing in mind I have 4 pairs so they are changed about regularly. Disappointed with customer service no responding via my account and the fact that they are coming apart. Had Saucauny for years still going strong.

  • My favorite sneakers. When you first buy, you feel like you’re walking on air and get a good bounce.

  • I purchased the Cloudstratus shoes for cross training - I was hoping to wear them for HIIT classes that combined treadmill and strength. I found that I love them for walking and the gym but don't find the specific pair I bought supportive enough for running. Overall I love how they look and they're really comfortable for the gym.

  • Had the On 5's. They wore out very quickly - within 2 months of light running and walking. Great for everyday wear, but they simply don't last.

  • I had high hopes for my On Cloud sneakers, but they fell a bit short of my expectations. While the design is sleek and they’re incredibly lightweight, I found the comfort level lacking, especially for longer wear. The cushioning wasn’t as supportive as I’d hoped, and after a few hours, my feet felt a bit sore. They seem well-suited for short, casual activities but didn’t hold up as well for longer walks or runs. They’re stylish and breathable, but for the price, I was expecting a more comfortable experience overall.

  • absolutely do not understand the hype- there are way better shoes for running and far more comfortable shoes for every day wear

  • I absolutely love my On shoes! The CloudTec cushioning makes every step feel light and comfortable, whether I’m running or wearing them all day. They’re super versatile and stylish—perfect for workouts or casual outings. If anything, the sizing runs a bit small, so consider going half a size up. Highly recommend for anyone seeking comfort and performance in one!

  • Really bad quality. The cost of the items are luxury however the quality is terrible. These shoes will perhaps last a month and start showing signs of serious wear and tear. I am not sure why the prices are so high.

  • I bought a pair of ON before a trip to Japan, We walk on average 10 kilometers a day. After a few days, the mesh on the front part of one shoe started to tear and I ended up with a hole in the front of my shoe. I was very disappointed as I own other running shoes and this never happened. I contacted ON where I bought the shoes and received the answer that this was not something covered by the warranty and besides giving me a small discount on another pair there was nothing they could do. Well, I won't buy ON shoes anymore!

  • Really terrible material lack of quality and service as well. Costumer service is just unbearable. My shoes claudstrater 3 is losing the sole. The glue is coming out. When I am walking the sole is coming out. Important to point that I have the shoes only for less than 3 months. Okay so, look I will have to add here that the costumer service rapidly answer me and I am very glad with the answer. They said that was I mistake from the factory the problem in my shoes.

  • I have purchased 3 pairs of sneakers from them for running. While I have run distances up to 11 miles in them I would not recommend it since I got many blisters and were in pain. They are great for walking around and training/exercise classes.

    Feedback

    I would make it more supportive for distance running but they are a great training shoe!

  • I will probably never use another shoe for athleisure, workouts, running, hiking, etc. I have been through hundreds of athletic shoes and these are the best for durability, longevity, style, and function. They're comfortable from day 1, and they are continuously producing new styles to stay current and interesting while improving their product.

    Feedback

    Get these shoes, you will not be disappointed. Consider sizing up .5 size

  • I bought my first pair of Cloud 5 shoes and I am loving them. I use them more for everyday wear as opposed to working out but I purchased the pearl color and love them. So comfortable and perfect if you’re out and about.

  • I bought 3 pairs when ON was running ads on podcasts primarily. It seems like they have fixed the issue of the rear ankle support disintegrating. The looks have come a long way now they are available in retail stores. The original bubble soles were a nightmare after I stepped in something nasty on a walk. 😬 i tried the all leather Roger style but eventually went with RYKA as my go to. I resold all 5 pairs I owned eventually. I might give the new styles a try but my experience with the previous materials they were using that cracked & tore so easily makes me pause especially at the price point.

  • I have been wearing the On Cloud Running shoes for about a year now. They are really versatile, as I can wear them walking or with jeans out for the day. I love the way they look but unfortunately don’t love the way they function. My main issue is the sole of the shoe has lots of holes. Holes that end up filled with small pebbles and rocks during my walks. I end up having to stop every 100 metres or so to flick pebbles out of the bottom. I suppose if you’re strictly walking on asphalt and not trails like me they would be a good fit.

    Feedback

    Tiny rocks, embedded in the soles all the time.

  • I love the weight of my ON Cloud X sneakers: they are the lightest sneaker I own by a long shot. They also stay tied, which may seem like a small, unimportant factor but a shoe that stays tied without having to be double knotted is a win in my book. I do think they are a bit overpriced but all running shoes are, so I didn’t let that influence my review. I did four stars because I think the back of the shoe, where it rests on your achilles, could have a bit more cushion.

    Feedback

    More sizes readily available on the websites and through the stores they stock with!

  • I used to try out different running shoes from various brands, but then the owner of a small running shoe store in North Vancouver suggested that I try a pair from ON. To date, I've purchased four pairs of ON running shoes over the past 4-5 years & one pair of socks. I was so happy with my first pair, that I no longer even consider shopping other brand's. I really like their Cloudflow runner because it's very lightweight & they offer two sizes: Cloudflow (Wide) and Cloudflow (Regular). My favourite runner for workouts at the gym was their Cloudswift Edge Prism, because they were super comfortable AND the fabric was out of this world level epic, but it was limited edition. Their Cloudflyer is a bit heavier, but good for running on the road. I thought that I would be okay purchasing 'regular width' in the Cloudflow because I purchased regular width in the Cloudswift and Cloudflyer, but I've been finding the Cloudflow (Regular) to be a bit too tight, so in the future, I will repurchase the Cloudflow in Wide. I was slightly disappointed with their socks, simply because the logo fell off after the very first wash. However, the socks are comfy & when I reached out to ON to let them know, their AI robot told me that they offer warranty for their products. I followed the robot's instructions regarding the warranty claim & their human customer service agent, Bryan, literally responded within an hour & resolved the issue with the socks. ON is by far my favourite shoe brand.

    Feedback

    I wish the Cloudflow Wide running shoe was offered in more colours & that the Cloudswift Edge Prism comes back in Size 6 in the future. I also wish that you made basketball shoes as well. I will probably end up purchasing the Rodger tennis shoes to wear at basketball when covid is over.

  • I have only worn OC for about 4 years now & haven’t bought any other brand since the first pair I purchased!! They are the lightest, most comfortable & best colors of any shoe out there!! I have neuropathy in my feet & since I’ve switched to OC it doesn’t flare up anymore. But heaven forbid if I wear an old pair of Asics or something (to paint in) and the neuropathy flares up right away. I wear them at work (construction) so I’m on my feet all day & I do CrossFit in them (which is demanding with running) and they’ve never let me down or worn out, even being washed constantly! Cant say enough good things about this brand!! Worth the money!

  • I bought a pair of On Running shoes for work - I work in the Emergency Department as a nurse.I had heard great things about their shoes and I would agree that they are excellent shoes. Lightweight yet supportive and very aesthetically pleasing. I do find that being on my feet 12 hours a day, my feet are quite achy by the end of the day but I don't think that has anything to do with the shoes. I have also used them as running shoes and loved them. Definitely 10/10

    Feedback

    I don't think they could've been designed any better. Both lightweight and comfortable. They meet the purpose of their design and feel great to wear. Love On Running shoes!

  • 10/10 love my Ons. They are perfect for me bc I need a bigger toe box. Like converse, so ouchie. I got my first pair about 9 months ago and I wear them alllll the time, for everyday wear, walks, and working out and they have held up so well. Do your feet a favor and buy a pair.